Extremely overpriced cleaning products. Would recommend you go to Walmart instead. Overall lack of…read morevariety.

I came here here looking few stuff for my boats. They had nothing I needed here. Either they were…read moresold out and told me that I had to order it online or they don't have any in stock cause it was clearance off. If they don't have it anymore why do they still showing it on the stand with pictures. Telling me that they are not shopping stuff out at this movement cause of COVID-19. I would have given one star but last two times I've been here they had more things in stock. I guess I'm shopping online like he said I should. Lol

Ken is fantastic. I just picked up my outboard this afternoon. Diagnosed and repaired in 3 days…read more I'm a repeat customer. Excellent work at a very fair price.

My go to man for Yamaha maintenance and repairs. Fixed my wheel bearings on my trailers. Installed…read morenew water pumps in my motors and fixed the carburetors in another motor. Always has the parts I need and a lot of his parts are cheaper than Amazon. He has helped me out many times. Nothing beats experience.

Hoffmasters has been sitting on my boat and money for two months! No reliable updates on parts,…read moretiming, call backs. They seem more interested to sit on my deposit than to get me back on the water. Lost my entire season. First time dealing with these guys, do not recommend at this

Great service - its like doing business with family!…read more I bought my 2005 Cobalt boat there and have had nothing but good experiences with them. One complaint - my EZ Loader trailer has cost me alot of money - wonder if this is normal?

I've been going to this location for about 5 years now and I always either find what I need or get…read morethe advise needed to do so. I've bought boat supplies and recently just purchased two air up SUPs. The stores manager and her assistant are the ones I usually deal with, just because they were the ones that are usually on the floor when I would go in and now always greet me when I return. That is part of good customer service, and they have that! The store is better arranged now with the new build out. People talk about price $$$$, well it is the boating industry. As they say, you play, you pay! Keep up the good work WM!

I'm recommending West Marine in Alexandria, Virginia because of the standout service provided by…read moreone of their sales representatives Abigail. She was extremely helpful and holding a offshore sailing jacket that was on sale when I called the store set it aside and it was ready when I came in. But more importantly, I came back a second time for assistance with installing a new CO2 cartridge to my PFD and she took the time to walk through the process with me to ensure that it was correctly installed. I appreciate this type of personal customer service went in so many stores these days there is often no one to help or provide useful assistance.

Horrible customer service and lack of professionalism by management. The boat was dropped off in…read moreJuly and took seven months to get back from warranty work.

Took in a boat for a pre-purchase inspection. Performed a reasonable job pretty quickly. Found the…read moremain swivel on the outboard was worn and needed replacement. Requested and received an estimate of $2,000 to repair. Worked that into the deal and bought the boat. Left it for repair and after two weeks, was told that the swivel post was needed and it was an additional $800. After receiving it back, ran the boat for about 30 minutes and then wouldn't restart. Took it back and was told the main power repay was now bad. That cost another $116 to replace. During this time, I found a bolt that had been sheared. Mechanic stated it was like that when he started, but I was never informed. They did "fix" it by drilling it out and using epoxy to put a new stud in place. Overall, not very happy with the communications or work that was done, I won't be back.

Hi thank you, Guys, for helping with my Oder Sunday I had good customer service Sunday I let…read morepeople know to go to West Marnie you guys rock my go-to boat store from now on thank you again Mr. Kevin

Addictive store for your boat supplies. Great for knowledgable staff to get you the right supplies…read morefor the water!

HIGHLY RECOMMEND this family owned business...there's a reason they've been in business for 50…read moreyears! This is my 7th boat and I rate this purchase experience with Riverside Marine as my best. Staff are friendly, helpful and informative. While looking at boats, I never felt pressured or put on the spot. They were on-time with delivery and the purchase was smooth.

Highly recommend going with them. They showed me what was available and never left any pressure to…read morebuy. Great place to start looking. Great people.

David and his family are great people. They are fair and honest people. My boat is a small bass…read moreboat and has been serviced by David every year before the season gets hot and runs like a fine Swiss watch. Good people, fair price and excellent service.

David Angel owns and operates the finest quality boat repair services you can find anywhere! His…read morehelp has been invaluable in fixing our Yanmar 3GM30F sailboat engine. He goes the extra mile to insure the best results for his customers everytime. If you need professional assistance with your boat at a fair price call him today. You will feel as lucky as I do to have his expertise available to you.