We've been working with the Mendes family for over a year now, basically since we moved to Daly…read moreCity. Theyve been nothing short of wonderful. On the work side, even during Covid, they've been on top of their schedule, fast at communicating, and proactive about taking all sorts of precautions, including wearing masks, using gloves, and social distancing (since we're now usually home while they're cleaning bc of Covid). They do a crisp, clean job, help extra with dishes and laundry, and are quick to address any feedback or gaps. They'll even go out of their way to help with extra things that need doing, like organizing a room or taking care of an instacart delivery. More than that, they've been a very loving and caring influence on our family. Every time they come, they bring joy and love, and they are so kind and warm to our toddler Sam. We are grateful to have them in our lives!

We just hired them for a deep cleaning for our 3 br 2 ba house, and wow, they did such a fantastic…read morejob! They were so sweet and accomodating, I asked them to start in our room so that I could put my baby down for a nap soon. They got started immediately in our room and then didn't vacuum until the baby was up without me asking, which I thought was really kind of them. Everything looked great, they even folded towels with cute designs, and got some grout stains out that I had been having trouble with in our showers. My family was in awe of our super clean house, we didn't even want to use our kitchen after lol. Honestly, if you decide to go with them, you won't be disappointed.

I hired Victory's Cleaning Service and had one of the worst experiences I've ever had with a…read morecleaning company. The job was incomplete -- multiple areas were left dirty, and basic surfaces were untouched. When I sent photos and a video showing what was missed, the owner didn't apologize or offer to fix it properly. Instead, she argued, demanded partial payment for the poor work, and even threatened to contact her attorney when I said I would leave an honest review. That's completely unprofessional and unacceptable. I still paid $100 just to end the situation, but it's unbelievable that a cleaning company would handle things this way. If you value honesty, quality, and professionalism, avoid Victory's Cleaning Service at all costs. There are plenty of great cleaners in the Bay Area who actually stand behind their work -- this is not one of them.

We double-confirmed the schedule, but they still didn't show up. They didn't even leave me a…read moremessage to let me know. Very disappointing and unprofessional. I would not consider this a trustworthy team.

Direct pricing. Great service, excellent cleaning and promptness. Would hire again for future…read moreprojects.

Great communicators and did a great job cleaning around my crew at the end of a construction…read moreproject.

I used this service continuously, twice a month, for seven years. My life situation has recently…read morechanged, so I am not in need of a regular cleaner right now. I wanted to write a closing review. The work is fast, professional, complete, and modestly priced for the Bay Area. When something was not being done the way I liked, they fixed it within 1 visit. Always. They came to clean when they promised. When they could not come, they rescheduled around my needs. They were incredibly flexible in accommodating issues related to the illness that took my lovely husband's life (cancer really does suck). This included changing schedules, cleaning products, vacuums, altering what they were doing, where they were cleaning, etc. The cleaners themselves are great. I got to know some better than others, but they were always hard-working, eager to please, and trustworthy. I felt confident and safe having them in my house. Like one other reviewer, the fact that most spoke Portuguese meant that I could not converse directly with them, but between pantomime and the owners, the work was done the way I wanted it to be. In closing, I cannot say enough about the care that Wilma and Fabio have given my family over the years, especially during my husband's illness and after his death. They are a gold-star company and lovely people. I would (and have) recommended them to friends and family!

Great service and Fabiano was super responsive! The cleaning was so spectacular and I had no…read morecomplaints

I hired Neyara's cleaning service and couldn't be more satisfied! They were extremely professional,…read morepunctual, and careful with every detail of the house. Cris has a sharp eye for organization and didn't miss a single corner, was amazing with the deep cleaning -- even the oven and the bathroom grout look brand new! Besides the quality of their work, what impressed me the most was the care and dedication they put into everything. It's rare to find such committed and trustworthy people. I'll definitely be calling them again and I highly recommend their services! Thank you, Cris and her husband, for making my home feel so clean and welcoming!

Neyara has been providing cleaning services for our home for awhile now. Her and her team always…read moredo an amazing job and she is always easy to work with and flexible with our schedule. I would recommend her business to anyone looking for a thorough and professional cleaning.

Margie and her team went above and beyond cleaning our apartment. We've never gotten a full…read morecleaning since we've moved in here many years ago and the team stayed for as long as it took to complete the job. Nothing was left unturned and we could not be happier with the work they did. Great communication, price, and work! All in all, very happy. Would definitely work with Margie again for any future cleaning needs!

This was my first time hiring professional cleaning services for my home, and Margie & co. made it…read morean incredibly smooth and enjoyable experience. I requested a deep cleaning, and they certainly delivered! Margie and Hilda meticulously cleaned every corner, including places I rarely think about, such as behind the bed, TV console, and kitchen appliances. I was pleasantly surprised by their attention to detail in our 1-bedroom apartment. Moreover, we have a 70lb dog that sheds a lot, and they took extra care to ensure that we returned to a spotless space. I am truly grateful for their hard work and dedication, and I look forward to scheduling their services more regularly in the future.

