Chose this place to pick up a parcel as the closing time was given as 18:00. Arrived at 17:32 and discovered they close at 17:30. Went back at the weekend and found they'd decided to close for the whole weekend. Returned on the Monday and waited 20 minutes for the single member of staff to serve the 11 people in front of me very slowly. When it was my turn, he had a rummage, said he couldn't find my parcel and told me to contact the courier (which was Royal Mail, haha). I refused to leave until he found the parcel, which he then did, handing me a blank piece of paper to sign (presumably there was no official documentation to sign because it was actually a "no signature required" parcel.) He then didn't believe it was my signature because it wasn't an illegible scrawl. If this was an experienced member of staff, shame on him. If he was a clueless newbie, shame on management for not supporting him. Never going back there. read more