Apparently newly renovated, waiting area is big and comfortable. Ive seen some reviews about wait…read moretimes, I've had no issues. I was taken in about 5 minutes before my appointment time even though the waiting room was packed. I did spend about 25 minutes past my appointment time alone in the exam room, however the doctor came in apologizing profusely saying she had to spend a little extra time comforting her last patient, totally understandable. I've recently started seeing Dr. Mcevoy (spelling?) and she is absolutely wonderful. She's caring and listens and explains and thinks out loud as to what her thoughts are and courses of action - "hmm, we could try this, what are your thoughts?" and so on. She even sat there and googled images and explained about my neck issues and how muscles and discs lead to pain, pointing out where my issues were. The reception can be a little blunt at times and I was given the wrong date for my last appointment and missed it. Lesson learned, phone a couple days beforehand to make sure. Other then that, a stellar clinic.

I've been fortunate to have Dr. Pariy as my doctor for the past few years. She is always willing…read moreto take the time to ensure understanding for any given situation. She is compassionate and great with follow up. I would highly recommend Dr. Pariy. Carolyn Spencer

5+ stars I have been here many times and I'm always pleased…read morewith the doctor and the staff Dr Musbah is kind and actually listens to you The receptionist is so kind when most at these types of clinics are annoyed and grumpy There is parking for the building and also street parking. There is also a pharmacy in the same building

I've gone to many medical centres in Edmonton, by my 3rd visit, the staff at CareExcellence on 126…read morest & 111 ave knew my first name. The staff are welcoming and care for the patients needs. They made me feel very comfortable. What I was most impressed by was when I saw Dr Musbah as I needed antibiotics, I am allergic to penicillin so there are not many antibiotics I can take, I'm normally prescribed Biaxin, but Dr M said I shouldn't take that one, as it reacted to other medications I was taking--making them less useful & functional. I can't believe no other Dr, even my family Dr ever caught this. I am happy to know that Dr Musbah & the CareExcellence team have my back!

Stuffs are friendly, They have two- three physician, I go there for all my kids, they are quick in…read moregetting me in. Clean place they also have pharmacy next door, it's easy and quick

From the owner: TLC Family Medical Clinic is your reliable general practice in Edmonton. We're a group of educated…read morephysicians, so we're able to tend to a range of medical needs, whether it's for your child, their grandparent or yourself. Stop by the TLC Family Medical Clinic for a medical consultation and learn how we can help you and your family.

I didn't really think I would be writing a review for a hospital, but last night my little sister…read moreneeded emergency surgery for a cyst on her ovaries and they took such good care of her. I'm used to having to wait like 14 hours to get hospital care but they actually transported her from the U of A specifically to get her in faster. We were done the surgery in about 2 hours, it was amazing. She felt as though she got great care while she was there. She's never even had blood taken let alone a surgery before, so thankfully the staff were very comforting and supportive throughout the process. I don't think anyone really ever wants to get an emergency phone call that their family member is going into surgery immediately, so thankfully it was relatively easy and they gave us access to her. It was all kind of a shock so the fact that they let like six of her family members wait it out in the waiting room in the dead of night was really comforting. It was especially comforting for my Mom that we could all be there because she is in Calgary and couldn't come right away. They told us that they weren't very busy either. So I would actually recommend people coming here during an emergency. I've waited full days at the U of A/Grey Nuns before, so this was definitely a new experience to be in and out so quickly. Thanks for taking care of my sister!

Good people works here. Great to have a medical facility with minor emerganciesread more

They canceled my dad's appointment and called me 20 minutes before the appointment. I was already…read moreat the clinic when I saw their voicemail. when I call back and said why you didn't let me know at least one hour before, she even didn't listen to me. that was an awful experience.

Incredibly poor management. There's no telephone answering system, no web contact, and no email…read moreaddresses. I got a complaint about trying to contact my doctor about a phone appointment we had a week ago, and had to fax a followup. Only a long phone menu and maybe a phone medical appointment with the doctor available. Only know the one doctor amongst many there, and he's fine. But getting a message through to and from him is more than difficult. Seems a management problem rather than medical. I'm old enough to remember the original Dr. Justik, and he'd be rather disappointed in what this clinic has become.

