All associates are above & beyond friendly, but also hard workers. Even when the store is busy,…read morethey do not hesitate to make sure everyone is greeted & taken care of. The process of purchasing outdoor items is easy. Their system works! The paint department is great, too. I noticed that upper management is part of the team vs. just being in the background. They step up & help other associates. Dwayne, Brian & Arthur are associates that deserve recognition. I don't have the name of the lady that typically greets people but her upbeat personality makes you feel welcome. Excellent selection of products that are fairly priced & always in stock.

Very nice people and team. Helpful to the best of their ability, decent prices on almost'…read moreeverything and, a great Manager and Owner. My wife and I Highly recommend them. Right off the main Alton Circle in NH.

A great place to find a bargain on items, ranging from clothing to cooking utensils to furniture…read more As you can imagine, and as with most discount stores, inventory can vary greatly, depending on the time of year or even week to week. However, we've pleasantly been surprised by some of our clothing purchases and other, random necessities. They have an underrated selection of furniture, primarily couches, chairs, and tables, and I would easily by a few items for my finished basement if I lived closer. If you're a bargain, hunter, and looking for a place that can be a rewarding experience, you should consider a visit to the store.

Man I hate to give this place a 2 star but this store was a HOT mess!! Very unorganized with their…read moreitems on the shelves. Things needed some straightening out. Their shoe selection wasn't the greatest. I didn't go to the hardware department as I didn't need anything in there. The beauty product selection was skimpy. I've been to the Marden's in Biddeford (twice) & the one in Waterville and out of all 3 I have to say my favorite one is the Biddeford location. A lot of the stuff in here seemed like a lot of junk. No good bag/purse selection, clothes weren't that great & overpriced for a place like this. Their ladies room wasn't up to par either. Don't forget to bring your own bag as they don't have any. The cashier was nice but only after I made conversation with her, she didn't seem to happy to be working there. I only walked out with a couple of things. I definitely wouldn't want to come to this location again & would tell my Mom "let's go to the one in Biddeford!"

First of all, on a positive note, the help is very nice there…read more The selection of products are numerous and some great deals, some comparable to other stores and not all that much cheaper if at all. The negative is the place is always a mess. I have gone several times because of certain things they have, that I buy on a regular basis, BUT, it's always disheveled from aisle to aisle. It's messy. I know in places like this where everyone is picking up and putting down and looking for prices, it cannot be perfect, but the past few times I am kind of disgusted to see things such a mess. I want this business to thrive, so what needs to be done is try to keep it a bit more organized and not slipshod all over the place. I know with the holidays coming up and tons of people looking for a bargain in this economy, just clean it up a bit. Thank You.

Great Deals and Friendly Cashiers, but Store Upkeep Needs Attention…read more I recently visited this Ollie's location after a long time away. While the prices remain excellent and the cash register staff was incredibly pleasant, the overall upkeep and sanitation of the store were highly concerning.The shopping environment was tough to navigate due to messy shelves and knocked-over displays. There was also a strange initial odor that shifted into a strong, overwhelming smell of spilled chlorine as I walked through the aisles.Most alarming, however, was seeing an exposed metal mouse trap sitting on a ledge about four feet off the floor right next to the exit door. While I understand that retail stores must manage pest control, seeing an active trap so visibly exposed--especially with food packaging sold in the store--is a major sanitation worry that makes me highly uncomfortable returning.I hope local management addresses these aisle hazards, odors, and pest control practices immediately to ensure a safe, clean environment for shoppers.

Kevin Scrader was very informatIve, courteous and polite, giving us good customer service…read more The receptionist was kind and friendly, informing us that we would receive an update via text for delivery time frame. Our refrigerator arrived promptly at said date and time by two polite and efficient delivery men.

It's easy to make a purchase but impossible to get anything else. I bought a new refrigerator…read more8/21/26 and I had an issue with it so I called, left a call back number. I emailed twice and text chatted 3 times. I still have never been contacted. They are no Vic's that's for sure. You are better off at Home Depot or Lowe's because once you make a purchase, you're on your own.

Every employee I have ever worked with at this location has been helpful and professional. They…read moreanswer my questions to the best of their knowledge and even use the oreillys system to further help research my questions. The managers always seem to make it right without giving away the kitchen sink which is fair and admirable. Thank you for being such a reliable store for my car part needs.

Manager was rude and unapologetic when it was brought to his attention. I avoided VIP due to…read moreextremely poor customer service and indifferent management. Now that it's O'Reilly's, things obviously haven't changed. Don't make the mistake I did and just avoid this place.

I needed suggestions on a system setup and decided to stop by and talk to the experts. Although I…read moredidn't even buy anything, the dude working with me spent time looking for an item that would work, even writing down a URL extending over four lines on a post-it note. You can't fake expertise or customer service and when I decide to buy a separate system, this is the only place I'd shop.

Sold me a fish earlier this year with epistylis which infected my tank and then died, later…read moreadmitting they were having an active epistylis outbreak (they accept fish from hobbyists but dont quarantine well I guess). Some time later, I special ordered a specific kind of fish, which came in after a long wait, only to have one of the fish deformed - not their fault, but weird kinda judgy vibes gotten from the employee that was helping me that day when I didn't end up wanting them. Placed another special order for the same kind of fish, hopefully not deformed this time, never heard back from them. Last encounter was maybe a month or two back, went in to look for another kind of fish and plants, and was met by a worker who seemed pretty uninterested in being there/helping me. Overall weird vibes here and it's always kind of gross/wet/filthy. I want to like and support the local fish store but honestly I've had better experiences at both pet quarters and petco by the mall (which is a pretty low bar).

I can't believe such a hidden gem exists! They had a little bit of everything at extremely low…read moreprices and even did a custom job. wonderful customer service. despite living in Massachusetts, I will be making many more trips to the hardware store when I'm visiting Maine

This is a great hardware store. They give good personal attention and try to accommodate your…read moreneeds. They had most of the items I needed. From fabricating a rake to providing vegetables seeds, they give a personal touch with great value.

responded quickly. was able to come out to my property on short notice and did a great job!read more