Helpful, good bag, received at great price and I don't know what Der.W is talking about. He said…read morebad service and unhelpful but he is just straight tweaking.

Very helpful staff, very clean and well maintained too! Nice to have a local option to get camping…read moresupplies on the fly.

Steve at Sportsman's Warehouse, 5215 Century Ave, Kalamazoo, MI 49006, is a terrible person who is…read moretarnishing the reputation of Sportsman's Warehouse by promoting discrimination and abusing power. November 25, 2025, was one of the most humiliating, degrading, and disrespectful experiences I've ever had! Upon arrival at Sportsman's Warehouse to pick up my order for a Rose, a limited-edition firearm, we walked past a man we later found out was Steve. Several other people were in the department at this time while Steve began helping other customers. When it was my turn to talk with Steve, I let him know I was there to pick up my firearm arm. He asked for my name, then went to the back. He then returned and said, "We have it, but I'm not selling it to you because you two smell like weed." My significant other and I assumed it was a joke, so we laughed it off. Steve kept a straight face, and at that moment, I realized he was being serious. I asked him to repeat himself, and he did, saying he had walked past us twice and that we smelled like weed. I immediately told him he had to be joking and that I did not smell anything like weed. He insisted we smelled like weed and wasn't giving me my order. Thankfully, a customer in the department overheard Steve's accusations and intervened, stating that it was him and that he works at a dispensary, and that he just swung by to purchase ammunition, which is why the department smelled like weed. Steve did not do his due diligence to determine where the smell was coming from, but instead assumed it was coming from my significant other and me. We thanked the man for speaking up. Had this man not spoken up, we would have remained the victims of Steve's power trip, lack of professionalism, and ridiculous accusations. Out of everyone in the department, why were we singled out? Why were we discriminated against? Of everyone in the department, he blamed us, and I was upset, so I expressed my frustration respectfully. I had every right to be upset. However, according to Steve, if I were upset, he had the authority not to give me my firearm unless I agreed to let it go. No law requires you to have a good attitude or tolerate disrespect to receive your firearm, but it may be in Sportsman's Warehouse's policy and procedures. This is the primary place to purchase ammunition for our firearms due to its affordable prices and inventory. Unfortunately, I can no longer say this after spending over $1,000 on a firearm and being disrespected, threatened, and humiliated by Steve. Steve's word against mine, I think not! You don't have to take my word for it; listen to it for yourself. The audio recording can be found at https://youtu.be/fQE0u0UrqJg Sportsman's Warehouse needs more people like Andrew and none like Steve! Andrew overheard Steve's nonsense and immediately came to apologize for Steve, attempting to de-escalate and diffuse the situation. He provided excellent customer service and apologized for our experience. We are aware of the laws regarding substances and firearm purchases. What's even more important to me personally is that I pride myself on being one of the few individuals who have never done any substances other than an occasional glass of wine, so hearing that I smelled like weed was a slap in my face and an attack on my character. I have wanted this firearm since it was released, and unfortunately, my excitement and joy have been taken from me, never to return, thanks to Steve. Every time I go to the range or show off my new firearm, I will be reminded of the horrors of Steve. You can record a conversation in Michigan because it is a "one-party consent" state, meaning you can record a conversation if you are a participant and have consented to the recording, and I have consented.

Love to wander around this place and think of wonderful things to do with the cools stuff for sale…read morehere. I got a new sleeping bag online cyber Monday and picked up at the store. Good deal and staff had it to me in minute or two once i verified my is and order. Store is big and well stocked and staff is very helpful in finding stuff if needed.

I went here to find a replacement for my favorite Ugg, who has seen better days. The staff was…read morehelpful in the back when asking to assist me in finding anything. It took a few minutes, but I got what I was looking for. I even bought socks to go with them for a reasonable price. It's a pretty big store with many selections and nice winter gear, and the parking lot is pretty big with a lot of parking. The checkout line didn't take long. It moved fast because they had designated cards or cash registers.

This Dick's is HUGE. 10/10 would recommend. But seriously, it's a large store with a mock…read moreJumbotron on entrance and a batting cage inside, worth a visit.

This place is awesome! Good prices friendly staff. Great selection. I was there looking for winter…read moregear and they had exactly what I needed.

Kind of a let down. We have been here a few times before and have never left without purchasing…read morestuff, but there just wasn't much there today. Very little stuff for marines. Some nice tactical jackets, but not a wide selection. There was a lot less here than we had seen in the past. We bought some awesome backpacks with metal frames a couple years ago. We have bought tactical gear, clothes, hats, patches, etc. in the past. Always had friendly service too. Just seems like it's changed a lot.

