The very heavyset woman dropped an F bomb on me after she was too busy talking to her I'm guessing…read moreboyfriend and didn't see the card I BOUGHT detergent with DID go through. She told me it said the transaction wasn't approved but I CLEARLY saw the word APPROVED in green on the card machine. To be nice I told her I would pay a 2nd time but not a 3rd. She told me "fing take it!" but didn't say fing. I asked my husband to look up our purchases online and he did and I showed this hag that it WAS APPROVED and there was no reason to argue with me. She started yelling and getting aggressive. The other woman here is nice. This one today, there's something grossly wrong with her. I should have just gone behind the counter and gotten the detergent on my own and not paid for it. When I got here the door to the other side of the counter was wide open. The only way I knew someone was here was bc there was half eaten pizza food and a bottle of soda.

Clean, cool and comfy chairs, there's one worker there that has the nastiest rudest attitude and is…read morejust on her phone the whole time and lord forbid you need help from her, she just tells you it's your fault. The other lady working is AMAZING and very friendly.

They did a great job…read more My fiancé and I brought in some things that made it out of a recent fire, and what they were able to accept they did a wonderful job with. The staff member at the register was up front about being unable to remove the heavy smoke and ash smell from items that were closest to the fire which we appreciated immensely; there's no point in spending money on the things that cannot be saved. What we did leave with them was a massive T-shirt quilt, a couple of jackets, and a limited edition specialty coat, and the staff cleaned them up well. They made sure to notify us when everything was ready and the bill wasn't too pricey all things considered. We feel confident in trusting this location to handle our dry cleaning again in the future. Thank you so much, Five Star staff, for helping us save some of our things in such a scary and uncertain time.

Fantastic service and the manager is a very nice person. Everything came back clean and perfectly…read morepressed. Definitely a good job. Well done! The only reason I deducted a star was because you don't find out that they don't have same day service at this location until you see the sign on the door. Need that info online!

"Excellent laundromat! The facility is always super clean, well-maintained, and organized. The…read morestaff is incredibly friendly, welcoming, and always willing to help if you have any questions. The machines work great, and the overall atmosphere makes doing laundry much more enjoyable. Highly recommend this place to anyone looking for a clean, reliable, and customer-friendly laundromat!"

The machines don't work and leak water, and the attendant gets annoyed when you ask for help. The…read moredryers don't work. And the dryer that did burnt my clothes. No bueno!!!

GREAT EXPERIENCE! It's very clean, organized, and has great customer service. I rushed out and…read moreforgot cash for quarters and soap(surprised I remembered the laundry I needed to wash). There are multiple ways to pay though. And there are all kinds of laundry products available via vending machine. As well as snack and drink vending machines. Also a nice waiting area, also child friendly.

The attendant was kind and helpful. The place was clean,…read morewith a sitting area, and tv. They had vending for snacks and laundry products. They accept cash.

Here's the front!…read more Not all laundry mats are created equal and this one is exceptional! Very clean restrooms. Very clean machines. Very attentive workers who keep the place clean and are helpful! Easy to use the machines. Love going here and it makes doing the mundane task delightful!

This was my first time here, and I will compliment the location by appearing very clean with new…read moreand modern machines. I thought I could use my credit card, but you have to purchase a reloadable laundry card. I used the wash and fold option and was impressed by how fast they were able to turn around my clothing. It was a positive experience from beginning to end.

Very clean and reasonably priced yes you do have some homeless who occasionally stop to wash and…read moreeven sleep when it's hot but is what it is does the job and never had any safety issues everyone minds their business and goes about their washing

