Springfield Clinic

3.5 (2 reviews)

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Diana N.

6 years ago

Very impressed with Dr. Benjamin Stevens, his nurse, and physician assistant in orthopedics. We only waited 5 minutes before being called back to a room. Everyone was prepared, quick and informative about my husband's condition. All of our questions were answered about his upcoming surgery. We were totally impressed when all the surgery paperwork for STD was filled out within 2 days for my husbands place of employment. Wow !!!! read more

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Truth S.

3 years ago

Urgent care nurses in particular "Mary " at the 6th street location was very rude. She is definitely in the wrong profession. Dr. Abraham was ok he did not manage his time appropriately. I was left waiting for over 45 minutes and no one checked on me and when I popped out the room to inquire. Meany nurse Mary had a ready made excuse as to why which had nothing to do with me. They could have informed me by just checking in. My visit helps pay both the doctor and nurses salaries. They should be a little kinder and more human. I wish there were better options in my city as I would definitely not go to Springfield Clinic but when you live in a small town you don't have very many choices and you have to deal with the community that also works there. Mary needs to take a class or two in customer service, patient care and being a better human. I made a complaint to quality assurance but who knows if that will go anywhere. read more

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More info about Springfield Clinic

614 N 6th St
Springfield, IL 62702
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(217) 522-4300
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Yes, Springfield Clinic has free WiFi.

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Springfield Clinic

2.1

(55 reviews)

1.2 mi

I am quite pleased with the Doctors and staff at SC. I do wish there was a more receptive attitude…read morefor medical marijuana. I am 75 years old and not looking for any mind altering experience, but I do qualify as I have RA, and a number of other painful nerve and spinal problems. Pain medication in pill form make me sick to my stomach and I desperately need an alternative. Any rule has exceptions ( Doctors are told not to sign forms qualifying patients conditions for these products) but so far I haven't made the grade. My requests have brought a resounding "NO"! Please consider patients on a more case to case basis. The need is stronger than SC's resolve to keep it out of my reach. Janet A Edwards

As a disabled veteran, I sought care at Springfield Clinic Urgent Care because the VA could not…read moreprovide an appointment soon enough. The check-in process was excellent--I was registered and placed in an exam room before I could even finish my paperwork. I first explained my symptoms, injuries, and what caused them to the physician assistant. A few minutes later, Dr. Campbell entered and asked me to repeat everything I had just explained. After listening to my account, I was stunned when Dr. Campbell told me she would not document how or where my injuries occurred in my medical record. I repeated her statement back to make sure I understood correctly, genuinely surprised by what I was hearing. When I asked if she considered my explanation to be hearsay, she answered, "Yes." I was taken aback. Before leaving, I asked one final question: "Do you think I'm lying to you?" She did not respond, which only added to my disbelief. For context, I had recently been arrested following a minor physical altercation, and I believe my injuries occurred while I was in the custody of Springfield law enforcement and the Sangamon County Sheriff's Office. Regardless of the circumstances, I expected my physician to accurately document the history I provided, even if it was clearly identified as my reported account. Instead, I left shocked that such a critical part of my medical history was dismissed outright rather than recorded. While the staff was prompt and courteous at first, my interaction with Dr. Campbell left me with the firm belief that Springfield Clinic Urgent Care medical professionals do not care about disabled veterans. They also banned me from ever returning because I asked to speak to someone about Dr Campbell's overt disrespect while saying I've never experienced such disrespect like that as a military veteran.

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Springfield Clinic Main Campus East

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John K. Lee, MD

5.0

(1 review)

3.2 mi

Best Doctor in the State of Illinois. I wish he was my doctor years ago, my health would be in…read morebetter shape. I trust him to help me heal quickly. Ann Dutton

From the owner: Dr. John K. Lee completed his undergraduate degree at Loyola University Chicago. He received his…read moremedical degree from Ross University and completed his residency in family medicine at Southern Illinois University School of Medicine. Dr. Lee is board certified in family medicine by the American Board of Family Medicine.

