Great place! They are so convenient and help in any way possibleread more

I was shocked and disappointed by my recent experience at Aztec Printing. NO ONE I came in contact…read morewith (my initial phone inquiry, order confimation, order pick up, and discovery of an error) was the least bit friendly. Instead, they seemed vaguely to outright annoyed. When I discovered the error, the employee was argumentative and defensive. Obviously I needed it corrected since I had already paid. But never again. Not the same place it was.

Aztec Printing is a lifesaver. When I call, they deliver. We've built a great working relationship…read moreover the years. I would recommend them to anyone.

I was in trouble with a return and frustrated having been left with the responsibility to get this…read moreelectric bike to Georgia. This employee " Tony " saw I needed help. I am a mandibular Cancer survivor and was in high distress , and I said to Tony " The bike is outside " He said " Let's go out and get that Bad boy". And he handled it like the Professional he is. He needs to be given Notice by this Company. FedEx Wilmington DE

I use fedex a lot. I have an account and have been going to this store for years... decades! But no…read moremore. Usually there is a bit of a wait bc there are other customers in front of me... it's a busy place. But today I scored huge!!! well, at least I thought I had. There was no one in the store. I was able to walk directly up to the counter. I was looking for their boxes to send a package for business. As I walked up a guy who looked very much like he did not want to be there told me someone would be with me soon as he picked up a tape gun and started to seal a box that needed it (looked like a 5yo had initially taped it up. I said "I just want to" (the rest of the question was this: know where you keep the boxes called little box) but I was cut off by the guy glaring at me and curtly saying "someone will be with you shortly." Now, I have no problem waiting for other people in front of me, and his reply took as much energy as it would be to say on the shelf over there" when telling me where the boxes are. But nah, not this time. What got under my skin, aside from the attitude problem, was that I was a living, breathing customer in the store directly in front of him wanting to buy stuff and ship stuff. My credit card was in my hand. I was ready to go since I already had the label printed out and in my hand. But he decided taping up a box (that would most certainly still be there to tape up after I had concluded my business) was the priority and that having a customer wait in line behind inanimate objects made more sense. It was 2:30p. The pickup for the night was at 6p or 7p. The box could have waited. I cannot say 100% that he was spoiling for a fight, but it was apparent that he had no intention of assisting me for quite a while. So, I said "you can't even answer a single question? Fuck off!" And I left. I went down the street to the "mailbox store" and was waited on by a very sweet person who was also very busy and even had a baby cooing somewhere in the back room that she had to take care of. It was a great experience. And now I will be taking my business to UPS at Marsh and Silverside. Perhaps a bit more customer service and a reminder that retailers need customers more than customers need retailers. Now Fedex is truly an ex. An ex-shipper for my booming business.

Trying to make copies, get help and forget about anyone smiling ..customer service near zero,…read morecoworkers denying to help other coworkers.."not my area" 6 people inline behind me waiting for service while "only" worker talking on phone.. No manager ..his day off, no one left in charge, "you can call and leave a message" Went to FedEx instead..got my job done! Counted six other employees doing nothing? Could tell want they were doing..???

Every time I place an order for work to be done at the print shop it's not done on time. Too few…read moreemployees. Everyone is stressed. Shame on Staples for allowing this to happen. I don't have a choice but to take my business someplace else. Just too frustrating.

I had a very upsetting experience at the UPS Store located at 1732A Marsh Rd in Wilmington, DE,…read moremanaged by Jayesh Patel. I went in for a routine Amazon return, something I've done at this location many times without issue. However, this visit was completely different. An employee refused to assist me and told me I needed to use the self-service option because they were "busy." I then asked to speak with the manager, Jayesh Patel, expecting the situation to be handled more professionally. Instead, he also insisted that I use self-service, repeating that he and his staff were too busy to help. What made the situation even more disturbing was what happened next. While I was still standing there, a white woman entered the store, and Jayesh immediately asked me to step aside so he could assist her instead. That moment felt extremely disrespectful and, in my opinion, racially motivated. I have been a regular customer at this location for years and have never experienced anything like this before. Being dismissed and then treated differently in comparison to another customer was both hurtful and unacceptable. Based on this experience, I would not recommend this store--especially to Black customers. Customer service should be fair, respectful, and consistent for everyone, and unfortunately, that was not the case here.

