Your company completed repair work on my air conditioning unit at 809 Cherry Lane, Laurel, MS…read more39440. The repair was a success but the company has not responded to resolve a billing invoice problem. After leaving 6 unanswered voice mails with you, I still have an unresolved issue which has yet to be acknowledged or addressed by your company to date. I have insurance through Choice Home Warranty. They contracted you to do the repair work. I paid you the service fee of $65.00, and at the technician's insistence the deposit payment of $1,500. After he completed the work I paid him the balance of $1,936. So when he left, your company has been paid in full for the entire repair. The insurance company also paid you the deposit fee of $1,500, so you were paid twice for the deposit. The insurance company insists that you owe me the deposit of $1,500, not them.Your company has been paid approximately $5,500 for the $3,936 invoice. Please respond to me either by phone: mobile 601-577-1918, or by email drelindstrom@gmail.com so this issue can be resolved. Thank you so much. Eric E. Lindstrom, 809 Cherry Lane, Laurel, MS

From the owner: Don't wait until the sun starts blazing or the weather drops to freezing temperatures to call for…read moreHVAC assistance. Let S & D Pro Heat & Air Co keep your home or business at the temperatures you find most comfortable. We are the experts that reduce the risk of future costs and help you avoid breakdowns when you need your AC or heater most. Our services include heating repairs, AC repairs, and resolving ventilation issues. Other specialties include: Duct Repairs Bay Springs, MS 39422 Furnace Repairs Bay Springs, MS 39422 Furnace Install Bay Springs, MS 39422 Heat Pump Repairs Bay Springs, MS 39422 We guarantee our customers quality service in a timely fashion. Other services that we provide include heating installation, AC install, and mini splits. Give us a call today!

This was my first time using Environment Masters. From the first time the tech arrived to do…read moreroutine maintenance to them coming to clean my system, all staff were very professional. Every employee I spoke with from the technicians to the office staff have been very nice. I look forward to working with this company. Up front pricing and they explain everything in detail!

I had my circuit broke since last week and I've got no idea where to seek help. So I browse and…read morefound Environment Masters on Yelp. Called them and they said they will assessed the situation first and found out that we need to change the circuit. So I requested for a circuit change. They finish the job efficiently and the pricing was worth it. Thanks a lot.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

Modern Air is the best in the business. As hokey as this sounds, the really do treat you like…read moreyou're family. Everyone I had dealings with was just as friendly as the other ones! I do not hesitate to recommend them for your HVAC needs.

From the owner: Experts in Application & Service of Comfort Systems…read more At Modern Air, we understand the stress that a problematic heating or cooling system can induce. When you call on our team of service technicians to repair, install or maintain your HVAC system, rest assured we'll seek the best solutions or options for you. We never prey upon our customers in their time of need. You can trust us with your comfort.

I called Bufkin Mechanical this morning about the A/C not cooling. Ronnie Bufkin came out and did a…read morediagnostic check on the A/ C. Not good news, I need a new A/ C. But , what the heck, I made a Life Long Friend. Ronnie has earned my business for any future issues with A/C , Plumbing or any other issue. Yay Ronnie, keep up the good work. You Rock.......

The gentleman who came diagnosed and fixed our problems quickly. He communicated well what was…read morewrong. Quick response.

Our furnace went out in the dead of winter in January. We were required to use Climate King by our…read morehome warranty. Once the order was in the work was done quickly. Unfortunately, the installers left us with a gas leak that ran our monthly bill up to $300 for January. We didn't find out about the leak until two weeks later when questioning the bill and the gas company showed up to assess. After CK fixed the leak, we tried to get CK to reimburse us for the high bill and they ghosted us. Pretty poor customer service to ignore us.

