A Reminder That Good People Still Lead Good Businesses…read more I've been a client of this salon for over three years, and my experiences have always been consistently positive. Two weeks ago, I had an appointment with a newer stylist who simply wasn't the right fit for me -- the first less‑than‑ideal visit I've had here. But this review isn't about that moment. It's about how the owner, Shana, responded. After taking some time to reflect, I reached out to Shana directly. Her response was immediate, thoughtful, and genuinely attentive. She listened without defensiveness, made space for my concerns, and made me feel heard, valued, and respected as a long‑time client. I truly felt cared for. What stood out most was the professionalism and integrity with which she handled the situation. She addressed everything swiftly and sincerely, and she did so without ever making me feel guilty, responsible, or uncomfortable. Instead, she expressed gratitude that I brought the issue to her and took action right away to make things right. When I left the salon that day, I wasn't sure if I would return. But after seeing how deeply Shana cares about her clients and her business -- and how committed she is to ensuring a positive experience -- I can say with confidence that I absolutely will. Mistakes can happen anywhere, but the way a business responds is what truly defines it. And Shana defined this moment with professionalism, care, and integrity. Thank you, Shana, for your kindness, your responsiveness, and the way you handled this situation. Your commitment to your clients speaks volumes.

I got my nails done by Brianna. My nails needed some serious help. The nail salon I went to before…read moredid not do a good job, and Brianna fixed everything. She was absolutely wonderful!! 10/10 recommend!!

I always look forward to seeing Casey! She does a great job, and my hair always looks amazing! The…read morecolor is perfect and she knows exactly how to cut and style my hair!

I'm absolutely obsessed with my hair! It was super dry and frizzy and there was nothing I could do…read morewith it. Now I absolutely love my Brazilian blowout. Thank you so much Casey! You're amazing!

What a great experience..Salon is fun & upbeat! Had my hair colored, keratin blowout, and…read moreextensions all done by Nicole and what a great outcome! Thx Nicole & Danielle!!

Niki is genuinely amazing, you're in good hands with her, she truly SAVED my life with this bad…read morehair dye accident i had where my hair was green and had BLEACH SPOTS.

I am picky about haircut. I am so happy I found Stephanie. I had a great experience from booking…read morethe appointment to getting my haircut done. Stephanie is super friendly and her hair salon is clean and cozy. The most important thing is she know exactly what I want to my hair cut. My hair cut looks so nice and nature. I love it. I will definitely come back. If you are looking for a skilled hair stylist in this area. I highly recommend Stephanie.

This first time I saw Stephanie work on someone's hair was at Supercuts, fifteen years ago. I saw…read moresomething in her, and I wasn't the only one. Her wait time was half an hour, while other stylists stood next to their empty chair, looking bored. So, there I was, with two small kids, both boys who didn't know the meaning of "inside voices," but I couldn't bring myself to go to anyone else. I'm so glad I didn't! What went from my kid's hair, moved to my husband, to me, and ultimately to my mother, who travels over a hundred miles to get her hair done...the right way.. Yes, Stephanie knows what she's doing and does it exceedingly well. But that's not what keeps my family or me coming back time-and-time again. Stephanie's never met a stranger, and when you're in her chair, you're family. I trust putting my loved ones in her capable hands, and I promise that if you give her a shot, you'll feel the exact same way.

Circe was great fun and did just what I wanted. Clean, nice, professional salon. I will go back…read morewhen I need another cut.

Circe was amazing! I recently had a child and I couldn't remember the last time I got a haircut…read more Circe pampered me and made me feel amazing! She gave my hair volume and did layers that complimented my face.

