I was standing looking at a wall of PFD's confused and in need of help and that's when Lisa walked…read moreup She was absolutely awesome. I told her what I needed. She immediately identified three options, explained each one in detail and was able to answer all of my questions. I walked out of there with a PFD that I love it was a great experience and I can't wait to go back to buy something else

I tried to buy a can of DeBond Adhesive Remover and could not order it, but Dave from the Solomons…read moreIsland, MD store helped me immensely. He found a can at another location, but due to some regulation, neither he nor I could order it for delivery at his store. So he called the other store and has a can being shipped which will be available on Monday. I can't express how happy I am to have found Dave, he is one of a kind.

Usually the customer service is spot on, however today was nothing close to acceptable. When I…read morewent in there were three individuals behind the register, after standing in line two cashiers walked away and never returned. I had to wait one cashier from the other line to finish with her customer before being serviced.

They never call you back. They say they will waited for months. Called and was told ," Your on our…read morelist ." Never called. Heard they were the best well they may fix boats well but I will never know. Cause they never called back.

I have been a customer at Danny's for more than 20 years. I recently purchased 2 new motors and…read moreencountered a few problems with the "multi-function gauges." Danny's service AFTER THE SALE GREATLY EXCEEDED my expectations!! If service and customer appreciation is important to you, use this dealer!! Thanks Again Danny's! Ben Shamburger ​

Great place for service!! Everyone is friendly and willing to help and answer all our questionsread more

Bacons is such a great local resource for sailors. Always helpful staff and incredible deals can be…read morefound here from time to time.

I absolutely love this store. And they have an amazing staff. I have bought quite a few sails from…read morethem that were all great for the money I spent. But most importantly, I paid $520 for a propeller that was labeled incorrectly, and I only determined it 6 months later when I hauled my boat and went for the install, only to find out it would not fit due to the bad label. They immediately gave me a refund. On an item that was probably a consignement to. begin with. I only wish they were in my home town. They have saved me thousands versus what I would have spent.

We sailed Ripple around the DelMarVa with Jeff. You will not find a better seamanship instructor on…read morethe Chesapeake Bay. Snack crew

My family and I did the sunset sailing tour with Jeff. We had a lot of fun learning how the sailing…read morerig works and steering the boat. The weather was also gorgeous that day. We would definitely recommend!

Wonderful folks, here at Fawcett. They are both very…read moreknowledgeable and helpful even for difficult customers like me.

Fawcett was my go to marine store. No More. Be very careful what you buy. It is not clear what…read moreis returnable. I made a purchase assuming it would be returnable if not correct. Not the case. Thanks a lot Fawcett. I will not return either. Shop Fawcett - but buy online.

Hi thank you, Guys, for helping with my Oder Sunday I had good customer service Sunday I let…read morepeople know to go to West Marnie you guys rock my go-to boat store from now on thank you again Mr. Kevin

Addictive store for your boat supplies. Great for knowledgable staff to get you the right supplies…read morefor the water!

If you have a motorboat, a lift and or you fish in the area this is THE place. Honest,…read moreknowledgeable, responsive family-run business that will take care of all your boating needs. Service is both outstanding and reasonably priced. Trust your boat & trailer to R & D Boat supply. Also has nice fishing tackle and boating gear, and of course supplies. And lots of good advice.

What a great place to go when you need help with fishing and boat gear. Such great people there and…read moreso very helpful. I highly recommend stopping by R&D.

Even though WM has transitioned heavily into an expensive clothing store, they are still a good…read moresource for just-in-time boating project needs. Most of the pricing is ridiculously high but to their credit they will price match any item that is for sale and ships by Amazon!

Ok - if West Marine has a bonus program and Jacob doesn't max it out this year - something is…read morewrong. I blew out a Ray Marine drive belt off of Miami last week and found the belt I needed there in Chester (with some help from the West Marine service department). Got in touch with Jacob and he took care of everything in getting it to the Key West store - sent me the UPS tracking number, touched base with them, and followed up. It beat me to Key West. So, I might actually have to tone down my "I hate West Marine" rants. Well done Jacob - we all have a boss, I hope he reads this!