I was looking for a Bloom mattress and was very pleased with the purchase. No-fuss, no muss. Got a…read moremattress, box, steel frame, and comforter set for under $700.00. This was all for a Double Size bed with free delivery. Highly recommend!

From the owner: Brand Name Mattresses for Less. Free Express Next Day Delivery. Quality Mattress Sets: All Sizes,…read moreAll Comfort Levels.

DO NOT buy from them. I have purchased furniture from Leon's, La-Z Boy, The Brick and many more…read more The purchase is a Christmas gift for my mother. They have received full payment. They arrived at my moms home and call me and asked for me to text them my license. All the years of ordering furniture this has never been asked. I've spoken to them on the phone and through email and not once did they say this was required. I spoke to a manager, Abdul and he said it's their policy. I asked him to show me where on the website is this policy, before you place a order, he wouldn't answer me. They are stressing my elderly mother and refusing to deliver her Christmas gift. I emailed them a bill for verification. They left without delivering the furniture. This was supposed to be a happy moment for our mother, the stress she and I went through is not acceptable and nobody should have such an unpleasant experience. Any legal advice would be appreciated.

From the owner: Affordable and Quality Furniture delivered for free to your doorstep. we are proudly rated as a top…read morecustomer experience online furniture retailer. we serve Toronto, GTA, Ottawa, Kingston, London, Hamilton, Kitchener, Waterloo, Cambridge, and Guelph. all home furniture is available; Bedrooms, Mattresses, Dining Sets, Living sets, Coffee Tables, and more ...

I wasn't looking forward to shopping for a new mattress. It is a considerable purchase. So many…read moredecisions to make. What would help my back and hip complaints? Which brand? Which level of support - soft, medium, or firm? Longevity? Warranty? Price! Chetna at the Fairview Kitchener location was a great help. She asked me questions to learn my concerns. She led me through their mattress comfort test. With those results, she could narrow down my options to a few strong contenders. Finally, she took extra steps to offer me the best possible price. Chetna's honesty, customer service, and her knowledge of her product are exceptional. I have no hesitation in recommending this saleswoman or this store. Thank you, Chetna. I am a very happy customer.

DELIVERY dropped and damaged my Leather Porter Recliner Power Chair…read more There is damage. I paid for protection but not paying protection for The Brick causing damage. What a rip off. I'm so sorry buying Protection!! Buying Protection to protect delivery??? That doesn't sound too good for me and you! Beware!

I had a good experience so for. I had started shopping for a mat in September, my sale advisor…read moreAndrew was amazing, he refused to sell me or my daughter was looking as well until we had checked out other mattresses, so we both left with nothing. I just went back Tuesday night and asked for Andrew beca of the time he took first 2 x we had been window shopping. I bought a mattress and he did everything he could to make sure I was well taken care of. I would recommend him, no upselling or keeping there forever until you bought more. thanks Andrew! Sandra

I purchased a metal bed and the second night it broke. The welding just separated from normal…read moresleeping. There were no weight restrictions provided for the frame and I had a similar one purchased years ago that lasted for maybe 50 years. The store failed to return the item and said they would follow-up with the company. I followed up with the store a few days later to check on the status and they said they would get back to me. It has been two months and they never returned my email to explain or return the item. Horrible customer service I will never go to this franchise again. Approximately $200.00 for nothing but a headache.

the service from Barry was second to none on my couch purchase…read more The explanation of warranty down to the delivery was also great.

My order on a $3262.00 leather chair went seriously wrong. Took more then 8 months to complete!…read more Customer service is a lacking with this company!

i bought a fridge with 5 year warranty plane since august my fridge brook and i claim for repair…read morenow is october its 2 monthe still im waiting for repair when im calling brick the said there is another company take care of repair and said call them when im calling there is a voice mail said stay online someone will help you even i stay only for 2 hour nobody will aswer your call now its more then 15 time i called them no answer and im appealing other please dont buy warranty from brick its a scam dont waste your money

Very friendly and helpful staff! after sending pictures of jets and air diffusers that were…read moremissing/not functional on our used tub, they were able to figure out all the needed parts! they put them aside for me since I was driving from out of town to get them. The price point for chemicals and hardware is great! We also took advantage of having some things shipped to our home that wasn't in stock at the time and it arrived very quickly! Bravo Home & Leisure team!

I am from the Petrolia area, and they were worth the drive!…read moreWe were getting jerked around with local (london area) vendors, and could not find a tub that was both well made and affordable. I called on a lark and was quickly put in touch with Kevin, who later even called me back outside of store hours to answer my questions. We got a great deal on an amazing hot tub from Kevin, and the support they gave us was unbeatable. 10/10, definitely worth checking them out regardless where you live.