This review is specific to the co-working space. This space is not managed in a way that is suitable for people who have work that involves interaction with other people. Honestly, it is a pretty terrible place to work unless you have solo/quiet work that does not require reliable wifi, or you just need a place to park yourself between a fancy lunch / drinks/ dinner at the (very nice) restaurant. The scene and events are very fun, but when you actually need to work, this place is the worst.
I write this review as a warning to anyone looking for a co-working space where you actually need to work. There is definitely a place in the market for Spring, and it is with the casual socially oriented worker. They should stick with targeting that persona!
1. The wifi is not reliable. Sometimes it works fine, sometimes your audio drops in the middle of a zoom call.
2. There is a very large quiet room where people are "not allowed to take calls." People take calls all the time and the rule is enforced sporadically - so you never know if you take a call if it will be fine, or if this is the day/ moment where the staff will come and rudely interrupt your call to tell you to stop talking. People also have conversations with their colleagues, and that always seems to be fine.
2. There is a much smaller area where you are allowed to take calls. It is frequently too small for the number of people on calls so you are talking over each other and it becomes a competition of who can speak the loudest or try to find a chair furthest from the other people on calls.
3. You get a designated amount of time (I think most memberships include 1 hour) to book small conferences rooms ("cabinets") before they start charging you. That would be fine if it weren't for the fact that it is very difficult to find another place to take calls, therefore the 1 hour is insufficient.
4. There are free "phone booths" but the 2 in the quiet area do not have good wifi (even when it is working well overall) and the lighting in all of the phone booths is VERY dark - awkwardly so to be on a work call.
My suggestion would be to turn the quiet room into a room where calls are allowed and perhaps find a much smaller room for quiet work. Most people do talk in the quiet room and it creates a pretty unpleasant work environment to always risk "getting in trouble" with the staff.
5. There is technically no outside food allowed. This is enforced sporadically but it is pretty insane. You are just supposed to subsist on...coffee? They want you to eat exclusively from the restaurant, but again, that is not practical for someone who is actually working.
6. The hours - only 8-8 -- this is NYC. People work later than 8. In other coworking spaces, you get 24/7 access but the staff hours are limited.
I have worked in many co-working spaces that are much more conducive to working and would strongly suggest if you are looking for more than a social club, look to Convene, WeWork, Industrious, or the vast sublease market. read more