Cute little home decor shop tucked into a barn. I discovered it because I was at Camellia Bakehouse…read moreand they share a parking lot. Lots of adorable finds, priced very fairly.

The reasons I am a fan of Conestoga River Pottery:…read more - Every piece is unique and a work of art made by artists on site - Most of the items are really practical that I can use everyday around the house - Prices are really reasonable - Love the rustic and country like design (but this is quite personal) - You can even see the work area with all the pottery in making! If you are in the area, come and support local arts and crafts. Nothing here is mass produced. Located inside The Village Silos. NO photos allows inside the store!

This place was recommended by someone else on yelp. And in spite of covid I went for it. I biked…read morethe miles to get to St. Jacob's and found this place rather charming. Located in the silos in the town of St. Jacob's, around the corner from the EcoCafe, Conestoga River Pottery has a lot to offer anyone walking through the door. Every shelf is filled with unique peices and collections for purchase. Its inspirational and quite lovely to bear witness to such beauty and creativity. I walked in and took my time in looking around. Found this gorgeous travel mug, a heart ornament and a small magnet made from another local artist of the landscape from BC. Where I had just visited months earlier. The young lady working was friendly. I called before going to ensure they would be open. She was talkative and upbeat. Definitely chipper compared to the other person there. Not too sure if the older gentleman was the potter/artist. He didnt seem very friendly, unfortunately. Perhaps my expectations are too high these days for people to offer a little bit more warmth. Especially with respect to this current, temporary pandemic. I understand everyone has their own ways of coping and we are all individually processing the changing times in whatever ways we can manage. When business owners are not personable, it makes me not want to be supportive. That's how I think as a patron and that's my bottom line. The mug I got is pretty awesome. It has a corked top. I encouraged some friends to visit, hopefully they'll follow through on that. And they'll have some good interactions with the shop owner.

Worst customer service ever. Made an appointment and the owner is a no show. Sent a e mail follow…read moreup no response. Dropped by the store waited 20 minutes to see the same guy only to find out he left without saying a word. No respect for the customer, I would not deal there at any cost. I can't imagine having an issue after the fact. Plenty of others around, bast is one to avoid.

St Jacob Furniture House has a good furniture collection with a very poor customer service and a…read morebroken business procedure. As soon as they take your money, they neither update you about the order status nor return your call. It's a trap. Avoid buying from this business or you'll REGRET both your money and time. PLEASE READ MY EXPERIENCE BELOW, or you will feel as frustrated in the future as I'm now. The order for my first home was placed in late February. I was given one piece of the order and was told the rest would be ready to pick up at the latest in 4 weeks. I didn't want to buy something that would take months to be delivered. They insisted it's not gonna be later than 4 weeks and their expectation is 2 weeks. 4 weeks passed and no phone calls. We reached out, and they said they don't know and asked us not to call earlier than 2 more weeks. Called again after two weeks. No prospect for fulfilling the order. I was told to follow up in a week. Called again after a week. The manager answered the phone and told us she would call the warehouse to check the order status. She said to expect a call back soon. She never called back. A week later, we called again to see what happened. Somebody answered the phone and said the manager was busy. She got our information and phone number. She said the manager will call us. She never did. A week later, we sent a formal letter with a legal notice that if they don't fulfill the order, we would ask consumer protection agencies. Didn't bother to respond to the letter. I feel very frustrated. They ruined the excitement of the first home for me and my wife. I will never buy from local stores like St. Jacobs Furniture House, and I suggest nobody do so.

Thank you St. Jacob's Furniture House for helping us design the prefect custom Canadian Made…read moresectional for our home! I also grabbed a bunch of accessories and decor that were all on sale! We love supporting a local family owned business, who is focused on Canadian products!