Recommended!! my house looked impecable for a whole week!…read morethey all do such a great job. It is worth the value. Great customer service; they were all very respectful and nice.

We needed someone to help get our house in shape for Thanksgiving. We had called other companies…read moreand they were all booked. We contacted Trevino Housekeeping Service and Ms. Trevino came over and gave us an estimate. Then, she brought in a wonderful team of people. They did a fabulous job!!! They made my house sparkle. I'm so thankful to them for their hard work and friendliness. Highly recommend!

Clear and quick communication! Extremely professional! Mirna and her team do next level work. I…read morewill continue to use her services because this is the best cleaning I've ever had done! Incredible work! I definitely recommend this business

First off, I'd like to say that the initial contact process was easy, and the cleaners arrived on…read moretime. However, once the owner and another cleaner entered my unit, the experience quickly became unacceptable. I have security cameras inside my apartment, including one facing the center of my living space and another at my front door. While I was at work, I received notifications that my camera was being tampered with. When I reviewed the footage, I observed one of the cleaners using the end of a broomstick to move my camera. She did this on two separate occasions. As I continued reviewing the footage, I noticed behavior that appeared suspicious. The cleaner was opening a drawer where I kept cash and appeared to be attempting to take money. I immediately returned home and confronted her. Her explanation was that she was "dusting" with the end of a broomstick, which made no sense given what was visible on the footage. I explained that I hired this company because they advertise themselves as professional, trustworthy cleaners who conduct background checks on their employees. I did not believe I should have to worry about protecting my belongings while paying for a professional cleaning service. Despite my concerns, I allowed the service to be completed and paid for the cleaning. Later, while reviewing the footage more thoroughly, I discovered that I had actually been robbed. A ring valued at approximately $1,700 had been taken from my home. When I contacted the owner, she provided me with the cleaner's contact information and stated that the cleaner had only been hired the day before and that this was her first cleaning assignment. This raised serious concerns for me, as a company that advertises employee screening and background checks would reasonably be expected to have a more thorough hiring process than one completed overnight. The owner was not helpful in resolving the matter. After I informed her that I would pursue legal action if the debt was not settled through either the return of my property or reimbursement for its value, I requested information regarding the company's insurance coverage. I was then informed that the company did not carry insurance. Since that conversation, the owner has not made any effort to follow up or assist in resolving the situation, despite multiple attempts on my part to communicate with her. It appears that she is simply hoping the matter will go away. As a result, I am now out approximately $1,700 for the stolen ring, in addition to the amount I paid for the cleaning service itself. Based on my experience, I cannot recommend this company. I strongly encourage others to choose a cleaning service that is truly trustworthy and that stands behind the claims made on its website regarding professionalism, employee screening, and customer protection.

Excellent service. Trustworthy employees. They work fast and get everything done within the time…read moreyou requested. I'm very happy with the service and highly recommend this company.

I've used OCD Cleaners on a biweekly basis for about seven months and unfortunately, can't…read morerecommend them. Communication is poor. Crews arrive within a one-hour window with no ETA update, which is difficult when you have pets that need to be put away. Messages to managers and the owner, Marissa, regularly went unanswered. The crew constantly changes. Because there's no consistent team, the quality of cleaning is inconsistent - areas that get attention one visit are missed the next. Billing transparency is a problem. My most recent invoice was about $50 higher than my usual rate because I'd skipped a prior biweekly service (my regular crew wasn't available that week). No one mentioned the surcharge in advance - the invoice arrived after the cleaning was complete, and I had to reach out to ask why. That should be communicated up front. My biggest concern is how the owner, Marissa, handles problems. When a crew member has caused minor damage to a wall or appliance, her default is to route it through her insurance rather than address it directly with her team. I wasn't looking for a claim - I was asking for a constructive conversation with the crew so it wouldn't happen again. That's a basic expectation of any service business. There are plenty of cleaning services in the area with clearer communication and more consistent teams. I'd look elsewhere.

We moved to New Braunfels Jan 1 2022 to a 4 year old house that had not been professionally…read morecleaned. My family did their best to make ready for me and my 81 year old husband , but still needed deep cleaning. Because I'm a retired housecleaner myself, I was very picky and took my time investigating these business options. I'm very pleased to recommend Elaine. She is kind ,thorough , trustworthy and dependable . I hope she's in business as long as I need her. A good housekeeper is invaluable . Thank you Elaine

So I found Elaine on yelp while looking for a local, self-owned company in New Braunfels. I have to…read moresay, she is the REAL DEAL. I love that she is from the area and her service is absolutely top notch. Our house looks literally polished from top to bottom. Her prices are very reasonable the quality work she does. She's also super sweet to boot. I would recommend Elaine to anybody!

Tried getting a quote. Prompt initial reply through Yelp, but no follow up. It's been 3 days. :(…read more UPDATE: Luisa replied with a quote. Death in the family, out-of-town. Apologized for delay. Would be nice to know this at initial contact. :)

Mariana & team were great! My house is the cleanest it has been since we moved in. She was…read moreunderstanding and professional during the unexpected family issues that caused me to reschedule. She showed up with her team on time and finished cleaning in a very timely manner. After a quick walk through, I made two requests, and they were done, no questions asked. After seeing the work they did, I scheduled my next cleaning from them. I'm so excited to have found such a good service. Bottom Line: I've already scheduled regular cleaning from M&M!

Ms. Felicia was wonderful! She was able to completely clean my apartment and left it pristine for…read moremove out. Floors, cabinets, showers--everything was sparkling and smelled excellent. Thank you so much, Ms. Felicia!!

I hired Coleman Cleaning for a deep cleaning of my baseboards, doors, bathrooms, etc. She drove…read morefrom San Antonio to Fredericksburg to clean my house. She worked very hard and was very nice. She did a great job! I would use her again!!

Taylor was very professional. The service was very thorough. I love how every room was so clean…read more Also reasonably priced. I'm definitely using Settler's Cleaning service again...and I highly recommend.

Sarah has been working for me for more than two years. She started by cleaning our home following…read moreour move to a new home. She did an awesome job and she's been doing cleaning for me ever since. She will do whatever she can to make me completely happy. She even offered to paint my fireplace, and would have if my husband hadn't nixed the whole idea!! She's as sweet as anyone you've ever met, and I love her. Her work ethic is so good. You won't be disappointed if you decide to try her.

Deep clean requested. Excellent job. Friendly and efficient staff. Brought their own supplies…read more Eco-friendly chemicals or will use your preferred supplies. Owner stopped by to check job and asked if I was satisfied. Great value for my area. Will definitely use them again.