Service Requested. We requested for a post construction cleaning since we are at the end of the…read moreconstruction. For cleaning of a 3000sqft place, PCS quoted 25-35 man hours at a cost of $1000-$2000 for interior deep clean which includes removing debris, ridding of construction dust, sawdust, cleaning inside/outside of cabinets/closets, cleaning walls, inside/outside of lighting fixtures, ceilings, appliances, and other general cleaning of kitchen, and bathrooms. General cleaning included general sanitation of bathrooms, clean showers, sinks, polishing counters and faucets. Vacuuming, Sweeping and Moping. For setting up the service, PCS was responsive and gave detail descriptions. It felt like PCS thoroughly listened to our concerns and touted their experiences. So we had setup a cleaning around 10 days hence. On the day of the service 4 team members arrived for cleaning within the one hour window that was described. Unfortunately, they were wholly unprepared. The team only brought microfiber towels and a vacuum. They did not even bring a garbage bag. They picked up a half filled garbage bag and asked to use it and said they can just reuse it the whole day as they dumped all the debris into the dumpster we had setup outside. This should have been an obvious red flag! Then even though I had spent many emails and phone calls describing the scope of the work to the back office, none of the notes were captured and the team asked me for non-stop instructions and clarifications for 2 hours at the beginning of the day until I have to leave. Quality. Extremely Dissatisfy! I normally paid my normal cleaning team $200 for a team of 3 to clean a 2500sqft house. It takes them 1.5 hours (1.5*3 =4.5 man hours) They get all the bathrooms, kitchen and floors sparkling clean and dustless. So for 20 man hours, I had expected at minimal the same cleanliness and beyond since they charged me a little south of 25 hours. Nope! PCS team for the very costly 25 hours accomplished 1. Removing some garbage, 2. Removing some plastic off the windows, 3. Rough cleaning of some bathrooms, 4. Vacuum up some dust off the protective floor covering, and 5. Dusted the two kitchen sinks. I am extremely disappointed as I distinctly expected the walls to be dusted, floors to be cleaned and floor polish to be applied, and none of it was done. Communication. As I stated, the initial communications were good when they wanted to make a sale. After their extremely unprofessional job, PCS became extremely curt and uncommunicative. I had reached to them to give the feedback. They had sent another team of 2 for 4 hours to do what they can, but they were only able to clean one room at that time. Then they tried to blame us for dirtying the place the cleaned. It's just not true since they didn't remove the construction paper protecting the hardwood floors. How could they have possibly mop the floors.

I hired Post Construction Cleaning Pros based on the Yelp reviews. They did a pretty good job but…read morehad kind of a wonky experience. We're going through a live-in full-home reno. We were ready to hire a cleaning crew so I could unpack some things. After some back and forth via Yelp message they seemed to fit the bill. We booked them for a Saturday with a window between 1-2pm. The day of, the crew was nowhere to be found at 2pm. I called at 2:11pm to see if someone was going to be sent. The previous crew (a team of 2) had an emergency so they sent over a cleaning crew of 3 closer to 2:30pm which we were already frustrated about since they were late. I was also not informed the crew was running late and had to call to get an update. The crew was Spanish-speaking and I was able to get by with my limited Spanish. Towards 4pm the crew mentioned that they were told they were only supposed to be there 2 hours so I had to called PCCP to let them know the job was nowhere done. There was a lot of weird back and forth with the crew and no one seemed to know what was going on honestly. I had asked for a full construction post clean so I found it a little odd that the crew thought they were done after 2 hours. They ended up leaving around 5:30pm and it was good but not excellent. We actually had to jump in and help them at times to make sure the job was done in time since they seemed in a rush. After further inspection it looks like they missed the inside of a lot of our cabinets which still had some cement dust in it. They got MOST things which was great but if the homeowner has to jump in and help clean that's a problem. I received the invoice of Thursday the following week with a few weird discrepancies: - the start time said 2:00pm and I know for a fact the crew came closer to 2:30. I had a signature there for the start time but looking back I don't remember if I saw a time (was this written in after the fact? the lady didn't explain to me what I was signing and there was a language barrier) and I was so flustered they came late so I just signed it so they could start - the end time had my signature on it but both my partner and I remember saying out loud when the crew left -- "were we supposed to sign something?" So not sure if the crew forgot to ask me for a signature and maybe forged it............ It was an overall weird and frustrating experience. The crew was very kind but it would help if they could get by with some English, as I was not informed of what I would be signing when the crew got there. It was also hard to let them know they either missed spots or we'd like our "walls cleaned" (the cleaner seemed surprised when we had to remind him to please dust down the walls since it was post construction). Willing to give another chance and maybe it was just a bad day for everyone overall but you need to pay attention when hiring this company.

This is the best cleaning service that we've ever used. The staff arrives on time and always does a…read moregood job of cleaning our condo.

They helped me get my home ready for our new baby. They left the house very clean and they were…read moresuper professional. They were very nice and helpful. I am so happy and thankful for them. Will definitely be using their services again!