Our sales representative and the installers all did a great job for us in replacing our motorized…read moreshades for our doors and master. They gave us a range of cost and color options. When one of shades arrived with a problem they had it replaced without question.

I would recommend this company to anyone. They installed shutters at my previous residence, and now…read moreI used their service to install shutters and blinds at my new residence. From the call to schedule a consultation, to the in-home consultation, to the installation, the employees were friendly and provided excellent service. There was no pressure during the consultation, and he did not rush me although I was taking a long time to decide. Sasha installed the whole house with shutters and blinds in 3 hours. He was clean unlike most people installing anything in your house. I went on about my daily tasks while he worked. The shutters and blinds look awesome! I'm so happy! I actually ran into an employee in Home Depot who used the same company, and she was gushing about her shutters.

Mastercraft did a great job with our shutters. I like the fact that the same guy who gave me the…read moreestimate was also my installer and not just a salesman. The shutters look great and they installed them within 2 hours. They also were a lot cheaper than other estimates I received. The other company I got an estimate from said if I chose Mastercraft they do a great job so when they came in cheaper it was a no brainer.

We hired Mastercraft for plantation shutters throughout our home. The service was excellent from…read morestart to finish. The quality and installation is perfect. The time from contract to install was great, too! We're building a new home and will have Mastercraft install the same product.

We recently moved to Ormond Beach after decades in South Florida where we had experienced numerous…read morehurricanes. Accordingly, we knew firsthand the importance of protecting all of our home's openings. After months of reviewing local storm protection/storm windows companies, we chose Smart Guard Shutters and we are very glad that we did. It was easy to book an appointment on the website - https://smartguardshutters.com/ Not only is the owner, Richard Rickard, very personable & professional, he clearly explained all the choices that made the most sense for our home. Pricing was on a par with other companies but the unique guarantee of a timely install (or a rebate kicks in) coupled with a very reasonable deposit requirement closed the deal. Elapsed time from signing the contract to completed install was just 35 days! Talk about over-delivering! The install crew impressively worked quickly, quietly and cleanly, completing the whole-house install in half a day. The required Volusia County inspection went fine and Smart Guard has delivered a 10 Year Warranty document to finalize the install. Since our install, many of our neighbors have contracted with Smart Guard as well. If you are considering hurricane protection it might be "smart" to contact Smart Guard Shutters before they get even busier.

From the owner: Looking to protect your home during hurricane season? We can help!…read more We specialize in: Bahama Shutters Accordion Shutters Hurricane panels Rolling Shutters Colonial Style Shutters Astroguard Hurricane Fabric We Service Flagler County (Palm Coast, Bunnell, Beverly Beach, Flagler Beach, Marineland) Volusia County (Daytona Beach, Deltona, Edgewater, Deland, Port Orange, Holly Hill, Ormond-by-the-Sea, New Smyrna Beach, Ormond Beach, Debary, South Daytona, Ponce Inlet) St Johns County (St. Augustine, Butler Beach, Vilano Beach, Ponte Vedra Beach, Crescent Beach)

These people are lying. They pressured my husband to pay them for the work when it wasn't complete…read moreprior to us leaving town before Christmas. They swore the work would get done and it still isn't done on March 9th. The rain sensor they've moved 2-3x and rewired once still doesn't work and they talked us out of putting up two lights they originally had in the design. We don't have a refund for either of these things. Plus the floor job they did is ugly. There's so many irregular gaps in between tiles it stands out terribly and one line of skinny tile down the side of the floor that was never in the plans. These people aren't trying to make it right. They have stopped talking to us. They contracted the floors out to guys that don't speak English. Obviously they just want to pocket as much money as possible without assuring the work is quality. When the guys were working at my house I could barely communicate with one of them and not at all with the other guy.

From the owner: Titan Shutters & Screens is a proud dealer of Fenetex retractable screens, Struxure Pergola…read moresystems, Cover Your Pergola Inc, Shade Sytems Inc, and Brio Retractable Insect screens. We have been working with Fenetex as their factory installer for years. Now we are your one-stop shop to update your outdoor space with industry-leading awnings, pergolas, retractable awnings, and more. Our skilled and professional team delivers the highest quality installation and customer service possible, with the ability to customize your perfect outdoor oasis.

My main bedroom custom drapes were irreparably damaged in a fire…read more Cliff and Heike to the rescue! They are wonderful to work with. They came to my home with their fabric selections and I was able to choose a fabric fairly quickly. The new drapes came out beautifully! I did not want to have to replace all the decorative drapery rings and carriers but a few of my original ones were missing. Since the old ones were 7 years old, it was very difficult to find the exact matches, but Heike and Cliff worked diligently until they located the exact ones to match the old ones! I can't say enough about how responsive, caring, prompt helpful, professional, knowledgeable they are, and the communication was great. I am so happy with the results!

We really enjoyed Cliff and Heike. They introduced to us a product (Smart Drapes) that met our…read morerequirements, helped us choose the fabric and color, and then installed it in our home. Very pleased with the process and product.

