Is it a gorgeous venue? Yes. Is it conveniently located? Absolutely. But, at least for us, it has been a constant source of stress and frustration to do business with them. Their policies regarding food and drink are absurdly strict. For starters, you get lured in by the seeming affordability of the place, but don't let that fool you into signing a contract and paying a non-refundable deposit. First, they will force you to use one of their approved caterers, and let me tell you, they are not known for being affordable! Once the initial shock of paying over $10,000 for food settles down, you will be hit by the extravagant pricing for beverages--around $7 per person if all you're doing is sodas, tea, and coffee.
So then you think, we could just bring coolers with soft drinks ourselves. Think again. You are not allowed to bring even a bottle of water into that place. All beverages, whether they're soft drinks or alcohol, have to be provided by them--they won't even let caterers do it (we wanted to have a traditional Mexican warm beverage for the end of the reception, done by our caterer, and they shot us down immediately). They refuse to do just a cocktail hour for us because it's not enough profit for them, and their basic, most affordable alcohol package is cash bar (guests pay for their own drinks), for which the couple has to pay a minimum of $400 for bartender service, and then the requirement is for every guest to spend at least $25 in alcohol consumption, or else the couple has to pay the difference at the end of the night. Either way you look at it, an insane rip off.
But the thing that was finally the last straw for us was the realization that the "you have the venue for 12 hours" is kind of false advertising, because we were trying to have it from 11am to 11pm, but come to find out they cut off ALL beverages (and I mean ALL) by 10pm. Who wants to keep a party going without even water being available? Our only solution was going to be to cut the party at 10pm, which is weirdly early, in my opinion.
Mind you, the only detail of which we were aware when we signed the contract was having to use one of their caterers. They weren't transparent about the other stuff from the get go. Of course, when we signed, we were told that a wedding of around $25k was "totally doable." At our last budget check in, we were at $35k, with just a cash bar and a main dish consisting of ground beef (no budget for lobster here!). One of us just got laid off, so we explained the situation to them and of course were told that our deposit is non-refundable. We are walking away, with $3,000 less in our budget, because of how impossible Springdale Station has made it for us to plan a reasonably priced wedding that actually feels like it's uniquely ours. Meanwhile, they get to keep our money and rent out the venue to someone else the same day.
Buyers beware. read more