We went to purchase a car, arrived at Schumacher Volkswagen the people were very nice. They showed…read moreus a car we would qualify for and all the good things that go along with that. We leased a vehicle and we bought a service plan that was supposed to come include everything from bumper to bumper even wiper blades is the way that the dealer and the finance man said it to us. It could not have been more False as when we took the car in for the first oil change we had no problem. But when we took it for the second oil change they said no your oil change is not due for another year they do not sell you a plan that works on mileage they say your plan works on days! The most ridiculous thing I've ever seen in my life and then when I go to use it for anything other than oil changes they say no is all you got was oil changes. So be very very careful if you go to Schumacher auto to buy anything as they live through their teeth. They have no problem lying to sell a car this is not a good company this is a horrible company. On the second oil change I paid for the oil change and a tire rotation and when I get home I realize they didn't rotate the tires. So do I really know if they change the oil???

Beware! This dealer sold me a complete lemon. I bought a 2017 Volvo that was burning oil. I found…read moreout the next day when I had to add a quart, and then another the next day. I took it to two mechanics, both said the only solution is a new engine and that I got shafted. I called the dealer and he said felt terrible about it, that he would take care of it. He offered to sell me another car. It was cheaper for me to get a new engine ($9K). He refused to help me pay for the repair. I had a local mechanic run diagnostics on this car before I bought it. Clearly the engine error codes were cleared and the oil was topped up. He knowingly sold be a lemon and refused to take any responsibility for it. Florida has no "lemon" laws, so beware!

I just purchased a used 2013 VW Passat DTI SE for my son who is a new driver and wanted a safe…read moreand reliable car for him . I actually had a very pleasant experience with the owner Mihai who is very understanding and accommodating. He even followed thru after the purchase of the car with small details to be fixed . I would definitely recommend his services , you will not be disappointed at all !

I have been coming here to get my SUV serviced for an oil change and tire rotations for a while…read morenow. The customer service is solid and I have spent time waiting in the lobby as well as upstairs while the vehicle was being serviced. I don't have a set advisor to go to since all of them have been positive. I'm not much of a fan of doing other services since the dealership always charge more. I make a note of what is recommended to get done and have it done at a cheaper auto service location.

I had a very disappointing experience at this Toyota dealership and wanted to share it so others…read morecan be aware!! They ran our credit then incremented the price of the vehicle by 10k! While waiting at the dealership, the salesperson Francisco allowed us to look through their in-stock used vehicle inventory on his computer. We found a 2024 Toyota RAV4 with around 41,000 miles listed at approximately $17,000. We specifically asked multiple times about that vehicle because the price seemed unusually good, and the salesperson went back and forth speaking with managers before finally telling us they would show us the car. We were told it had just arrived and had not fully gone through the system yet, but that it was available to view. We viewer the vehicle, loved it, and returned to begin the purchasing process. The dealership started paperwork and even RAN OUR CREDIT for financing. Only after our credit had already been pulled did a manager come over and tell us the vehicle had supposedly been "mislabeled" and was actually meant to be priced at around $27,000, not $17,000. At that point, instead of taking accountability for the situation, we were immediately redirected toward more expensive vehicles, including brand new cars and lease options. I understand mistakes can happen, but allowing customers to test drive a vehicle, begin paperwork, and authorize a credit inquiry before suddenly changing the price by $10,000 felt extremely misleading and unprofessional. The entire experience wasted our time, affected our credit, and left us feeling pressured into spending far more than we originally agreed to. Now when we go to purchase another car we will have negative financial consequences by this credit hit. I would not recommend this dealership super unprofessional and unethical.