All my windows and doors come from them. They did what they promised. Excellent valueread more

Master Craft recently replaced windows in our home. Kudos…read moreto this company and its crew. We are totally satisfied and highly recommend this company.

Thank you John, for staying in-touch start to finish. The fast turn around on job completion was…read moreappreciated. Your rate is more than fair! I highly recommend your business to any one needing window coverings.

John did work for us. I cannot say enough how helpful he was! He is very knowledgeable about woven…read morewood shades! Had our replacement pieces we needed in a pinch. He did a great job!!!

Chose this installation through Costco. Definitely would not recommend!…read more Appointment on 9/12/25. Explained I wanted interior shutters for house and blinds for Lanai and garage. explained I wanted 4 shutters for each window. she suggested 2 shutters. Showed her a picture of 4 shutters my sister had installed to clarify what I wanted. She wrote up the order. I said 4 shutters for each window. She again explained why 2 would be better. I said I wanted 4. She spent another hour rewriting the order. $8700 order. I received a message from Costco that the order was still pending i called Costco credit card and was told the information was not entered correctly. Called Custom blinds with Costco info. This happened weekly. finally on 10/6 they managed to process the payment and said they would now place my order. Finally on 11/05 they were coming to install. The install company began installing only to find they were installing 2 shutters per window instead of 4. The Custom Blind owner came to my house on 11/10 to again persuade me to use2 shutters per window. Not what I wanted! They again measured all the windows. 1/15/26 came to install the correct shutters. 4 1/2 months later! I was supposed to receive a Costco Shop Card. They said I'd get it in 4 weeks. Not received. Called again. They said Costco did not have the correct email. Ive been with Costco 32 years and get regular emails. Finally after 8 weeks received the shop card.

If I could give zero stars I would! From the lack of customer service to the DAMAGED shades and…read moreBrads attitude the whole process was a nightmare! Use this company if you want problems from start to finish! Brad and Jane have been very difficult to work with. From the start they were hard to get ahold of and maintain communication. At our appointment I stated I wanted "WHITE" light filtering shades because my house doesn't have a lot of light. Brad recommended a softer white, with him supposedly being the professional I went with his recommendation. My other option was a "stark, sterile, hospital white" as Brad described it, which I said, "look at my house the whole thing is white, I want white!" Brad encouraged me to get room darkening shades in the bedrooms, light filtering in all other rooms. Now I realize he did that to make more money! I asked Brad if you could see the color that makes the shade dark he said, "only from the side". I told him as long as it is "WHITE". The room darkening are "gray" and the light filtering are "off white". So I have two different colored shades which Brad said "oh you won't be looking in one room then the other, so you won't even notice"! I was mortified! The whole waiting time was sketchy because his wife Jane (who does all the admin stuff apparently) was unsure of when the shades would arrive. I tried to get updates on when my shades would arrive which Jane said another week or two, then mysteriously they arrived next day to install ?! That was a coincidence. After seeing the damaged and poorly fitted shades, I think they must have used someone else's old shades from another job? I don't know because it's a mess! I asked for the invoice to make sure they were the shades I ordered but I have yet to receive that. Three of the seven shades are damaged and need to be replaced. I am still waiting to hear back about those. Apparently the excuse now is that they are at a wedding. During the installation the installers stood on my dryer to hang the shade in my laundry room and dented the top damaging the dryer. Brad has not even acknowledged the damage or apologized or anything! I asked for his insurance but still nothing. There were four installers nice, but apparently only there to install and not answer questions or address problems. I told them the colors were wrong and we found damage to the shades. They said we have to hang them and you can talk to Brad with your issues. I immediately contacted Brad and Jane with the issues. Jane was very rude in responding telling me Brad was "too busy" to address my concerns at the moment. Three days later Brad arrived at my home. There was lots of attitude and eye rolling from Brad as I showed him the poorly measured/cut shades, damaged, and mis colored shades. He said these are the shades you ordered and since you refuse to pay I need to leave so I can go put a lien on your property! He has NOT even finished the job! There was NO concern for the issue, not a care in the world! He did not care about shades being damaged nor the damage to my dryer. He was only concerned that I immediately pay him for the crappy work he had done. I thought he was coming over to address the issues and fix the problems. He took NO accountability and left me knowing he was not going to do anything to make things right. I reached out to Brad and Jane several times trying to resolve this matter with minimal response. Excuse after excuse. Still they have not said if they will be replacing the damaged shades or not. At this time there is no communication, I am left with an unfinished job with damaged shades. I have asked them to either complete the job they were hired for or remove the product from my home and reimburse my deposit. $3000 for 7 shades, 3 damaged, mismatched colored, wrong size and a damaged Dryer! AND BRAD AND JANE DON'T CARE!!! I have given them every opportunity to fix the issue. They have done nothing to make this right, they have only THREATENED me! Spare yourself the headache and subpar customer service and run from this company!