Last time I did my laundry here was about 2 -3 months ago, so perhaps things changed. I hope if…read morethey did it's for the better as I can't see them getting any worse for this place! I gave them one star because they are close to me and I love the location, it's very convient and an excellent spot for a laundry mat. The second star was for the hours I love any place that is 24 hours. Especially for things that are necessities like laundrymats and grocery stores and post mail box places, in my humble opinion they should always be 24/7. For things that aren't necessities I think it's great that they are 24/7 as well, but I think necessities like a place to do laundry, they should all be 24/7 I think. So yeah, so far the location and hours is all this place has got going for it! Which is a shame as I was so excited when I seen it open, especially as it's new you would think that it's a really nice place to go to clean your clothes, but no it's not a nice place at all. The washer machines were average price for the size and it's a bit small of a building with not many washers available. I went at night around 11pm, as some 24/7 laundry mats have late night discounts on their machines after 12 Midnight, but not here unfortunately. So I managed to get enough machines since it was later on in the evening and not very crowded. There was a couple there with me, whom were in the middle of a inflamed debate about whatever I certainly wasn't trying to find out, and to make matters worse, the female member of the duo was giving me a really exaggerated stink eye, like I was the reason for their falling out, it was bizarre and making me feel quite uncomfortable, but I ain't gonna get punked out of a laundromat any day/ night, that's just not happening. So I throw my loads (I always wash/ dry at least about 4 huge duffle bags worth when I decide to take it in to be done.) As far as my drying, for new machines and for the price one would assume they would be using excellent brand new dryers that dry the garments quickly. But here's the next disappointment, they were not cheap machines by any stretch of the imagination but if they worked and they were clean and maintained I think I would have been just fine by paying those prices, but that was not the case. First of all the whole place was filthy,there was trash cans filled to the brim with stinky trash, not just laundry detergent empty containers which are sweet clean smelling no there was like old bar b que party aluminum tins, mixed with old subway sandwich food wrappers muddy clothes that were too dirty to clean half in the container and the rest reaching out of it. It was pretty gross, the floor was equally gross and felt sticky like the floors of movie theaters back in the day. The dryers had lots of dust bunnies floating around in their, so I don't know if they clean the lint traps there or not, but I'm guessing the latter on what I witnessed and smelled on this night. I manage to fight through the stench, and I didn't bother to even fold my laundry cause I wasn't trying to stay in there any longer than I had to as by this time a few groups of unsheltered men came in there with what intention I have no idea, I assume just to get out of the street for a bit, they didn't ask for money or anything which was good since I didn't have any more cash on my person anyway if they did, I had to use the restroom really bad, and at this point my back teeth were floating, so I loaded up my stuff as fast as I could to my car, which was parked directly out front, and as I was doing this a car comes flying into the parking lot doing about 45-55 mph, and tried to do like a fast and furious Miami drift move and comes pretty close to myself and my car, so I leave as there was no restroom available there and if there was I'm sure it wouldn't be a good experience to utilize it. So, due to this place being unsanitary, stinky, overpriced, not well maintained, and slightly dangerous due to the unsavory crowd that tends to gravitate towards this gross establishment I do not think I will be going there in the future to review it again. I think I prefer to wash my clothes in a creek beating them on a rock!

This place is very clean and everything is brand new. There use to be a homeless problem not…read moreanymore. I have a washer and dryer I use the laundry mat for my comforters and curtains etc This place is 5 stars.

This laundromat is difficult to miss especially when driving around the Balcones area. It looks…read morerelatively new, with plenty of machines and sitting space. Also, very clean and friendly staff. The machines seemed well kept, although, there are few out of service signs, but because there weren't many people, this was not an issue in the washing and drying choice. All of these great points to recommend this spot, but there were a few issues that I could see. The biggest is with pricing. These washing machines run from $1.68 from a small 2 load machine to a 12 $11.50 load machine. That is probably the highest price I have seen in all of the laundry mat stop! The dryers are much more affordable ranging from less than a dollar to about $1.19. But, they only render up to 8 minutes! So this laundromat was a bit pricier than the others I've used. Also, there is a sub charge of .39 for the laundry card and a 4% charge to total amount added to the card, when using a credit or debit card. My overall impression was that this was clean, kept up place without many people. We went on a holiday, so it was easy to see there weren't many people. Yet, it could be the prices that are keeping most of them away.

Fast, great communication, convenient. I love how everything is folded and sorted, it makes things…read moreso easy.

I was scheduled to stay one week in San Antonio (I'm from Los Angeles, Ca.) and my stay had to be…read moreextend an additional week... Flaming Wash N Fold went above and beyond to make it work for me. Great customer service and price! If I'm ever back in town, I definitely know who to call! Thank you