I hired this company for a deep clean hoping it would help me get my home back in order during an…read moreextremely difficult time in my life. Unfortunately, it turned into one of the worst service experiences I've ever had. During the cleaning, the crew broke my television and a utensil crock, yet the owner refused to take any responsibility for the damage. On top of that, the quality of the cleaning itself was careless and unprofessional. Wall pictures were left crooked, the attic light was left on, and the liner from my bath mat was thrown away without asking. The most alarming and unacceptable issue was that the crew left my front door wide open when they left the house. It remained open for hours until my daughter came home from work and discovered it. This is an extremely serious safety issue that never should have happened. When I contacted the owner to discuss these problems, instead of showing concern or attempting to resolve the situation, they were condescending and dismissive. There was no accountability for the broken items, the careless work, or the security risk created by leaving my home open. I had reached out for help during a very vulnerable time -- after multiple deaths in the family, losing our senior dogs, recovering from a chronic illness, and managing renovations on a second home while my primary home had been neglected. I trusted this company to help bring some relief during an already overwhelming period. Instead, the experience added more stress and frustration. If you are considering hiring this company, I strongly recommend thinking twice. Based on my experience, there was a complete lack of care, professionalism, and accountability.

Needed a one-time cleaning for a house I was renting. Work was done well, and as requested buy a…read moreconscientious crew. I even got a follow-up text message to confirm everything was done to my satisfaction. Yes, I would hire them again.

Paid $800 for a full deep clean before moving into a home we recently purchased. While the cleaning…read morediva was friendly, provided a free estimate and walk through, the results were awful. If you hire them, I'd recommend you be around while they clean to make sure they do a good job. Unfortunately I wasn't able to be there and I paid for it. Mirrors were left with toothpaste stains, cabinet knobs were sticky from previous owners still, showers still had hard water stains. When I sent pictures and asked for a partial refund or to come back, I was met with excuses and anger. By that time I did not feel comfortable to have them back in my home. Very disappointed. Don't let them trick you too. Distasteful comment by the owner below, however I am not surprised. I've posted pictures as proof of the poor job done by them. I will not allow someone who I paid a service for to blame me as the problem here. All of these pictures were sent to Jessica as well in October after the cleaning. I did not pay for a quick clean. I paid for a deep, move in clean for $800!! Does this look like I got what I paid for? I now use 5 Star Maids. Very affordable, pleasant and they get the job done RIGHT. Call Jason for your quote at: 7326721718

Cleaning anyone's home with a smelly , dirty mop from an office that they just cleaned is simply…read moredisgusting! Telling workers what to clean for $143 is just wrong! Save your money !

I'm amazed with the service! I contacted MISTA-SPOT to come to my home to consult for deep cleaning…read moreI was impressed with the response time and how quick he put me on their schedule, I was on a time crunch. The very next day the job was done and when say everything was SPOTLESS it was truly immaculate. I will use Mista- Spot services all the time they are pros, friendly mannered The best around, you won't be disappointed. Thank you again.

We live in Spring Lake and our cleaning person moved to Florida. We were referred to Ocean Penguin…read moreCleaning by friends of ours. We are thrilled! They are thorough, punctual and professional. We have had a few special "spring cleaning" projects. They followed our directions accurately. We trust them in our home and they have been extra sensitive to following new Covid guidelines.

Polite, prompt, professional! I couldn't have been more pleased with Penguin, owner Todd, and his…read moresuper sweet and efficient crew. They did a deep cleaning of my home as I moved out, so my new home's new owners could move right in. As a Realtor, I see the work of many such sevices, and I've seen none who compare. Ask them to shine up your home, between clean between renters, and do your shore summer rental turn-over work. You will be most pleased!

Not sure what's going on with her business but I have to tell you she screamed at me now I just had…read morea stroke she screamed at me because she tried to bamboozle me and get me to deep clean which I already did the month before by somebody else and she wouldn't give up she told me a price of $150 but then she said deep clean 250. The girls are very nice but they did not speak English you had to translate to an app. She actually pulled them out because I wouldn't get the deep cleaning after we settled on the 150 she tried to get $300 out of a small apartment that I live in. What a rip off I wonder if she pays taxes on her business I'll have to find out. No one screams at me and a businesswoman she's not no class at all.

They did a very good job for our initial deep cleaning but services went downhill after that…read more Rushing through cleanings, very hit or miss results, and from the unoccupied area of my house always sounds like NO care is being given to anything that could potentially be fragile. I've had to send photos immediately after cleanings were finished asking why certain areas still look untouched and today was my last straw when my doorbell cover mysteriously broke during a cleaning and was swept into a corner of my house behind a door that the team swears must've happened while they were not here, even though that is impossible. I understand mistakes happen, but this feels like a blatant issue that was intentionally hidden. My point of contact was very rude when I asked about what happened, I also didn't love how it seemed to be different employees coming each cleaning rather than a standard set of employees. If you are looking for a one time deep clean, they may be worth it, but I definitely do not recommend for ongoing cleanings.

I am looking to a cleaning service for my home which I wanted to start in the Fall. I have sent 2…read moreemails in the last month and they have never responded. I will look elsewhere!

I have been extremely happy with this service and I feel the price is very fair compared to other…read morequotes I received. I only do a monthly service and it's such a treat when the girls come and my house is gleaming again. I read a few of the other negative reviews. It's unfortunate that people run to the internet if they have a miscommunication. I recommend this service highly.

This review is so overdue!!! I had used the same cleaners for 14 years but the quality of cleaning…read morestarted to change after the owner left. I started to interview new cleaners and the moment Sonia showed up for a quote i knew she was attentive, detailed and thorough!! As we walked through my home she actually picked up things and "tidied" up because it bothered her to see things out of place. She and her team are incredibly reliable, take their time and every single cushion is moved and cleaned under, every blind is dusted and every pillow placed perfectly when they leave. I'm so grateful for her!! I trust them to come when I'm not home. I trust that my home is clean and above all i trust they care about my home as much as i do. Lastly, my granddaughter was with us yesterday. She is 15 months old and was OBSESSED with Sonia!!! She wanted to follow her around the house and just kept smiling at her. THAT is the ultimate compliment when a child feels how special you are. Thank you Sonia and your team!

Moved into a rental home and Da Silvia's deep clean was amazing! Highly recommend. The team came…read morein and was out before we knew it with the whole House clean

The cleaning ladies were so nice and very efficient . I never hired a cleaning company before. , if…read moreneeded I will definitely go to this company again. They worked efficiently and effectively. I am sure it helped since the place was empty. I was just happy, because with my medical condition I would not have been able to do it . Thanks again so very much

Lori takes care of both our business and our home. She does an amazing job. Very professional. I…read moreget a text message reminder before and one to let us know she's done. We trust her to take care of us and she has delivered beyond our expectation. My wife and I are running around constantly and its nice to have that piece of mind. Thank You so much Lori and fellow Yelpers I recommend her highly.