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Loret De Mola J MD

1.0

(2 reviews)

0.6 mi

If I could give no stars, I would. This place has the rudest and most unorganized reception I've…read moreever encountered. We had to fill out paper work three times because they kept losing it. The wait times were about an hour every time. The sonography girl was rude every time I went in for my check. Let's talk about the doctor...the guy thinks he's God in a white coat. Horrible, horrible bedside manner!!! Considering what these women are going through, you'd think he'd be a little more empathetic. I'm in good health and have a child so I told him that I never thought this would happen to me and he said, "it is what it is." I finally got fed up after they said they prescribed me medication and the nurse apparently didn't get approval from the doctor. So they accused ME of somehow knowing a nurse or doctor and ordering it for myself, lol!!! I mean seriously, are you kidding??!! All of this in front of my husband, who also has no idea what is going on. The entire 6 months I let this clinic treat me was the worst experience I have ever had with a medical "professional". After being accused of sabotaging their computer system, I left and went out of town about an hour away for my ivf procedure. The doctor was kind, personable and experienced. I am so glad Dr DeMola had nothing to do with the birth of my beautiful baby.

ZERO STARS! Horrible doesn't even begin to explain this office! Don't even boterh if you have a BMI…read moreover 30, they will tell you to have gastric bypass and come back! This dr. is the worst in our whole town. I am very involved in the infertility community and have tons of friends who have experienced the same horrible treatment at his office. I have personally heard dozens of complaints about Dr. Loret De Mola! Even my other doctors agree and tell their patients to not go there including my very respected ob/gyn who sends all of her patients to Peoria or St. Louis. I let this man and his office scar me from my traumatic experience enough that it postponed us seeking further treatment for over a year. That is valuable time! I am so angry about that because there are amazing doctors out there that will treat you with respect and truly want to help! He is not it! I hate that he has a monopoly on our area! We need more options than this POS! He is really harming people and I don't even want to know how many have just stopped trying after seeing him. So sad!

Nicole A. Florence, MD

1.0

(2 reviews)

3.9 mi

Ican't even rate this Dr. and Staff. For several months I have had an appointment. As we spend…read moresometime away from Springfield she informed me by not even her staff but an associale at Springfield Clinic that she has cancelled my appointment and won't take me as a patient. She wouldn't fill the scripts I need or see me just one time to get me through till I can find another Dr. All this because I spend time away fro Springfield. How about snowbirds that spend 6 months in Fl. She won't take them on? How cruel is that. Makes me wonder what her bedside manner is like. Not good I am sure. I called their office 2 weeks ago and told them that I had an appointment in Aug and could they fill my scripts for a month till I got in to see the Dr. It took 2 weeks to get back to me and let me know!!!! I called daily to see what was going on. They were always to busy to talk and apparently to call back until today. Then they had a secretary call. I hope her practice flops. or she gets taken down with Obamacare!!!!! She needs failure. looks like a couple more feel the same. what does that say!!!!?

She was my doctor since 2001. She rarely sees me and didn't have the time to see me every time I…read moremade an appointment to see her about my health issues. The telephone operator was very rude, curt and didn't want to take time listening me. So I quit calling that clinic and switched to a wonderful caring doctor and the staff are great!!! I'm so grateful for my new doctor taking her time taking care of me each time I called. She and her staff needs to get out of Springfield, Illlinois practice.

Capati Dental

4.8

(16 reviews)

1.3 mi

Yelp came through again!!!…read more Things don't always go as planned while in vacation. Last night while in Lexington, Kentucky at 11:30 pm my boyfriend's crown popped out. I yelped "emergency dental" and saw the post from a patient who had an emergency and was also on vacation. So, while on the road heading to Springfield, at 7:40 this morning we called Dr. Capati's after hours number and told him what happened. He said to call his staff at 8:00 and we did; they were able to squeeze in Stephen at 2:50 pm. The staff texted him a link for dental information (ie name, address, issues, etc) and by the time we arrived, everything was taken care of. He was done within 45 minutes and he said the tooth feels great. He's extremely happy and gives high praise to the staff and doctor.