The receptionist couldn't answer simple questions and was unnecessarily defensive. Would not…read morerecommend this clinic if you value even a semblance of good service.

DON'T GO HERE!!! It was such a terrible experience with the receptionist!! She was so rude and…read morejudgmental over the phone, there was this one time she hung up on me!! It's so important to find a medical clinic that you can trust and feel comfortable in, and this definitely was not the place.

NP Shawn Sandhu is my current medical practitioner. I have been most impressed, and appreciative…read moreof, his attention to detail and follow up consultations. He reviews lab / diagnostic reports in a timely manner and explains treatment options. Consultations, in person or phone, are never rushed. Having been without a medical practitioner since the retirement of my long time family MD four years ago, it is very comforting to have such a dedicated medical professional in my corner.

*****I raised these concerns during a phone call, but instead of addressing them, "Pat" (Office…read moreassistant to Dr. Mosherchak and Chan) (780-701-5518) responded with "thank you" and hung up. Since approximately 2018, I have experienced ongoing difficulty reaching the clinic by phone after a longstanding pattern of not receiving callbacks after leaving voicemail messages. Calls frequently go unanswered, and voicemail messages are often not returned. This has been a consistent pattern over several years, resulting in limited ability to reliably contact the clinic regarding patient care concerns. On the occasions I have reached "Pat" (office assistant), I have been told she is busy. However, when I attend the clinic in person she has not appeared to be occupied with patient related tasks and has instead been conversing with staff or not engaged in work at the front desk. I have spoken to other patients that attend this clinic and they have the same complaints and find it highly annoying. This creates a barrier to accessing care and communicating with the office. Based on my experience, patients should be aware of communication challenges when dealing with this clinic.

Went to get a req for bloodwork last week, never to get a call back stating my results were in as I…read morehad to call the clinic then was told I needed to come in as a walk in. I go in at 1:02 as they stated they start taking walk ins at 9am or 1pm. when I got there I was notified that it would be a half hour wait as they only had one doctor and I said that's fine and I asked to wait in my car since the wait room chairs were full, (there's only a few) and the admin said that was fine and would call upon my turn. after an hour wait I go back inside to see why its taking so long just for the other admin to notify me that there's still 14 people ahead of me and I asked how that's so when I got here at 1:02 and they only start taking walk ins at 1 and that the other employee had told me when I got here it was only a half hour wait. she proceeded to tell me that everyone else started registering at 12:30 and that it will still be a 2 hour wait. Dont come here if you're indigenous as they will just put you to the bottom of the line. The doctor I seen to get my req for bloodwork also seemed in a rush and didn't really want to hear about my concerns.

Speaking for my family Doctor, Dr. Sun who practices at this very clinic, I cannot say enough good…read morethings about this young man. He is a professional and a gentlemen who has always provided great advice and help for myself and my family. I can't speak for any of the other doctors in the clinic, but I could only hope they are following his example of pride and professionalism.

I am very conflicted about my doctors office. My doctor is great. She always takes time to answer…read morequestions, is very thorough in answering and is super friendly. That being said -- I can't stand the receptionists here. They are really rude, barely give you a smile when you walk in the door. Whenever you have questions, they are very short with you and give you very little information. Also, it does not seem to matter if I make an appointment early in the day, or at the last appointment spot, I am always kept waiting. Today I went in for a 9:15am appointment and I was told to come half an hour open. When I showed up at 8:45, the door was still locked! The receptionist finally came to open the door for me, but I was confused as to what I was doing there so early. I wasn't brought into the exam room until 9:30 and my doctor didn't see me until 10:00am, a full 45 minutes after my appointment time. I was super frustrated.

great staff, doctors are very attentive and patient plus the nurses,and front end staff. very…read moreattentive.

This place does not deserve to be a medical clinic! Level…read moreof unprofessionalism at this location is beyond any expectation. Over the phone they sound nice and polite and tell you one thing but when you arrive in this facility their story changes completely. They do not have basic human compassion and obviously do not know how to treat someone with dignity. Someone that had knee surgery 3 days ago can`t and shouldn't be sitting and waiting in pain on some cheap uncomfortable chair for almost an hour. What is wrong with these people? What kind of healthcare is this?! It is a shame where our tax money goes and how we are being treated by the staff of this facility. If you need any medical assistance please avoid this location for your own good!