First, this review has a lot more to do with American Home Sheild but there is feedback also about…read moreClimate King's handling of our situation . I felt compelled to write this review to help others. No system or company is perfect. Professionals make mistakes. Now, Im the caregiver for my 87 year old dad who has dementia. I take turns with my sister staying at his home for a week at a time. He lives in a rural area and my sister and I both work full time and use caregivers during the day. My dad's AC went out two weeks ago. He has a very old Carrier system. I called American Home Shield which he's had a policy for 2 years. I paid the $125 service fee plus of course the monthly amount. They identified Climate King. I called and they schedujed me for a week out. I asked if they had anything sooner due my father's condition. Moreover, the caregivers would be uncomfortable. Mine you, there were heat advisories. So, we braved it out and Climate King sent Justin Wilson. I was at work and asked him to call me upon arrival. Hecdid and said the system was operating as it should and he checked everything including the fan, motor, compressor, fuse box, etc. He assured me everything was ok. I told him the system was inconsistent in that it would get very cold and then not cool after a day. He said it must be the thermostat so he put in a new one. I told him my dad's 97 year old sister was going to be coming in from Memphis and that I needed to be sure it would be cool. He said it would. I said if not, can I call you. He said I'd have to call American Home Sheid to get a recall. That night when I arrived home, it was 91 degrees in the house. I called American Home Shield and they issued a recall to Clumate King. Climate King said they could not come until the fliwing week because they were only in the area once a week. I explained to the young lady that I could not wait that long. I called American Home Shield back to ask if I could use a vendor that I know could come. They said I had to wait 4 hours and if they could find someone, I would have to get pre authorizaction to use a vendor not in their list. They found someone who could come in 48 hours. Still unacceptable. I ended up calling Russell Refigeration in Clinton. They sent someone out same day and the tech found the problem immediately. The motor in the fan was weak and the unit was very hot. He said we didn't need a new thermostat. We needed a motor for the fan. Due to my fathers situation and we had already spent $125 they only charged me for labor and parts. Not a service fee. I'm sitting in a 72 degree cool home. I'm canceling American Home Shield. I'm disappointed in Climate King. Justin was professional and thorough. He missed the fan issue and since the AC still didn't work, I thought they should have worked something out to come back sooner. I understand why some reputable companies do not sign on with American Home Shield. Russell is now our choice. We worked out a maintenance plan with them and considering upgrading our system. They are giving us an estimate. The tech they sent was very knowledge and experienced. He knew what was going on right away and didn't leave until he felt the air cooling after instling the motor. Lessons learned- read reviews on the home warranty company and the vendor. They both had very negative reviews. I missed that you can't select your own vendor but I see why. I actually have Climate King a good review roght after Justin left and I received the link fthe review. Lesson learned again-- wait until it works and if they are willing to come back sooner and make it right. We are in MS in the worst heat. Where is the compassion and empathy for our elderly. I was willing to spend more money out of my pocket to take care of my dad and his caregivers. Thanks to Russell Refrigeration in Clinton I could. You can't beat hometown local service where they card and make you a priority. I hope this review can help others.

Membership and Ironclad Guarantee is a joke. I was a SHIELD…read moremember and they did the repair first only then had me sign a tablet with the estimate and another for the payment. I would not have had the repair done had I known the member price first. I got no bonus services as advertised. Even after a year and after I had canceled my membership, they still bill my credit card the membership fee. STAY AWAY!

Charged $497 plus diagnostic fee to replace disconnect box that can be purchased anywhere for $25…read more Will never use Dent again. They also did terrible install of new unit 7 years ago, including putting hole through my kitchen ceiling.

Finally, dryer heating. Back to the days of an empty hamper! woop woop. very responsive team…read more knowledgable, good communication and great customer service. thank you! Elizabeth

Bryan came out and replaced a part in my dryer. He also diagnosed my washer problem. He was very…read morefriendly and professional. I'm very pleased with Brown Appliance Guys. Would highly recommend their services!

Great business! They always text a picture of your technician and let you know they are on the way…read more Ashley and everyone else have been so sweet! We are part of their maintenance plan. They let us know about future possible repairs in plenty of time.

Air Max has been most reliable, dependable and a fair company to do business with. They follow up…read morewith maintenance on equipment installed. Their impeccable customers service and how they stand behind their excellent quality of work will have me doing business again with them in the future when my HVAC needs arise.