The indoor track is the best part of this gym! I love being able to go for a long run without getting a sunburn! The staff is wonderful and the barre classes are amazing! read more

For a gym that charges $85 a month one would expect somewhat high quality. This gym has turned into the exact opposite. From the fitness area that has machines out of order for months at a time to the locker rooms that no longer even have a steady supply of towels for its members to use, this gym is a total scam. If you cannot find the resources to replace the pedal straps to a stationary bike, it's time to close the doors and refund your members. Management doesn't give a shit about complaints either. read more

Very strong tennis program. A wide range of development, clinics, and social programs for kids, seniors, doubles, and serious players. Very nice vibe - easy to find someone to play with, learn with, and make new friends. Downside is that the courts are not well ventilated and sauna-like in the summer. read more

Worth the price. With so many gyms competing to have the lowest prices they are missing the quality that healthplex holds. Every different option of class, great staff, always clean and a positive environment to work out in! read more

This place has been run into the ground and I fully expect to show up and see it closed for good soon. The place is filthy and has rat drippings all over he place. All of the stair masters are broken and have no timeframe on repair or replacement. Today, they reached and all time low. There was no hot water and no towels in he locker room or by the weight floor. They even went so far as to remove the racks! No one really seems to care at all. It's really sad. The towel situation has been an ongoing problem for some time now as has the broken cardio machines. Don't waste your time or money with this place. I expect it will be closed within a few months anyway. Its clear they aren't paying their bills. It's a disgrace at $85 a month. read more

I know 12 long time members that have quit in the last few months. Great facility but the management is unbelievably horrible. Who is really in charge ? Don't join until They hire professionals to run the club. read more

Great facilities very clean and all of the equipment you would need. Often are free lanes in the pool and when there aren't people are very open to sharing. Staff is also friendly and helpful. A great environment to work out. Price is a bit steep but you get what you pay for. read more

I love going to the Healthplex. The cardio area is never super crowded and always stocked with towels and sanitizer. I take yoga classes 3x a week and love the varying instructors and styles of classes. The membership price is a bit steep but so far worth it. read more

This place is absolutely horrible. Literally go to any other gym. This place stinks and the customer service is very subpar.

I continue going here because it's geo-convenient and for the cold plunge. Member for 17 years. Group fitness classes are also on the plus side with good variety, schedule and excellent instructors. The facility has definitely experienced a decline in terms of cleanliness, routine upgrades and maintenance. Looking a bit shabby. Haven't seen any new weight or cardio machines on the fitness floor in several years. It is not uncommon to see "out of order" signs on multiple cardio machines. There are a few cable weight machines that need repairs but I and others are afraid to note this as the machine may end up being out of order for weeks, so we work around it best we can. I have not seen a red-shirted club employee on the fitness floor in MONTHS which means if you need a spot or help locating free weight equipment, you're SOOL. There are plenty of black shirted personal trainers on the fitness floor working with personal clients, so much so that it often feels hostile toward members who are exercising on their own in terms of trying to work in on same machines/equipment. And the management? Ha, forget it. I was verbally assaulted by a 'roid raging man three years ago on the fitness floor for daring to ask if I could work in on a machine that he'd monopolized for 40+ minutes. This was witnessed and corroborated to the GM by several people, who said he'd "take care of it". When I asked for him to speak to the man right then, he replied "better to let him cool off and I'll speak to him next time I see him". I never heard a word about it again, no follow up from the GM, no solicitation for my well being or apology. I ended up changing the time of my workouts so as to avoid this man. Haven't seen a member satisfaction survey in 2+ years. They wouldn't dare as they know there'd be riots. Hoping the new parent company of Chester-Crozier Health System brings Healthplex back to its former glory with serious facility upgrades/updates and new management. read more

