Absolutely a great towing company. Customer service and…read moreflexibility are the best! Brian is a great techician. Sarah managed my pickup precisely.

Easy to contact, schedule and he arrived right on time as promised. Care was taken to protect my…read morecar. Seamless, personable service. Thanks!

I took my MKZ into this dealership's service center over 3 weeks ago and almost a month later and…read moreover 1000 dollars paid the car still WILL NOT START! They put my car on their Computer system TWICE! They charged me Twice for that too! Both times they came back with different issues! Can someone explain to me why they, if the system couldn't find the issue the first time, would put it back on the same system again? Could it be that 200+ charge they add to my bill? It's not doing ME any good but it sure does help them pay for that shiny new building! The car sits in the parking lot for days, When I call they put me on hold for 20 minutes then hang up on me, when they say they will call back they NEVER DO! I GAVE THIS DEALERSHIP ONE STAR BECAUSE I HAD TO! If I could I would have rated this service center as sub par. I'll tell you what...........they saw this woman coming.

Took my car for tire replacements on my "New-to-me" Lincoln MKC and the service was excellent! Nick…read morewalked me through what was done, and even when I experienced smaller issues before pulling (Like a screw being loose under the lift gate trim), Nick took back and fixed with no worries! Very pleased with the service department and had zero thoughts of the "Dealership screws you maintenance and small repairs" stigma that surrounds all dealerships. Definitely not true for this one!

My car randomly locked (we think somehow the key was bumped )- and as luck would have it, both sets…read moreof keys were in my car this evening. As was my friend's dog! Thankfully, it was around 7pm and cool. It was suggested to me to call a local towing company and I picked Hubbell Towing as I live in Hughesville . My call was answered and my amazing rescuer was at my house 20 minutes later, as promised . With amazing customer service and a calm and confident attitude, my car was opened. The fee was more than reasonable. Thank you for being so responsive and helping us out so quickly!

The guys that work here are truly genuine and so nice. My diesel broke down on MD5 with no…read moreindication of the issue. I had a driver dispatched and to my location within 5-10min of calling. The driver was super nice, managed to magically get her to restart but both he and his boss didn't want to leave me should anything happen again. He led me to the closest gas station where she died again waiting to turn in. The driver hooked her up, brought me to the pump. We decided to try fuel (despite there being no fuel light on and the gauge showing gas). After putting $20 in, she started running again- the driver checked the dash and THEN the light came on. Long story short, I have a faulty gauge or fuel sensor- but the customer service they provided was top notch! They truly care for their customers - and I immensely appreciated their willingness to stay with me and ensure I wasn't left stranded somewhere. Being new to the area I have no clue where anything is, so they even went as far as to recommend a diesel mechanic just in case. I'd highly recommend this company to anybody in their area if they find themselves in need. Hopefully I won't require their services again, but if I do I will gladly give them a call and my service. I can't thank this team enough!!

I chose Cusic's Carpet Cleaning because of the positive reviews on Yelp so, after my own…read morenot-so-good experience, it seems important to add a review. I called the business and arranged a date and time to have our carpet cleaned. The scheduled morning, I received a call from the technician asking if it was still "a go". I responded yes. An hour later, he notified me that he would be late and, one hour after that, he contacted me to say that the truck had to be towed and he wouldn't be able to do the job today. Later, the owner called and asked me why I cancelled the appointment. I was shocked and relayed each text message that I'd received from the technician. The owner said he'd call me back and, true to his word, he did. He was very apologetic for the actions of his staff and, while I appreciated the apology, it was disappointing that he offered no solution (such as getting someone to my home to do the job). Two stars for the owner's follow-through, but not a business I would consider contacting again.

i have used their service twice and have been very satisfied with the price and the quality of…read morework sam thompson

I am originally from Philadelphia. I live part-time in Philly and part-time in Dorchester County…read more Recently (within the last 6 months), my vehicle was hit, while my husband and I were shopping at BJ's in Easton. This was considered a hit and run. I had my car repaired at Cambridge Auto Body. They were professional, took care of everything with my insurance company, did impeccable work, and the prices were very reasonable. Well, on Sunday, April 14, my vehicle was hit again. This time, as part of a 3-car crash. I went back to Cambridge Auto Body. Matt, Shana, and the team were just as amazing. This time, due to having surgery, they came and picked up my vehicle. Then, they delivered it when it was ready. Which, I add, was a day earlier than promised. The guys that did all of the transporting wouldn't even take a tip. I have nothing but praise for everyone at Cambridge Auto Bidy.

My 91-year-old father ran over our mailbox with his truck and did an amazing amount of damage…read more Cambridge Auto Body sent a driver over to get his truck and returned it to him quickly. Best of all, it looked amazing when they were done! Great service and very competitive price.

