Great service. In and out…read more Stopped in to clean off some bug residue from the ride down and I was pleased. I got a clean car and the free vacuums was winner!

Not living in east Texas anymore I don't normally see the level of detail from a car wash. Soapies…read morepretty much washed my truck before it went into the tunnel to be washed. My truck was actually clean and looked better than it has from any other car wash I've been to. To top it off, it's cheaper than the place's I frequently go to. I will definitely make it a point to stop by Soapies whenever I'm in Longview!! Excellent!!

Brii consistently visits our enterprise location on 259. She is always respectful and courteous…read more Doug's Paint and Body does an excellent job, ensuring our cars are repaired to perfection every time.

I don't recommend this business. They told us our car would be " a quick turnaround ". The manager…read moretold us we would be updated after disassembly, paint, and reassembly. We got no updates and the person working the front did not know the status and told us it was being painted on 4 different days. Two and a half weeks later it is painted and finished.The paint job is subpar with many imperfections.

Very great experience here. I've only had a few occasions where I have had to use a body shop in…read moremy life but this was by far the best experience. Great communication. Let me know what was going to happen and when and finished ahead of schedule. Very polite and awesome staff here. The work performed looks perfect. Can't complain about a thing. I hope I never have to be a customer again but if I need a body shop this will be it. Edit: Found a minor issue about a month after I received my vehicle back. Simple oversight but needed to be corrected. I called and figured I would get nowhere with the issue. I was very much wrong as I have never seen a company who went above and beyond to make a customer satisfied/happy as Autobody Express did for me. I expected to meet resistance on it and they just took care of me, no questions asked. I will always use them should I need body work done again and I recommend them to anybody. It is so nice to deal with a business that has integrity and really puts their customers first. Thank you.

I am thoroughly satisfied with the quality I received from Autobody Express repair. They were…read morecompletely professional, yet personable with every interaction. I received consistent status checks for my car through calls and texts. And they were clear and concise as to what to expect for each phase of the repair process. I was especially impressed by their customer service, most notably Caitlin Williams, a true asset to the company. She was on point and always willing to go that extra mile to appease the situation. Her professionalism is impeccable and was reassuring, despite the fact my car had to be re-painted a second time. They met their promised dates and surprisingly, were a day early on the second pick up. My car looks brand new again and I would highly recommend their services!

I paid almost $400 for a oil change, I took it in for low oil pressure, they looked at the previous…read moreoil change sticker and said it needed a oil change, I left with same problems 3 days later, I questioned why they didn't troubleshoot and was told it would be another $800 because timing chain cover was in the way of getting oil pan off to check screen, I took it somewhere else and nothing was in the way of removing it, beware of fraudulent charges, they will take advantage of people with no knowledge of engines

I have been using Southern Longview Automotive for several years now. They are the only mechanic I…read morewill take my vehicles to. Joe always goes over what they found in detail on my vehicle. He is exceptional at helping me understand what is going on with any given issue. He always gives me multiple options and informs me of any possible outcomes of each option. I've never met another mechanic that would take over 20 minutes on the phone helping me understand the problem and make an informed decision. They are always transparent on the parts and labor costs, and they warranty most every part that you get replaced with them. Matt, the owner, and his team are highly knowledgeable and they truly care about your vehicle running properly and safely.

Avoid if you value torque specs: I Took my car to Tidwell recently to have my wheels balanced and…read moredespite me leaving notes above the wheel arches specifying the lug nut torque spec (85lb-ft) and specifically asking the front desk to torque the nuts to spec. When I attempted to remove them a couple days later they were incredibly tight, and I ended up grabbing my torque wrench to see what it took to remove them - and every lug nut maxed out my wrench at over 190lb-ft... would be frustrating to have this happen from a cheap shop, but especially from a "premium" one like Tidwell. But that's not all. I then spent a few weeks (and a little over $1000) chasing down a cyclical tapping noise from somewhere in the driveline only to eventually have a shop discover that the wheel weights used were installed poorly because they didn't fit the rim profile correctly and were rattling about at certain speeds. They said the wheel weights should have been the stick on kind and not the clips for the rim shape. Worth mentioning that I had requested stick in weights because I prefer those anyway, but was told they didn't have any. I've used Tidwell before a few times and they're more expensive than most, so I thought I would be getting better service. This wasn't the only time they over torqued my lugs but it was the most extreme, and it will certainly be the last. I almost didn't bother with making this review, but discovering they botched the wheel weights was too much.

We went in for a quick tire plug while on duty in the company truck and we're taken care of…read moreimmediately. I appreciate patronizing local businesses instead of national chain stores due to the personal treatment. Employees seem to be more helpful

Excellent service. The Kilgore location is far superior to the one in Longview. Will be backread more

Not only did they get my cars in the next day, but it was cleaner than when I bought it in 2013!…read moreSuch a kind and professional businessman. The work exceeded my expectations and the pricing was better than the other competitors. They want to keep your business so they make it even more affordable to keep bringing it back. Don't hesitate to take your car in, you know it needs a good detail. And if you want to sell your car take it here first!

Quality service for a reasonable price. I have been taking my cars to them since moving to Longview…read more4 years ago (when they were Gateway). They are honest and not pushy like some shops are. Services I have had done there are: tires, alignment, oil changes, sensor replacement. And things they didn't charge me for were flat repairs, and diagnosing an electrical problem that ended up just a fuse replacement.

Went in for a tire repair..$30.00.. Woke up the next morning…read moreto an almost flat tire..decided I would replace it with a used tire since I had new tires ordered. The gentlemen who pulled the so called repaired tire said there had not been ANY repair done to the tire. Of course they screwed me. I basically paid 30.00 for them to air up my tire. Never again, and I will spread the word to anyone I know never to use them. PISSES ME OFF THAT MY HARD EARNED MONEY WAS SO SCAMMED FROM ME....