***Long Post Alert***…read more The car buying process has NEVER been this easy! I had to call my sales associate back to make sure we didn't forget to do something So after the PB Mitsubishi debacle, I was reminded that I know someone who works at CarMax in VA. So I went on their website and got prequalified. I found the vehicle I wanted in Orlando and then reached out to my guy to see what the next step was. This was on a Friday afternoon. My guy was off that day but jumped right in to assist me. He advised me to schedule a test drive so that the car would be reserved. He looked at what I had submitted and gave me an idea of what my payments would look like and what bank I would get the loan from. He said on Monday he would call me and we would get the process done. Over the weekend, I browsed through their inventory and found another one that I may be interested in that was in NC. Fast forward to Monday (3/17/2015), I spoke to my guy told him that I found a newer model of the vehicle I originally picked out that I wanted. Provided him with the stock number and he advised me to cancel my appointment with the one in Orlando and pay the shipping fee to have the one I wanted shipped to my nearest store. Then he submitted everything to the bank. He then told me that his goal is to make sure when I get to the dealership, I won't need to do much. The ETA for was between 3/22 and 3/27. I was notified every step of the way with the shipping of the vehicle. It arrived at the Royal Palm store on the morning of 3/22. All of my paperwork was submitted on that day and reps from the store made contact with me multiple times throughout the day. By 6:30 that evening, I was at CarMax speaking with Amanda and Brogan (I think that was his name). They were perfect and had me out of there within one hour of my arrival with my keys in my hand!!!!!! I would recommend CarMax to anyone! The customer service was above and beyond from start to finish! In addition, I called a few days later asking for new windshield wipers and they told me to come one over and they would take care of it. They did, with no hassle!

Can't say enough good things about this CarMax. The sales team, the service team, absolutely…read moreamazing. Communication was great while I waited for the car. The day I picked up, everything went smoothly. After dealing with alot of other typical dealer games, they restored my faith in how buying a car should be. They went above and beyond to ensure I was happy - finding a missing gas cap I didn't even see. No sales games, no nonsense. Nothing but good things to say about these folks. I will bring my car back to them for services - worth the trip.

We highly recommend Eric Jorn as your go to sales rep at Al Packer Ford. While searching for a…read morevehicle for our family we decided to stop into the dealership and Eric was first to greet us. Firstly, let me state that Eric gave or showed us any pressure. He was extremely knowledgeable and gave his honest truth about what we should be looking for. Let me also say that all the cars at the dealership, especially the one we looked at is extremely clean. Even the used cars looked brand new. After letting us test drive and go over all the details, he let us go home and think about it. We told him the range we were looking at and him and his team did magic. It met us where we felt comfortable. We came back a couple days later, and finalize the deal We were in and out within an hour and I couldn't express how smooth this process went. I highly recommend Eric. I highly recommend Al Packer. We felt no pressure, no hassle and no stress. PS it's always nice when a sales person truly knows cars and his knowledgeable about what he sells. Five stars to Eric.

Brought my car in because it was turning off on idle. Even though I could demonstrate the issue in…read morefront of them, they said that unless there is a check engine light they can't help me. So basically you guys can't do anything unless a computer tells you to, huh? Bunch of lazy asses. Will never come here again.

If you're looking for a car, go see Austin Heenahan at AutoNation Chevrolet Greenacres. Seriously…read more He went above and beyond from start to finish and made what is usually a stressful process feel smooth and straightforward. Austin was responsive, patient, and genuinely committed to helping me get exactly what I was looking for. He didn't play games, didn't apply pressure, and followed through on everything he said he would. That kind of experience is rare at a dealership. Huge thanks as well to Edward in finance for making that side of things quick and painless, and to Dana Moore, the sales manager, for helping bring the deal together behind the scenes. If you want a dealership experience that actually feels honest and easy, ask for Austin. You won't regret it.

Austin Sales rep was amazing really personal experience and went above and beyond to help fit my…read moreneeds if you need help he's your guy. Very friendly helpful and engaging polite and respectful. Thanks Austin-----------April

I would totally recommend this Enterprise Car Sales location…read more My experience here was very pleasant. Kevin and Keenan took great care of us.

Just bought a 2024 Toyota Corolla from Mark and Geoff. The entire process was effortless. The…read moreprocess was fast, efficent and extremely professional. Everything was explained and they along with the entire team made purchasing a car stress-free. The customer service was excellent and I was assured that I could call if I had any questions. I will recommend Enterprise Car Sales to my friends.

Compre mi primer carro aquí. El servicio fue excelente y rápido. Los mejores de West Palm Beach en…read moreprecios y calidad.

From the owner: We offer a wide variety of used cars.read more