I've been a member of the Healthplex for over 8 years. First, the positives; It has indoor parking, and lots of it. It has lots of classes and only a very few cost extra (Pilates, boxing and ballroom dancing). The facilities are huge and very comprehensive. It has two pools, steam rooms, hot tubs and cold dips. Multiple squash and racquetball courts, an indoor track, a regulation basketball court, and 10 indoor tennis courts (they cost extra to use, most of the time.) There is a spin studio, a couple of fitness studios, a fitness floor with plenty of machines for weight training and aerobics, a yoga studio and a Barre studio. I do not think that any other gym in the area can match the Healthplex's breadth of facilities. Now for the negatives; Unfortunately the Healthplex has seriously degraded over the years. The routine maintenance has suffered greatly, sometimes it's downright dirty. Often the maintenance, when done, is shoddy. Example - some floor tile broke out in the Mens shower area. It was patched, after several months of inaction, with concrete. it's safe now, but hideous. Oh yes, the roof. The roof leaks like a sieve! Every time it rains the staff put out buckets to catch the leaking water. I am neither joking nor exaggerating. This has been going on for all the 8 years I've been a member! Many ceiling tiles have had to be replaced because of the repeated water damage. This lack of attention to the facilities and infrastructure has resulted recently in a shocking loss of members. The loss is obvious to long-time members. Classes will potentially be eliminated due to lack of attendance. Many have already been eliminated for that reason. Further, many of the best trainers/instructors have left for greener pastures. Basically, the Healthplex, once a stellar place, is a now dying shell of its former self. The squash courts, once a lively place with lots of player action, is now routinely empty and a poster from 2011 exploits graces its otherwise barren communal wall. It's a real shame because the Healthplex could, with some capital, become the club it once was years ago. And that's the real problem. Money. The Healthlex is not financially viable. CKHS, which owns the Healthplex, has starved it of capital over the past several years. Now that Crozer-Keystone Health System (CKHS) was bought by a holding company in 2016, the capital crunch is even worse. Consequently, there are three possible outcomes to the current unsustainable situation: 1) CKHS will close the Healthplex and re-purpose the space, 2) CKHS will develop a plan to re-energize and re-capitalize the Healthplex and make it financially sustainable, or 3) CKHS will sell it to a company that recognizes its potential as a world-class facility and has the both the creativity and resources to make it a successful venture. Despite all the negatives, the Healthplex is still a great place to join if you want a real workout. It stumbles on, crippled by owners that don't envision a future for it (at least right now). The staff there is very friendly and the trainers are capable. The facilities, though now a bit shabby, still show their world-class origins. I certainly wish the Healthplex well and hope that it can save itself from what appears to be a death spiral. I hope this review helps you make your choice and explains why there are so many both positive and negative reviews. read more

Me and my children used to go here and stopped due to finances only. This is a great club. The instructors and staff were nice. If I had any recommendations it would be keep a more watchful eye on the children at the daycare. One of the men staff members after speaking to my child does not seem to be keeping a close eye on the children. This was a 1 time thing though. read more

The Healthplex has recently taken a big nosedive. It's now being run like an LA Fitness, but at a very expensive price. As services are slashed and prices go up large intrusive signs tell you about all the improvements. Too bad, not long ago this was a very special, well run place by an adult full time staff that cared about service--and no hype. Save your money and join a cheaper gym. read more

I grew up going to the healthplex and it holds a lot of good memories for me and my family. Unfortunately when I graduated from college in 2010 I came home to find new management had replaced the community feel with a thick, nasty tension in the air. They are God awful and heartless. They dont care about their members at all and they are on some kind of power trip. I guess the higher ups dont notice or care. Its really sad to me...Dont waste your money here. You will be selling your soul to the devil. read more

I've been a member for YEARS. This facility has gone downhill within the last 12 months. The trainers are, overall, extremely RUDE to members and management does little about it. They used to be polite, friendly, and helpful, but something has changed for the worse. They have a "smoothie/shake" bar that offers NO smoothies or shakes! However, the facilities are nice and they have a lot of services. I wouldn't use the personal trainers here. But the gym as a place to just go and work out on your own is good. read more