Horrible service miserable man at the counter offered zero help. I went to the Chadds Ford ups…read morestore and received superior service

Outstanding company! Having worked in the printing industry I can really appreciate the…read moreprofessionalism, dedication and personal care they take with their clients. Printing is an investment and AlphaGraphics treats it with the attention it deserves. Thank you for my project, Kay and Atul!

From the owner: Alphagraphics is a national leader in quick printing. We are locally owned with 2 locations in…read moreWilmington and Newark. There are 3 things I want to leave you with - a. We are a full service printing and marketing communications firm. This covers the gamut from business cards to training manuals to posters/signs/banners and mailing services to promotional products. b. We know business. We have online web portals, quick turnarounds and standardized processes to ensure your brand is protected. Online portals help you to drive consistency and error free ordering. We know you need quick turnarounds and customized runs. c. We are solution providers. Bring us your problems and watch us delight you with the solution. For example- we have printed with white ink on dark paper for max impact, printed on fabric for a deer decoy and used waterproof paper for restaurants

We needed rush service. They were happy to accommodate us. Kennedy Printing had our signs ready to…read morego in just a day! They printed our signs beautifully and were very reasonable with the price considering it was a rush job. Great business!

From the owner: Kennedy Printing is a family-owned, union-label printing and direct mail company, proudly operating…read moreout of the same West Philadelphia location since 1956. We’re a proud union shop committed to quality and service. We specialize in commercial printing and mailing for political campaigns, labor unions, non-profit organizations, and businesses of all sizes. From design and printing to data processing, mailing, brochures, and signage—we do it all, with fast turnaround times and attention to detail. Need it done quickly and done right? Contact us at courtney@kennedyprinting.com with the details of your next project for a personalized quote.

This is hands down the best UPS store I've ever been to because of the staff here. The guys that…read morehave helped are the most gentlemanly, cheerful group. They are incredibly patient and professional, and they treat you like a human being which is rare these days.

I was in the area doing some grocery shopping and had some Amazon returns that were starting to…read morepile up. I stopped into this location which was a lot brighter, cleaner and had more cheerful staff than the location I normally frequent. A staff member was quick to help me, her name was Mary. She showed me how to do my Amazon returns and even gave me a mailer to use when I forgot my own packaging (there was a small fee for this that I happened to have cash for). I would definitely go back to this location! It can get busy but there was a good traffic flow and most people were in and out. Parking lot can be a nightmare so exercise patience!

I needed 75 notecards made for a birthday party. I placed the order on Nov. 5th. I received the…read moreinvoice later that day and paid in full. I was promised I would get a proof in 2 or 3 days. A week later, I still hadn't received a proof. I contacted them only to be told it was on its way and days later they were working on it. Two weeks later, I went to the store. The employee in the store couldnt find anything related to my order. He contacted the owner because to quote him, "This isn't good". The owner told him to tell me I would get the proof that night. Tired of the run around, I waited over an hour until the owner arrived. He acted as if there was not an issue but the proof wasn't ready! Another employee apparently was creating the proof. After discussing details I shared several times before, I left two hours later being told I would see the proof that afternoon. I didn't get the proof until 2:00 am the next day. The employee felt badly about how I was treated that he volunteered to deliver them to me. The owner was very unprofessional and unapologetic for the poor customer service. I will never used this business again and I wouldn't recommend it. To respond to Mr. Lord's response, I do not agree that you worked hard to satisfy me. I do thank you for acknowledging it was not a good experience. I sent you an email expressing my dissatisfaction before I wrote this review which you did not respond. I am not satisfied.

From the owner: Minuteman Press is a local printer. We specialize in all printing services including but not…read morelimited to signs, banners, business cards, invitations, books, posters, fine art prints, stickers, window decals, wall paper, yard signs, labels and much more! We offer full graphic design services alongside quality customer service and free delivery!