Professional and amazing service! I always call and get an appointment when I want it, never an…read moreissue meeting my schedule. Once in, relaxing music and attention to detail when it comes to problem areas like my back. Never a rushed feeling or that I am just a number. Overall, every facet from reservation to checkout is a smooth process. For a great massage at a reasonable price, Lam Lua is the place to go.

I scheduled an appointment specifically with a certain therapist and was told she would not be…read moreworking that day. However, when I arrived, she was clearly present in the building. While receiving my massage from someone else, I overheard other customers expressing the same concern--they had also been told someone wasn't available, yet that therapist was there. Several of them were upset and chose to leave. Being told someone is unavailable when they are visibly on-site is confusing and frustrating, and it raises concerns about how appointments are being handled.

My mom said that this was the best reflexology she had ever had, and now I can't wait to book an…read moreappointment for myself :-) she went back for a facial a week later and loved it!. I will report back and update my review once I go for myself. My family are all kind of reflexology snobs, so this is not the first reflexologist my mother has seen-just to put things in perspective. It was under $60 for an hour, and that's pretty average. It's nice to have services like this in O'Fallon where you don't have to drive downtown.

I received massage and reflexology from Rodney several weeks ago. Not only did he address the…read moreissues I was having with my shoulder but made me feel amazing with his unique techniques on my feet! The room was calm and inviting and I didn't want to get off the table! Will definitely go back for more of his foot reflexology.

Jen is the best thing that has happened to me and my aching neck. The relief I feel now after my 90…read moreminute session today is nothing short of miraculous. I really can't thank you enough for your most excellent care of me!

Body Focus is about as good as it gets. Owner Jennifer Oplt was very knowledgeable, professional…read moreand courteous. The interior design and atmosphere is incredibly comfortable. Lastly, their prices are very good for the service provided. Def going back.

Ok I called this place at 720 to see if they could get me in after a long day of travel. They said…read moreyes and to come on over. When I got there I was asked what would I like. I asked if I could do 90 min, she said yes. Then I asked for hot stone. Yes. They showed me to room. I like a deep tissue massage normally. But thought I wanted more pampering (that's why I chose hot stone ) the therapist came in asked what kind of pressure I wanted. I said medium. She went pretty deep. I was ok since that is what I normally get. My down side was the hot stone. I don't think she even used them for 5 min. She spent more time massaging my feet ( not a bad thing, but when you pay extra for hot stone, you kinda expect hot stones) Overall I will go back if I'm in the area again. But won't pay for the hot stone again and just get a massage.

First time getting a massage here today and it was great ! I wanted deep tissue and Swedish at the…read moresame time I only need deep in specific areas so it was great she really worked the knots out . At check out there was a lil discrepancy because she didn't speak English and I was letting her know that I wanted to get the 10 dollars off that was offered for this month but I was charged 103 and was going to tip but I think she was trying to say the tip was already included . Not fully sure but it was a great massage .

Went there for a massage and it was amazing! Thank you for the hospitality and wonderful service!read more

It was a wonderful experience! My massage was perfect! I've…read morehad massages all over the world but this is one of the best!

I've been to many places to get massages but "Just relax spa" has to be one of the hands down best…read moreplaces I've been. The services was out standing and the area was clean and quite. I plan to return many more times. Thank you to the owner Ms.Sanders for her magic touch and great service.