Be careful if you are a new patient! They do not do annual cleaning for the patient, instead they…read moredo first time visit cleaning which your insurance usually will not cover it 100%. I have made the call to do annual cleaning but it ended up be another "advanced" cleaning, named as: first time visit cleaning. This cleaning might be needed if you have not do your dental appt for more than 5-10 years, but for most ppl with insurance covered, we do cleaning annually, this advanced check make no sense, especially the dental trying to play the game to not mentioning specifically that they are doing a cleaning that will not be covered by insurance completely. So remember to ask clearly before they give you anything to sign!

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Parking is in the back

Entrance, open 8:00-4:00 Monday- Thursday

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Ruggless Dental: Shane Ruggless, DMD

4.8

(5 reviews)

3.3 mi

Fantastic. Root canal within a couple of days. Caring team. Understands how it feels to be in pain.read more

Quick, yet still thorough- something not many orthodontists master well!…read more Not only is Dr. Ruggless great, skill wise, but he is also personable- alongside his awesome staff. I have had only a few very bad dental experiences in my life, but those few experiences can still instill fear into me, even now as an adult! It's a breath of fresh air to be able to come into the office, and actually feel relaxed and comfortable here at Ruggless Dental, despite my past "scares". The staff, literally all of them, are so sweet and amazing- and extremely quick to comfort if you feel uneasy! Not once are you ever confused about finances or billing here, either. The staff are great at expressing those throughout the care options given, which takes away about 50% of the stress, I would say! LONG REVIEW SHORT: I would, and do, 100% recommend Ruggless Dental! The entire atmosphere, alone, is welcoming and comforting- it really is the best dental experience of my life- and I am *terrified* of the dentist

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James H. McDermott, DDS, Family Dentistry

4.6

(5 reviews)

1.1 mi

This office is outstanding! I had a bad toothache a few weeks before I was traveling through…read moreSpringfield and my insurance recommended this office. Easy to get an appointment and filled in all my paperwork online. The day of my appointment I was seen on time (when does that ever happen). Turned out I was grinding my teeth so they offered to order me grinding guards and, since I dont live around here, send them to me! What customer service! If I lived here I would definatley be a long term patient!

I've started seeing Dr James McDermott's dad when I was just a girl. When Dr Tom retired and Dr Jim…read moretook over, I received the same great care. Recently I had a bad tooth over a holiday weekend. Dr Jim went above and beyond to get me in to see an root canal guy. He even met me in his office on a Saturday! I highly recommend Dr Jim and his entire staff.

Sarah A Jacobs, DDS

4.2

(6 reviews)

3.9 mi

I really like Sarah Jacobs. She's got such a down to Earth bedside manner. Her staff is kind and…read morefriendly too.

Dr. Jacobs and her staff are thorough, skilled, and kind. Excellent teeth cleaning. They collected…read moreall my records from previous dentists before I arrived, and they had already called my insurance company and figured out payment for every charge. Dr. Jacobs is particularly excellent with children. I was told by several people that she is the the best dentist in Springfield to see young pediatric patients. She deftly examined my 2-year-old and applied a fluoride treatment in the waiting room when he was too afraid to go into the examination room.

Raj Dhamrait, DDS

3.5

(4 reviews)

1.3 mi

I got braces recently and I've been having problems with them I live an hour and a half away and my…read morewire is poking the crap out of me I called and they said they can't get me in and my appt is almost a month away! I feel like if you have an emergency with braces you should be able to get in :( I feel like my teeth are going to move back to its original place since my wire is broke ..

I have to respond after I saw a negative review. Dr. Raj treated myself and my FOUR children for…read moremany years. He was the BEST. He assisted with multiple emergency and last minute appointments. Additionally, after realizing my children's insurance had been cancelled, he provided free cleanings and check ups. I had a large outstanding balance for several years, (due to insurance being cancelled without my knowledge), never once did he even mention it. My kids loved him. We had to transfer because new insurance limitations but if I could, I would switch back in a heartbeat!

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