I went to Beauty and Lash Bar in Simi Valley for a lash lift and the technician Leanna Piano…read moreattempted the service but did not do it correctly. She charged me for a service that produced no results, damaged my lashes, eyes and refused to refund me. DO NOT GO HERE!!! I was seated in a chair right next to clients getting haircuts, with people walking around me and loud conversations. She let the product get into my eyes while doing the lift, my eyes were burning, watery, and irritated. My lashes did not lift at all. I've had lash lifts before with great results and never experienced anything like this. After the first unsuccessful attempt, she told me it had to be repeated and admitted this had already happened with other clients. She repeated the process a second time in the same appointment, even though lash perms are only supposed to be done once every three months. My lashes still didn't lift, and she then suggested I come back for a third treatment in the same week. She also admitted the products may have been old since she had just returned from a trip and hadn't restocked. I followed her instructions, but after two days my lashes were weaker, some had fallen out, and my lashes were not lifted. When I tried to resolve this with her, she wouldn't answer my calls, told me to text instead, then refused to take responsibility, denied me a refund, and accused me of harassment for simply complaining about the service and requesting a refund. This was negligent, unprofessional, and harmful.. I filed a complaint with the California Board of Barbering & Cosmetology. Please beware of this place, protect yourself, and go somewhere else.

Came here yesterday to get my eyelashes done and let me just say NEVER AGAIN ! I came all the way…read morefrom AZ and even tipped the lady who did the lashes literally so upset right now !!!!!

Have been a customer for many years. They are amazing. Marisol is the queen of flat-tops. All of…read morethe staff is very friendly and professional.

I am so disappointed with this salon. I booked a simple blow…read moredry for Sunday and was told it would be $45. When I showed up, all of a sudden the price jumped to $85 because "my hair is long." I was shocked -- my hair isn't even thick! After I pushed back, she suddenly said "fine, $65." This kind of bait-and-switch pricing feels dishonest and unfair. If the price was "starting at $45," that should have been made clear from the very beginning, not sprung on me in the chair. Instead of feeling pampered, I left feeling frustrated, taken advantage of, and completely misled. I will NOT be coming back, and I hope they learn to be honest with their customers. Truly despicable

Lisa is amazing. She's been trimming my hair for several years and seemed to know exactly what I…read morewanted from the start. This year I decided to let my gray grow out so Lisa suggested lightening my hair color so it won't be as obvious. It was a big change but I love it, I only wish I had done this earlier. Everyone I know and work with love it, too. Next up is to lighten it more and make it more silvery.

I went because they were awarded best of simi valley. I had a gal with 1or 2 years experience. I…read morewas charged $90. The lady next to us was so loud and it was hard to communicate for us. I asked my gal to save my hair for my husband as I was cutting off 4". After cut I saw all my hair on ground. I asked for my hair and I got a small amount. I did tip cuz I felt sorry for her but so t be back.

I can't say enough good things about my hairstylist, Tomas! He's fun, spunky, and brings such great…read moreenergy to every appointment--it honestly feels like catching up with a friend while getting pampered. On top of that, he is incredibly talented and truly knows what he's doing. He listens to what I want, gives honest advice, and somehow makes my hair look even better than I imagined every single time. If you're looking for someone who is both amazing at his craft and makes the whole experience enjoyable, Tomas is the one. I always leave feeling confident, refreshed, and loving my hair. Highly recommend!

Absolutely. Phenomenal experience. Step-by-step explanation. Beautiful environment, quality Service…read moredefinitely returning.

I have been going to Cheyenne at Mane Tribe Salon for years now! Cheyenne is incredible; her…read moreattention to detail when asking questions about what specifically I want done, while educating me thoroughly on my specific hair and its treatment plans. The salon is always immaculately clean and all the stylists are friendly and welcoming. There is always fresh coffee and tea available (such a nice touch) and the cutest little shopping boutique to browse in the rare event you have to wait. Cannot express how incredible this place is!!!

I found Mane Tribe Salon driving down the Boulevard. I peeked in & then went on their Instagram. I…read morefound Cheyenne's page & loved the pics of her brunette clients. I was looking for a local salon with a nice, professional stylist & Cheyenne IS IT!! She is so sweet & always accommodating. I always love our time together & leave with a huge smile! Oh & probably most importantly, my color is amazing & I get compliments all the time!