The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

Came out on Fathers Day when we needed a circuit breaker replaced on our panel. Very thorough and…read morefriendly

I had them do some work for me and they did a decent job. I was going to hire them for another…read moreproject but before scheduling they require half of the total price as a down payment which was $1.4k. I ended up having to cancel and they haven't refunded me my money despite numerous requests and have further stopped responding to me. And the number I had been using for them no longer works. So I don't know if they've blocked me or what, I now have to figure out how to get me money back for a job they didn't perform.

Called and they were available for same day service. Right away, the area(s) of concern were…read morecompleted. Suggestions were offered to update and prevent further issues. Pricing, very reasonable. They were very nice and professional. Thank you!

Caution on using Carroll Service - what was communicated and what happened are two completely…read moredifferent things: I called Gabe Carroll on a Friday after seeing his Yelp reviews, looking for a quote on electrical work at a rental property -- we have renters moving in and wanted to make sure everything was up to code and safe. Gabe said he could come out that Monday to provide a quote, and mentioned I'd get a message from an automated system but told me to ignore it, so I did. Monday morning, one of his workers arrived before Gabe and began pulling out switches and other items before any quote had been given or fees discussed. My son was the only one home at the time. Gabe arrived shortly after to assess the work needed, then called me to walk through what he'd found and said I'd have a quote to review within a few minutes. When the quote arrived, it included a $149 service fee and a $159 diagnostic fee in addition to the repair estimate -- none of which had been mentioned to me beforehand. When I questioned this, Gabe said I had agreed to the fees via the automated message -- the same message he'd told me to ignore, and which I never opened. He sent a screenshot of a calendar entry with a checkmark as "proof" of my agreement. I had gotten quotes from other electricians at no cost, which is what I expected here too, so I could compare pricing fairly before committing to work. When I pushed back on the fees, Gabe became confrontational: he called the police (who, after speaking with him, apologized for the call and left), threatened to send my account to collections, and contacted city code enforcement about violations he'd found. I'm now working directly with the inspector on those items, which is exactly the kind of oversight I wanted a professional's help with in the first place. When I mentioned I'd be leaving a review, Gabe said he'd sue me for slander. My advice: get any fees confirmed in writing before agreeing to a "quote" visit, and consider getting quotes elsewhere -- several other local electricians will do this at no charge and not be so hostile in the interactions.

I didn't realize they had changed their name..I had tried to find it under the old establishments…read morename.. Glad I found them as they had done some work fr me a couple of years back.VERY PLEASED !!Had them install a new duplex box in my home office. They were VERY prompt, on time and as reasonable as they could be. Would DEFINITELY use again, I won't loose the name and number this time..

I had them come out for a second opinion. They diagnosed and repaired same day! The first…read moreelectrician said would be a huge, multiple day project with multiple dollars. The Hop2It repair cost 1/3 of what the first electrician quoted. I will be hiring them for any future needs.

I had JSR install a new outlet, recessed light, and switch in an upstairs closet, plus a light…read morefixture at the front of my garage. Along the way they also got a retroactive permit for my EV charger squared away with the city, so everything at my house is now permitted and inspected properly. The permitting process with the city took a while to work through, and JSR stayed on it the whole time. Alecia, the office manager, sent me regular updates for weeks without me ever having to ask. When things needed a nudge, Charles, the owner and master electrician, went down to the permit office in person to keep it moving. Dani in scheduling kept the appointments and applications on track. Matt and Gage, my installers, knocked out all the work in a single day. Then Gage came back the next day and patiently waited seven hours on site for the city inspector to make sure everything passed. It passed without a single issue. Fair price too. It's hard to find a contractor that follows through like this one did. Highly recommend.

Very thorough 240 V wiring and breaker installation for electrical induction cooktop. It was…read moreexpensive but the quality of work and knowledge was well worth the fee.

Leo provided great service and really helped us by coming by to replace a breaker during our…read moreappliance installation!