This is pretty much it for me as far as outfitters go. I take this stuff seriously and I have no…read moreproblem dropping my opinions on things. There are sports stores and then there are gems like this. If you need it, this place has it or it can be had. Like with my taste in food, I will travel great distances to find that one great place. My entire life has centered around outdoor activities that do not require a ball of some sort. This has also turned me into a gear fanatic, so yes, I can go broke quick here. On that note, the gear you will find here is reasonably priced. I used to travel to Indy for my gear habit, but REI is just to big and Rusted Moon, although cool, is just too proud. This is the place. This is the gear you want.

This is the kind of place you go to if you want to climb Mount Everest…read more The company's logo, the employees that work here generally do it for the love of the job. Giving them something to do. The owner is retired,( at a very young age). The oldest is around seventy). He is about like a fifty year old in his physical abilities. Also with a few select others. The main advantage here is that the employees (not salesman). Have actually used the equipment that you are looking at. The younger ones do not try to push it out the door (make a sale). Have you ever noticed that if you watch a T.V. show? That some piece of equipment you saw will suddenly show up in all the stores? It is always made in China? When you take I camping isn't that always the time it seams to well not perform as well as it looked like it should? This is the main advantage of this store. Knowing what to use, and not carry twice as much as needed. This was the part that bankrupted one of there competitors. Roots sporting goods, they tried to carry everything, the staff was overrun and id not know what they are doing. Even I could tell. Earth Adventures only does a few things; one of their newest classes that is offered is an emergency preparedness class. This is better than what the Red Cross-offers. Can you pick up one bag, and walk out the front door, for three days? Then have a second bag for seven days? I could just get in my van and drive off.

The selection was so so. The prices were kinda steep…read more No real service to speak of. Kinda cramped.

As a retired military person, I had some military gear that I had collected over 20+ years in the…read moreservice. Paul gave me a fair price and I know my stuff will be appreciated by the next owner of my equipment.

Earth's Edge brings top of the line products and staff that knows their stuff. I shop here for…read moreChristmas every year because of the vast selection AND the quality. The salespeople are friendly and always ready to help. The store is big, so take your time to see everything. I like to look at the whole store and then zero in on what I came for, but if you're there for something specific, the staff can help you.

Loved the store and had the best selection I think I have ever seen…read more However, the employees (salesmen) were pushy and I wanted to give them the benefit of the doubt but they wouldn't leave me and my girlfriend alone even after we said we were just looking around several times. Not sure if this is a shoplifting deterrent or if their pay is based off of commission but it will impact my choice to return.

This was formally Uncle Dans. Considering there's lots of stock, the Store is wheelchair…read moreaccessible. Staff was friendly but not pushy during Small Business Saturday. Lots of outdoor wear. Coats hats boots and more! Also has toys for kids.

Amazing customer service. I had bought a pair of Hoka's. Wore them all day. i was very…read moreuncomfortable after wearing them. Tony told me to wear them a few more days. I tried them a few days. I was reluctant to return them. Gearhead took them back. No problem.

Staff is fantastic here! Very polite and well trained checkout, I'm a fan! Not a lot of discounted…read moreitems which was surprising entering August and assuming they'll want to swap things into fall items but did find a couple options, food selection is still hilariously expensive for each price tag bragging about the other guys. No TJ, maybe in downtown Chicago the other guys prices are accurate but for all us bouncing between Burlington, Ross, and others it has become weird when your sale prices are not sales at all. Bulk items on Amazon with free shipping are cheaper than a lot of the stuff here and even not bulk on some.

Went in and found som good deals for the dog. Got a few nice treats. Staff was working hard to…read moreorganize and fill the shelves. They had a lot of things like cloths , shoes, sports equipment, outdoor gear, pets supplies, a wide variety

Ryan went out of his way to ensure we got the best deal on cleats. I had a coupon for 10% off and…read morehe told us about coupons on the website that would help us save more. He took the time to walk us through how to find the coupons and even reminded us to check emails and text offers.

I was surprised to see such low ratings for this place. When we were here things were well…read moreorganized, employees were busy but made themselves available more than once as well as the cashier being ready at the front. We were able to look at the various options that Dunham's had for coolers and other food related camping items. The Yeti items were really nice, but out of our price range. Fortunately they also have Igloo products which had much more reasonable prices for things of similar sizes, although there were some items that were $200 we want to save for. Overall it wasn't spotless or perfect but they are at least maintaining an average Dunham's Sports store. We priced some things out and will definitely be back to purchase some more things in the future.