I had them come twice. The first time was very good but the second time, I cant say the same. Unfortunately, the experience fell short of my expectations, especially considering the positive experience I had previously.
During the last visit, the maid arrived late and spent a considerable amount of time in my bathroom, but I noticed that several tasks were left undone including the bathroom counter. Additionally, none of the surfaces, including tables and mirrors, were wiped down, and despite my friend's socks turning black after walking on the floors, she claimed to have cleaned them. I found this quite surprising, as I had cleaned my apartment just a week before her arrival. My friend who brought this to my attention without knowing my concern, shown me his black socks from just minutes of walking in my living room. I asked him to please wear new socks so I can see for myself. He decided to place them inside out and we were only in my living room and nowhere else. About 10 minutes later, I asked to see his socks and I was in complete shock.
Additionally, she spent a significant amount of time looking for my front door, and when she did arrive, she appeared rushed and left earlier than expected. While I appreciate that cleaning can be a challenging job, I was left feeling that my home had not been properly cleaned, particularly in areas like the stairway, which still had cobwebs. I don't have many surfaces; my living space is not very big. I believe the employee had a personal problem that she brought to work with her. This is a very real review. Although I paid for the service despite my unsatisfactory cleaning. Because there was no response to this, I will not be scheduling another service in the future. I have taken photos to illustrate my concerns, you can find them here at this link.
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