If I could give this place zero stars I would. The facility itself is okay, but I would never never recommend this gym to anyone. Save your money and look elsewhere. read more

I just quit the club after three years as a member. The locker rooms and filthy showers just never were cleaned! My family still goes. My husband said the Men's lockers were recently renovated. The classes were either for super Fit or Super Old people. Unfortunately I'm in my 40's in the middle. I have taken up trampolining at Sky Zone - I'll do that for awhile and only visit the Healthplex for Lisa's amazing Vitamin C facials! read more

First rate facilities and priced fairly, but the people running this place can't get out of their own way. Gym floor needed some more TVs, and now there are so many it's absurd. Some members presumably overused the guest policy so now no guests under 16 allowed, period. The rules and fees for reserving tennis courts are ever-changing. read more

This was originally designed as an adjunct to a hospital, to help rehabilitate patients. It was great. However the cutthroat capitalist spirit has got hold of the management and it is highly unpleasant to do anything here now. It is overcrowded at all key times. The staff are money grubbing. And the family restroom situation is a major problem if you have kids of a different gender. The therapy pool is overchlorinated and overcrowded. People are usually kicked out of it. The aerobics equipment is all right but there is plenty of that at other gyms. read more

If you like to swim, hands down the best indoor swimming facility in Delaware County. Chlorine levels are consistently maintained. Always clean. Never crowded. Towel service, etc. Locker rooms with many amenities. Friendly environment. Convenient enclosed free parking garage. Full service healthclub with numerous fitness classes, tennis courts, basketball courts and much more. read more

Definitely worth the money. Many activities and amenities here, such as tennis courts, racquetball courts, basketball courts, exercise machines and much more. read more

I just joined the health plex and decided to start with a trainer to help me get into better shape. My trainer is Marylin and she is the greatest . Extremely knowledgeable, and very supportive. I am so glad she is at the health plex ,I couldn't be more pleased. Marylin ROCKS !!!! read more

Great facility to work out in. The place is clean, the employees are very nice, and the trainers are excellent! The variety of classes is outstanding. They offer so much that I can't fit it all in! The facility offers a lot in regards to the pool, track, tennis courts, huge basket ball court, sauna, hot tubs, locker room, squash court, yoga studio, barre studio, spinning, etc. The price for a family is about $152 a month but it is worth every cent. You really do get what you pay for. I have been a member of many "gyms" in Delaware County over the years and this is the best! If you can swing it, do it! read more

This club has everything! The basketball and tennis courts are some of the best in the area. They have basketball and tennis leagues that cater to different skill levels. Their fitness classes and programs are phenomenal! They stay up to date with all the latest fitness class releases. This is a family/kid friendly club. The facility is amazing! Probably the nicest on the east coast. read more

This club has really gone down the past 3 years due to poor management. The place is not as clean as it could be.My one big complaint is that the steam room has been broken for MONTHS,yes months!! I have been asking them to fix it since August and as of last night it still does not work. I have filled out at least 5 complaint forms. A steam room should be around 118 degrees and obviously have steam in it.Theirs is 80 degrees on a good day. I have complained to numerous people at the front desk and it is just one excuse after another .If you charge $90.00 a month (double other gyms) fix your amenities and everything should stay on to 11pm when they close for the people that go the last hour they are open.There are rumors of them closing and going out of business and they are running the place into the ground.They just sent out information to their members to refer people to the club.Really? What should i show them first: The womens filthy showers,the broken cold plunge pool,the broken steam room, or the broken sauna? they should be embarrassed to keep a place in this condition. I am only going for the convienence. Oh and one final note,the only reason they got voted top gym in Philadelphia magazine is because they forced all of their employees to log onto their computers twice a day every day they worked to vote for themselves.I have a couple friends that swim and they tell me the pool has grime on the edges.No wonder they are losing members. Do not join unless they change management!!!!!!!!!!!1 read more