Great service by everyone there. Equipment is in great shape. Staff attentive and helpful. I…read morewon't be going anywhere else.

Price was a bit high but service was good. Guys helped…read moreloading equipment and check out and check in was easy.

Awesome service and a very-very reasonable price. Home Depot charges twice for the same dump…read moretrailer. I rented a mini excavator - everything was in a good working condition. Ben delivered it and took it back when I was done. He was very prompt in returning phone calls and messages.

Great, newer construction rental equipment. Ben Cline works hard to get the equipment needed for…read morethe job.

Every time I have gone into this business to rent something it has been a great experience. I…read moreneeded to get some chainsaws for my last project and the staff was extremely helpful, going out of their way to explain the ins and outs of operating, maintaining and returning these potentially dangerous pieces of equipment. Their instructions were very clear and thorough. I would specifically like to thank Nate and Johnathon for their help. I have also some of the other projects I have needed your assistance and have included Chris transmission jacks, porter powers and fender kits among others. I've always been a satisfied customer and highly recommend them! Their prices are reasonable and their staff is extremely friendly.

Front desk staff are consistently friendly and helpful, which I appreciate. Unfortunately, the…read moreexperience with the team loading equipment was a completely different story. I rented an aerator and mentioned that I had never used one before. The staff did take a moment to explain how it works, which was helpful. I also asked at the front desk whether I should use a trailer to transport it, and was told it shouldn't be necessary since they could load it into my truck using their ramp. Three employees loaded the aerator into the bed of my truck (with a canopy), rolled it in, and we closed the tailgate. As I was slowly pulling out to get onto Highway 99, the machine rolled forward, breaking through the canopy glass and shattering the rear window of my truck. What's most frustrating is that no one mentioned that the aerator can freely roll or that it needs to be secured during transport. For someone who has never used this type of equipment, that's critical information. When I returned to the store, I was told, "it has wheels and it'll move," which came across as dismissive. The owner pointed to a sign stating they are not responsible for damage during loading. While I understand liability policies, this situation could have easily been prevented with a simple warning or basic guidance. I've been a long-time customer and regularly rent equipment here, which makes this especially disappointing. I expect better communication and care, especially when safety and potential damage are involved.

Thankful to Total Rentals and to the gentlemen working there. After all my 68 years with tools and…read moreI finally met a drill chuck that beat me to a pulp. The Big Boss took my drill and "laid down the law". Got that screw out so fast and now I'm on my way to a new keyless chuck. And to top it off. they refused any payment. Good guys still exist. Thanks Total. Kerry from 10/30/2025

This place is terrible. We rented chairs, tables, and canopies for our wedding and it was the worst…read moreexperience. Their communication via email were poor, often ignoring all of our questions. They mentioned in the contract that they would deliver at 9AM and even left a voicemail asking to deliver earlier. They never returned our call and lied to the venue owner saying that we had never established a delivery time. They also stated to the venue owner that they would deliver at noon that day and did not get there until 2PM. The two guys at set up mentioned they would pick up the rentals that following Monday and it's also stated in the contract when they would pick up. They did not pick up until Tuesday. We definitely wouldn't recommend this place.

I'm kind of torn about what to give this place…read more I needed a truck on a Saturday morning to swap some furniture from my storage unit to my home. Uhaul, Budget, everyone was already booked up. Handy Andy gets bonus points for being able to accommodate me without an advance reservation. They also got us checked out quickly and charged the same rental fee as the other "big boys." The subtraction point is because the truck was an absolute junker. There was a hole in the driver's seat so big I could put my whole arm through it all the way to the floor. The truck cab was filthy. The cargo area floor was ripping up and there was no ramp. The truck was making a horrible noise - as if a belt was about to go. It felt like the suspension and shocks were totally shot. We had to be extra careful about using enough furniture padding and tie-downs. The place itself is an absolute dump. A literal junkyard. We left there wondering about the company's worker's comp history. There are tools hanging hap-hazardly all over the walls, multiple story shelves and an enormous crazy-hot totally open space heater that would have caught my pants on fire if I had been unfortunate enough to back into it while in line. The guys were nice enough and I did get a last-minute truck. But yeesh - what a rundown dump.

rhe concrete deal works but there's a guy there who looks like Temu Melvin from office space , I…read moreguess he's just miserable person and basicsally gave me ready mix. it was nearly that dry. might have been better then I wouldn't have had to dig it out so hard. upon return he said your are past the two hours and put fees on there. multiple times I was told to return it by five. never once was I told 2 hours. I said do what you gotta do. he was within a legal right so it is what it is. just expect a passive aggressive asshole when you go and you won't be disappointed