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    St John's Meadows

    2.5 (2 reviews)
    Open Open 24 hours

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    3 years ago

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    11 years ago

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    St John's

    St John's

    (4 reviews)

    Highland Park

    My father spent the final 2.5 years of his life at St. John's. While we were initially relieved he…read morewas placed here, we soon discovered that the "community-centered" reputation is a facade. St. John's has dropped from a 3-star to a 1-star Medicare rating, and my family's experience confirms why. Critical Medical Neglect & Safety Risks Dietary Hazards: Despite being a stroke survivor with aspiration risks, my father was frequently served non-pureed food and thin liquids with no staff present to assist. This was a direct threat to his life. Medical Emergency Failure: When my father was struggling to breathe with low blood pressure, nurses dismissed it. They failed to notify us when he stopped eating or when a failed IV attempt left him untreated. We had to insist on a hospital transfer; St. John's refused to call 911, opting for a private transport that took 2 hours. He arrived at the hospital septic and passed away two days later. Hygiene & Infestations: The facility is infested with mice. I witnessed multiple mice running through the living area. The dining room was filthy and plagued by fruit flies. Management & Staffing Issues Callous Management: When I brought safety concerns to an upper-level manager, his response was: "You haven't shared anything that I don't already know. If you want to move him, I have lots of people who would like his bed." Neglectful Environment: Aides are frequently on their phones, ignoring residents. My father sometimes wore the same clothes for days. Residents would beg me for help because they knew the staff would not respond. Lack of Activity: Memory care residents are often left sitting in front of a TV or alone in rooms. There are virtually no activities on weekends. The "Two-Tier" Reality Do not be fooled by the beautiful courtyard or the locked "Day Program" rooms. Those resources and the higher level of care seem reserved for the private-pay or rehab floors. In the long-term memory care unit, the environment is one of "waiting to die." Summary: While a few select nurses, chaplains, and security guards are kind, they cannot compensate for a systemic culture of indifference and unsafe conditions. The funeral director noted that since COVID, "no one there seems to care." I would not recommend St. John's to anyone who loves their family member. St. John's: Do better.

    After hip replacement, I went for rehabilitation. Rehab patients and long term patients are…read moretreated exactly the same. Instead of promoting my independence, the lack of sufficient nursing staff caused a lack of autonomy and individuality. Unreasonable wait to be assisted to the bathroom. One time, I waited 3 hours. I waited 6 hours for pain medication because it was "forgotten". Not acceptable. The call button was put out of my reach. Most direct care staff are wonderful and doing the best they can for patients. Meals are simply awful. Not much is made in the kitchen. When the menu said "banana bread", I imagined a fragrant slice. What it turned out to be was a commercially prepared, sealed plastic bag with a greasy piece of something inedible. I self discharged after 4 days. I do not recommend this place. Still have nightmares about it.

    St John's Meadows - retirement_homes - Updated June 2026

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