Happy helpful staff on both trips. On our return from the island, someone mistakenly took my…read moresuitcase from the luggage barn. The luggage team at Shepler's found her, chatted with us while we waited for over an hour for her to return with my bag, and reimbursed our parking fee. They made the most of an unfortunate situation. Also - double check to make sure you have the correct bag before you leave the luggage barn so you don't mess up someone's vacation!

This is a ferry transfer to Mackinac Island. The ferry leave every half hour. Very convenient. They…read morehave secure parking lot for your vehicle with a parking fees. The ferry is by person. They have a small waiting room and restroom while waiting for your scheduled time. The ride takes 25 minutes. The check in is easy. Once you on the ship, you can enjoy the view or take a nap. I brought my beer with be while riding on the ship. The trip is smooth during clear weather. The return trip also easy to board.

If I could give them a 0 I would. Our school trip was scheduled for May 1-3rd to Chicago and…read morecanceled with the pandemic. When it was canceled they promised a full refund but said we had to wait for all the venders to open. We waited and waited and then in mid July we received a letter saying they would only offer anything above the deposit that was paid. $300+ per family, over $8,000 for our school alone. We contacted the company three times asking for an explanation of what the $150 deposit per person was being used for with no response. While I understand this is a hard time for everyone and they made the arrangements they could not provide back up with any invoices or bookkeeping to support their calculations. On top of that the district requires trip insurance, that this company said was included, and then after they said it did not cover anything. In a second letter received by some parents the company had the audacity to lie and say the school canceled the trip and that they offered a discounted trip or credit to the school for the non-refunded deposit. We are a small school and we as parents talk to our school staff all the time. No such offer was ever made to the school. I would not use or trusting this company.

If you stay at the Grand Hotel, there is a good chance that you might have an original painting by…read moreMarlee decorating the walls. She has her own store on the ground level of the Grand and you can purchase one of her posters of the said hotel, too. Apparently, she is the daughter-in-law of the recently deceased patriarch of the owner's family. Personally, some of the art is a little too bright and borders on garish colors, but others are quite nice. She has had much artistic training as well as varied exhibits. My favorite piece in her store was a sofa that you see as soon as you enter which she has loving painted on with cheery flowers on the part where your back would be touching while sitting. It is very unique and would be a jewel in any room. It is worth a look see if you are already in the Grand Hotel.

Really great place to stay if planning on visiting Mackinaw Island. The breakfast is decent and the…read moreviews are amazing. The Sheplers Ferry has a shuttle that will pick you up and drop you off at the hotel. Just be aware that they advertise discounted ferry tickets but it's not for Sheplers Ferry. Would definitely stay here again when in the area.

We checked into room 391 for two nights. We parked in front took the elevator up to the third floor…read moreof the Superior building. Our economy room had two queen beds, a refrigerator, microwave with a terrace overlooking the pool. Our room was dated but very clean, quiet and sufficient for two nights. There was plenty of free parking. The motel was right on Lake Huron, the Straits of Mackinac. We are a five minute walk to the ferry to Mackinac Island. Breakfast was served until 10 o'clock in the morning. It was very busy with big groups of children under five and seniors; an interesting mix. There were three waffle makers with assorted toppings, coffee, frozen pastries, yogurt, biscuits & gravy, eggs & bacon. There was an indoor & an outdoor pool, coin operated washing machines, fitness center, nightly bonfire and playground on the premises. A golf cart shuttled seniors & children around the property.

what a great U.P. surprise we found! rooms are newly remodeled from ceiling to floor. comfy…read more affordable. great location. very quiet. all things thought of for convenience like outlets, amenities, large screen tv, the room layout, beautiful gardens outside. definite repeat stays to come Quaint but modern!

I stayed here rather than at another small motel competitively priced b/c when i called prior to…read morebooking, the owner (Armand) was so friendly and helpful, that I felt the extra cost was worthwhile. Good decision! Room was clean, wifi worked well, never heard any sounds from adjoining room although I was there for 8 nites and there were several different guests next door. Street noise: yes, but didn't keep me awake or wake me up. As noted by another, the shower stall is small, but there was plenty of hot water and great water pressure. Mattress was softer than I prefer, but that's personal preference. Armand, his wife and staff were very helpful with questions about where to eat, what to see. While there, met a couple who'd been staying there every summer for many years. Definitely would return.

Did you say you can camp on the Straits and see the bridge? There is a room to walk on some sand or…read moreeven play in the water if that is your adventure. The campground is nicely maintained, everyone was respectful of the quiet hours except the seagulls Seriously, those little buggers has plenty to say each morning at 6 am. Bring ear plugs if you want to not get the morning bird call wake up. Friendly staff and the check in process was the fastest I've ever experienced at a State Park. Great job and that was such a pleasant surprise!

Great spot - stayed one night on our way thru. Pull thru site, didn't even have to unhook camper…read more Hiking trails in park taking you to beach with beautiful view of the bridge.

We took the Arnold ferry over to Mackinac Island and had a wonderful experience from start to…read morefinish. The staff at the dock were friendly, efficient, and super helpful with getting our bags loaded safely. An incredible experience from start to finish, Arnold's Famous Boat Tour to Mackinac Island is an absolute must-do! The entire trip was wonderful, but the staff truly made it unforgettable. Kay provided especially exceptional service and took amazing care of me and my sister allowing us to board early. Throughout the tour, Halle offered spectacular information that made the beautiful views even more meaningful. Between the smooth ride, stunning scenery, and top-tier team, this tour comes highly recommended!

We have been waiting for over 1/2 hour in the hot sun. The ferry has been here for 35 minutes. No…read moreexplanation, other ferries coming and going. NOT HAPPY! This was supposed to be the 5:30 ferry from Mackinac to St. Ignace. It is now 5:53. NOT acceptable!! Shepller's next time for certain!

Our stay at Breakers was very nice from the day we checked in till we checked out. Room was clean…read moreand comfortable, with a great view. The concierge staff was very knowledgeable and helpful. Bev was exceptional, her knowledge of Mackinac Island and handout with map of the island was unbelievably helpful. It made our day trip to the island an exceptional experience. The hotel restaurant was very good and the lake view outstanding. I would recommend Breakers Resort as a great place to stay in St. Ignace.

Apr. 29.2026. Stayed one night, pre-season. Room was very dated, doorwall didn't have a great lock…read moreon it, which leads right out to the beach area. Could almost stick my hand under the gap around the door. No extra blankets or pillows. It was a great view out the bank towards the water. Nice employees and breakfast views were fabulous.