1. Sprint

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Mamaroneck, NY

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Sprint

1.0 (1 review)
Closed • 10:00 am - 8:00 pm

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8 years ago

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Optimum

Optimum

1.4(44 reviews)
0.6 mi

Stopped here once to drop off my modem and the line was out the door…read more I live nearby so I stopped by the next day instead to drop off my modem. There were three employees working who were friendly. And there was no line. I was in and out in under a minute and the service was speedy. There was seating inside, as well as TVs. But I didn't have to wait so I didn't use these amenities. I'd recommend this location.

Biggest scam in the world. Have been a paying customer for 5 years, moving out on the 31st and…read morebilling cycle starts 8 days before my move out. Policies do not allow shifts, and I am paying a whole month of overpriced, unreliable service for 8 days to be able to work from home before I move out. Use Verizon, starlink, Tmobile; I don't know just not optimum - they may similar policies but at least their services are better you don't lose internet or tv consistently. If cancelling wasn't a process in itself I would've done so long ago. On top of this - they have their hardworking staff pitch new services after outlining how wild their policies are. I started laughing. "our policies are horrible, our services are horrible, you are clearly unhappy and I can't do anything about it - but hey, are you interested in our $25/mo. Cell phone plan???" I cackled. Maybe the comedic relief gets people to bite. Overpriced, bad policy, not customer first at all, I would rather craft an antenna and use RF frequencies I pick up from my microwave before ever considering them again. Simply do better optimum corporate. After paying $11,000 over 5+ years for subpar services you just lost a customer for life over $120 because a policy would not allow to pro-rate a service that will likely be unavailable for 4 of the 8 days anyway.

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Sprint - mobilephones - Updated November 2026

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