I love this store in Framingham. Everything about them is customer service…read more Kathy, an associate, stopped by while I was looking at one of the tables of discounted books and we had a wonderful chat. She asked me if I needed help and because of her, I did make a purchase. I bought my nook at the Salem, New Hampshire store and have been at the 3 story store at the Grove in Los Angeles. No matter where you go, customer service is their bible. Unless they have one and I didn't see it, the store is so huge it needs a map with a YOU ARE HERE arrow.

Went into the cafe at Barnes and Noble because I needed a snack. I purchased a slice of lemon pound…read morebread, it seemed hard and cold so I asked the lady at the counter if she could heat it up in its package and she said no because I had taken a bite out of it. I tossed it and the last time I'll visit there.No customer service from her , she can keep her matter of fact attitude. Jerry Ellis

I went today to pickup a book at Wellesley books. When checking out, at the front register of…read moreWellesley Books on Washington St. Wellesley, the woman who is tall and in 60s put on the so sweet fake attitude. I said it was a hard book to find. She said it's popular and everyone loves it. Be sure to come back and tell us what you thought of it. When I brought up a historical fiction book I had just finished, related to current times, her attitude totally changed and a condescending disapproval shown through clearly. I don't go to book stores for that and I will not go back.

Classic independent bookstore. Staff was super friendly, space is bright, great selection. Basement…read morehas used books but we didn't have time to go through them-will be back

Such an awesome bookstore...love the selection of both more current and true antiquarian books…read more The more time I spend in here, the more I'm going to find without which I can't live. The store owner is also fabulous and welcoming. Would give it more stars if I could!

I love this bookstore. I can't believe we've lived in this area for so long and hadn't gone in. The…read morewoman working was LOVELY! She was very very knowledgable and navigated the store like a champ. The amount of rare and antique books is really fun to look through! My husband bought a few rare copies of Steven King's IT and The Stand. They also buy back books - but you have to make an appointment on Thursdays. I can't wait to go back.

More Than Words is a nonprofit bookstore that sells new and used books while supporting young…read morepeople ages 16-24 who are system-involved, including youth from foster care, court-involved backgrounds, housing insecurity, and more. The young people help run the store, learn job skills, and work toward personal and career goals--and it truly shows in the care and pride behind the space. The shop itself is small but mighty. I walked out with four excellent-condition used books (three of which had already been on my TBR list) and somehow also added two cookbooks because... no regrets. Everything was very affordable, and it felt good knowing my purchase was directly supporting youth in the local community. If you're near one of their locations (I believe there's another in the Boston area), I highly recommend stopping in or checking out their online storefront. Great books, great prices, and an even greater mission--absolutely worth supporting.

Great place to shop and support your community. I live that there are brand new housewares at…read morefraction the cost of retail. One can feel good in shopping and supporting a worthwhile cause.

" The coolest bookstore " The service and vibe is welcoming…read moreand relaxed . No pressure to buy . However if you do decide to buy lots of gems . I bought a first edition Steven King pop up book , I feel I got value for my purchase and time spent . The owner is very passionate about his store and it shows . I live in Newton . We and all small towns need a place like this . I definitely will be back . I am very fortunate to live so close to this gem .

What an awesome record shop / bookstore in Newton Centre. I've been here multiple times now…read more Tonight I was grabbing dinner and was intrigued by the table of books out front labeled "$6 books or 3 for $15" and it was loaded with goodies. I walked out with Michelle Obama's book in mint condition for $5. Unreal. Inside is full of wall to wall coverage of books and vinyls. Heaven. It's very tidy and everything is organized by genre for both the books and the vinyls. The friendliest man works here - I believe he's the store owner. Very welcoming, softspoken, and extremely knowledgeable. Anytime I have a question, he knows where to point me. Not to mention he's always turning the tunes for a cozy and welcoming feel as you browse. Couldn't recommend this place more. Go check em out!

More than just a bookstore that's for sure! Boos, games, kids toys, gifts, and so much more! I've…read morebeen here a few times and I'm always happily surprised to find something for an upcoming birthday or event I need a gift for. Staff is helpful but nothing over the top. If I'm in the area I love stopping by.

I've been fascinated with this great bookstore since it also had a Worcester location in the…read more1990s-early 2000s. Great mix of national selections with a special focus on local. They support local authors and even from time to time musicians. I have performed here a couple of times and the staff couldn't have been more helpful and professional. Their great event room is a multi-purpose section of the store with a seating capacity of maybe 45-50, give or take. Keep your eyes open for events here! Also has a great selection of gifts. :) The food at the cafe was delicious too!

Friendly helpful and quick with special orders. Support locals business over Amazon. Adorable kids…read moresection.

An absolutely terrific bookstore. Not only is staff exceptionally helpful and friendly, but their…read moreprogramming is fantastic. They manage to get exceptional authors to come and talk. I don't know how they do it. Ann Patchett, Virginia Evans, and so many more. And the extras the store offers - from cards to puzzles to socks! - make this a perfect place to shop for gifts. I just love it.

My mom loves this place. I go to this place to get here a birthday or Christmas present. They have…read moregood selection of authors but some are missing and is limited. Price of books could be improved.

I love everything and everyone in this store! The books are highly person-centered and culturally…read morehumbling. I wish I could write an article about how other bookstores should follow in the silver unicorns book steps. My son loves coming here as it is inclusive and their bathroom is gender neutral, which makes my heart sing! The staff here are also so friendly, kind and inclusive. Don't change your message to the community! Also, for soap and Knick knacks lovers- they have the best handmade soap and toys in here as well. I highly recommend!

Classic used bookstore. I hope stores like this never go away. Stop in and support them.read more

Annie's has a wide variety of new and gently used books to choose from. I spent over 1 hour in…read morethere and had a great time. The staff were super friendly and accommodating. Highly recommend checking them out and even donating some books for store credit!