Leo was awesome. Quick and efficient and was willing to fix our issues. This chandelier was going…read moreto be tricky. At 17 feet high we had a number of high estimates. Leo worked with me and was able to gather the data to get what he needed. He is very even temperament and easy to work with. I'd hire him again in a second.

I had arranged for them to switch out one of my ceiling fans. I went into the hospital and I made…read morearrangements for them to get in my house and do the job while I was in the hospital. They did a great job switching out my ceiling fan. It's working well and we did all the arrangements over my iPhone.

Logan was so great I requested he return to install some ceiling fans and another light switch…read more Performance was still stellar. Pricing was within budget, no up charges or upselling just what was quoted. Thank you! My new Electrician, I will be recommending to all my friends and family.

Justin helped me to figure out what the real problem was and recommended a plumber to me who fixed…read morethe issue.

Incredible, incredible!…read more Thank you, justin! Great from start to finish. He helped us install a transfer switch and exterior inlet plug for our generator so we can safely power our home during outages, and also rewired several breakers to create a dedicated group of emergency-use circuits that the generator would run. The level of knowledge and care he brought to this project was exceptional. Justin was very generous with his vast knowledge in the area. He took the time to thoroughly explain not just what he was installing, but why, and went above and beyond by educating us on generator best practices, including important dos and don'ts for safe operation. I definitely felt much more confident in my ability to keep our house running for my family than I did prior. He was also extremely friendly, kind, and easy to work with from start to finish. Scheduling was simple, he was very accommodating to our availability, and his work was fast yet meticulous. He ran multiple dry runs with our generator to ensure every targeted breaker was functioning properly, and even took the panel back off to include an additional circuit I initially didn't think would be necessary, but ultimately agreed was important for emergency situations. That extra level of diligence and care is rare. Justin is a one-man operation, but you'd never know it based on the quality of his work and professionalism. He is everything you could hope for in an electrician and more. He will absolutely be our go-to electrician moving forward. Pricing was fair as well. I am sure I am missing some other key points and compliments here, but nonetheless, thank you, Justin!

This review is long overdue. Dan Bowyer rewired my entire kitchen when I remodeled in 2023. He…read moreinstalled all of the recessed lights, chandeliers and power for the relocated refrigerator, oven and range. Since then, I have worked with Dan to replace all of our outlets with updated designs. Install new outlets in our garage, run power to our patio to string lights there. He also installed a generator connection at our main distribution panel and a whole home surge protector. We currently use Dan for all of our electrical work he is professional, prompt, thorough, thoughtful, clean, friendly, fairly priced and exceptionally easy to work with. He is highly knowledgeable and honest. I will only work with other electricians if Dan is unavailable, (who am I kidding, I would wait for him to be available). He is highly recommended.

Dan was incredibly helpful and knowledgeable. Thank you so much for your help installing my ceiling…read morefan!

It was time to replace my home smoke and carbon monoxide detector, and I selected Great Brothers…read moreElectrical Services, after reading the reviews on YELP. Technician Josh arrived at the requested day and time to assist in accomplishing the task. His professionalism and expertise were mush appreciated and will use the again, if needed.

Bad Brothers, Bad service, JOSH, took our time and efforts and then ditched us. He requested I text…read morehim, photos of the fixture with measurements: After we---Moved the furniture, got out the ladder, did all he asked, texted him the requested information--a very unethical person ghosted me and my financial partner; A few days later, I called to understand the NO FOLLOW-UP, and spoke to AVERY asked him to have JOSH to text us or call us, we need to know the standing. NEITHER, DISHONORABLE, person had the ethical since to at least hid behind a text and inform us, neither followed up and did not answer are calls I guess the job was to small for this dishonorable people. GOOD TO KNOW , I WOULD NEVER TRUST SUCH PEOPLE-- TO DO AN HONEST JOB, OR PRICING--I WLOULD EXPECT THIS TYPE OF PERSON TO TELL ME I NEED THINGS DONE WHICH I DID NOT, AND NEVER KNOW THE DIFFERENCE, OF COURSE. PLEASENT DOES NOT EQUATE TO HONEST!!