So after leaving my review, Charles has taken to harassing me by sending messages in regards to it (will be uploading screenshots). He apparently thinks I am affiliated with Joe (a quick look at the other reviews and I'm guessing the Joe he thinks I know is the poor guy that says Charles has scammed his business. (Which given a little research, it certainly appears the Joe guy has been running the business for awhile and the Charles guy came along and started a company selling the same products with the same company name... oh wait, he added an LLC at the end of his company)! Dear Charles - just as anyone can register a domain, anyone can create a Yelp account. I was so repulsed by the actions of your company and saw the other reviews so I created an account to do the same. I hardly consider leaving 5 reviews a "spree"... all very valid reviews. By the way - your, you're, there, their, they're - all have different meanings/uses, as the owner of any company, I'd hope you take the time to learn them before harassing people that leave you less than favorable reviews.
***EDIT*** My original review says I called for a quote and Charles seems to be getting hung up that they don't do that over the phone. My apologies for not elaborating: I wasn't claiming the quote/pushiness happened on the phone. I called your company to have a quote done, "Randy" and another guy showed up. I received a quote and then the pushiness began. I will be adding the photos as soon as possible for further proof that I did in fact deal with you. read more