Minus -* actually, Groupon buyer beware! I Would advise to stay away from this "company". I use…read morethe term "company" loosely because it is one woman with no staff. I called nearly a month ago to get an appointment and received a voicemail saying appointments needed to be set up online at just relax.biz. (Groupon told me this is not correct she must make appointments how she agreed to it on their website which was by phone) I went to the website and it showed she was booked through May2018, This was in early November. (I knew this could not possibly be true) I called the company back and this time waited for the beep and left a message stating the above. I got a call back the next day saying that they only book 1 month in advance and November was already filled. She advised me to call back on 30 November and December would become available. (she said if I did not call on 30 November that I probably would not be able to get in in the month of December, so I put a reminder in my phone) I told her that My Groupon expires December 14 She stated if I did not get an appointment before the 14th I would have to pay full price would be required to pay the difference between the Groupon price I already paid and the regular price. My reminder came up today and I went to the website where I was able to select a massage time, however it would not allow me to complete the transaction after I entered my personal information. I got completely out and tried it again without success. At 9 AM I called the business and left a message. At 10:15 AM I called back and left another message. Shortly after that the owner/manager/receptionist/massage therapist Lola,(I only know this because the website said that to my massage would be with) called me and said the problem must be on my end. I told her I went out to the website several times and even had an appointment time but the site would not confirm. She suggested I find another computer to try it on and resubmit it again. She told me I needed to do it quickly as the slots were filling up. I advised her I did not have access to another computer and my mobile device is working just fine. I asked if she could please just booked the two massages that I had paid for. She refused. When I asked for her name she would not respond, there was just silence on the other end. At one point in the conversation she told me she had to do a massage soon so she had to go. I asked her if she was the manager; she said she was the manager/receptionist/massage therapist. I asked her, does that mean you are the ONLY employee and she said yes. I Pressed her to find a resolution for this issue and she said she did not know what to tell me. There was silence on the phone for about 30 seconds and I asked her again if she was there and what solution she could provide? She said she had no solution. Really???? You own the place and you can't make a simple appointment???? I was on the phone with her for 7 minutes answering questions about how I entered the information online etc. She could have book an appointment for myself and my husband in two minutes but instead was obstinate and unyielding in her conviction that the problem was mine, not hers! I finally told her I guess I was going to have to contact Groupon and get a refund? She said yes, I think so! Since this whole bad business deal ended up taking up so much of my time and energy I just decided to spend a little bit more time and energy letting you know what you might expect!!!

I am never going anywhere but here again. I've found my spot! I get a massage about once every 6…read moreweeks, and I've been trying different places, but somehow never stumbled across this one despite it being about 2 miles from home. I sent a message on a Saturday morning, and Michelle was able to get me in with Sarah that evening. The decor of the office was SO nice and homey; instantly calming. Sarah was really nice and we had a great chat. Her massage was also great! Very relaxing, which is just what I needed. Thanks!!!

My husband and I did a couple massage today as a last way to pamper ourselves and gave some down…read moretime together before baby boy arrives. I'm 36w pregnant and the prenatal massage was phenomenal. I want to try and make this something my husband and I do together every 2-3 months. The staff are super friendly and will help you work out all of your problem areas. My hips feel so much better after that. I had Shary, and she was amazing! Highly recommend this place, as it is clean and professional also.

Summer is the best! She is professional, very talented and so warm and welcoming! She gives me just…read morewhat I need as I deal with neck and shoulder issues! She is not only is my massage guru but has become a wonderful friend! I feel like a new human after our session! She is AMAZING! Love you Summer!

Just had awesome massage. Summer is the best ,very kind and caring.She knows what she's doing.Shes…read morebeautiful person. Go see her u won't be disappointed. Just Dave

I've had plenty of massages here and my only complaint is if you're scheduled for 60 min you'll…read moreprobably only get 40-45 minutes of message. It never takes me long to dress and undress but they still manage to cut the time short. The staff is friendly and the building is clean and relaxing

If I could leave a 1 star review I would. Very disappointed in my service today. I purchased a…read moreMother's Day promo gift card for $99 for a 90 min massage. I called a few weeks ago to schedule my appointment where they booked it for me. At that time, I provided my gift card info to them for booking purposes. After a lackluster massage I realize it was only 50 min and was a bit confused. I was then told at the front desk that the 60 min massage service is what was booked and that I'd need to pay out of pocket because the gift card needs to be used for the exact service rendered. Now why in the world would I pay for a 90 min massage gift card then only book a 60 min massage? Secondly, the appointment was booked over the phone by their staff who knew the gift card promo I was using. After further discussion at the front desk I was told they would "comp" the difference of the full price service today and "allow" me to use the gift card for the 60 min massage. I asked if I could have the 30 minutes added to my next appointment of which they refused. To try and have me pay MORE for a massage that was less than the package I paid for is crazy and terrible customer service. What a wonderful Mother's Day gift

Vibe is peaceful but I basically got a regular open hand rub down, I could've just paid my daughter…read moreto get the same result! Neck, shoulders & lower back felt more annoyed than relieved. There was only 1 person working and a super duper nice woman she was, so I felt bad to tell her she was doing a bad job because well she tried. Not sure if this place is certified or licensed because I couldn't find anything in the facility displaying credentials and being right off base it was convenient for us and we paid for 2 Full Body Massages not including the nice tip aka "generous tip"

Very poor product. Tried two locations at the time and both were not worth the price of the…read moreservice. I don't even believe they are certified to provide this service. I would not recommend this place to anyone that have real medical or health concerns to use this business based on the lack of care I received.