I took my recently purchased motorcycle in for a MSI. Ted was quick, professional and efficient…read more The shop was clean and organized. And the air conditioning was COLD in the office. If you want to be treated with honesty and professionalism make First Choice your first choice. My bike passed inspection!!

I'd recommend first choice being your last choice. The experience I had here couple days ago was…read morehorrible. I dropped my car off for an MD inspection & an alignment. I got a call explaining the car had failed inspection for TWO MINOR THINGS (which I was already aware of). I asked if the alignment had been done also, to which he told me he wasn't aware I requested one. No problem, but yes let's get an alignment done please. He advised me they do not do alignments and had to send the car to another shop to get it done. No problem. Once the car was taken to who knows where- I was never even given the name or location of whatever "shop" I did not personally hire to service my vehicle, I was told the alignment could not be done, and it would cost $2k+ to replace chassis parts in order to be able to align the car. What they were not aware of is that I myself am an automotive mechanic, and I inspected my vehicle myself before taking to them. I declined the up charge and informed them I would like to pick the car up, but now they can't tell me when they would even have it back. Again, I have no idea where my car is at this point. I explained politely that I'd like to come pick it up first thing in the morning, and I was told it would be ready. Morning time comes and I call first choice, and I'm told the car is still not back, and "maybe" they can have it back by lunchtime. At this point I have to shuffle my schedule around just to make plans to pick my car up. I call back around 1pm and I'm told it's still not back. I inform them that I will be there to pick my car up in 30 min and they need to figure out how to get it back to their shop. Once I arrive, wouldn't you know it, the car is still not there. And when closing out my bill, I'm informed that I owe extra $ for this failed alignment situation, I don't even know who or what I'm paying for that, again, no information on where my car went was ever given. After about 30 minutes of waiting, the car shows up, and after a couple apologies from the receptionist, I was handed my keys. I wasn't the happiest customer at this point, but I understood. I let them know I will be making the TWO MINOR REPAIRS listed on the inspection report myself and will bring it back in a couple days for reinspection. I bring the car back a couple days later for reinspection and handed the inspector my keys so he could check it out, I literally had to replace a mirror glass and hood latch pull. Minor. He asks me did I get the alignment fixed, and I said no. He then immediately, with an attitude, shoves the keys back in my face and tells me he will not pass it. At this point I am fuming, I explain to him that I paid YOU to inspect my car, and what you wrote on the report has been fixed. What this man was trying to do was fail the car based on info "supposedly" given to him by some unnamed 3rd party for the alignment. I tell him, nothing about alignment was on the report I was given from YOU yesterday. In this moment I am catching him in his own lie, saying "I'm human, I forgot to put it on the report". No sir, you either missed it, or you're trying to make things up. The whole point of being a licensed state inspector is to NOT MISS THINGS, you are literally responsible for the vehicles you sign off on, that will be put on these roads. He then goes and makes that change on his computer and prints me a new report showing it now failing for 3 things. Unbelievable. What I took from this situation was first choice auto trying to up sell $2k+ worth of unnecessary items in an attempt to get a few bucks. Once I left this place, I immediately took it to another MD inspector and the car passed inspection with NO issues. The lesson I learned is that this place will never see another dime from me. I have a copy of both failed reports from first choice, one showing those 2 minor things, and another one showing he added something that wasn't true. I also have the passed inspection report from the reputable shop that was done immediately after I left first choice. I will be making sure the MD state police hears about my experience here, hopefully they make the necessary corrections. Be weary of this place.

When we have needed car repair, we have always used Quality Auto. At my insurance companies urging,…read morewe used a different repair shop in California, MD and were not happy. The paint had drip marks and the color was wrong. The insurance company allowed us to take the car to Quality to fix what the other shop did. Quality Auto has always taken great care of us. Their work is consistently top-notch, and they pay attention to every detail to make sure everything is done right. It's clear they truly care about their customers and take pride in the quality of their work. We highly recommend Quality Auto.

I had pulled too far forward in a parking space with my Prius and the front bumper caught on a…read moreconcrete tire stop. When I backed up, the bumper cracked a little bit and the pins that held the front on the car broke. My auto mechanic told me to go to a body shop. I saw Quality's great reviews and drove down from Charlotte Hall, rather worried because I had to leave on a trip the next day that I would be driving 13-14 hours for. I was ready to wait for hours to get it fixed. The receptionist had the man looking at it before I could even sit down, and he had fixed it in less than 5 minutes! Then, to top it all off, he refused to let me pay. This is a great, honest company, and I will use them again any time my car needs body work.

Craig towed my trike today. he treated it as it was his own. Very professional! I highly recommend…read morethis company and Craig if you are in need of these services.