I just got a call from doggie style and was told Vincent gave notice that he was leaving. if anyone…read moreknows where he is going PLEASE let me know. he was so gentle with my little one and when I say little my BIEWER TERRER is only 3 lbs. This is the second time that is has happened to me. I use to drive to south Philly to Doggie Style because KAREN did such a beautiful job on my baby and after two years going to her she left. That is when I found Vincent, I can't go through this again. PLEASE IF YOU KNOW WHERE HE WENT PLEASE LET ME KNOW. THANK YOU FOR YOUR HELP.

This place is awesome. They help out all dogs big and small man I love walking dogs from there…read morewhen I can

Stopped in to grab a few cat supplies and the employees couldn't be bothered to offer any…read moreassistance. One of them sat on (not at- on) the register the entire time and played Pokémon on his phone. The store is horrible. Nothing is labeled with prices, the restrooms are unusable, and the customer service sucks.

We come here for our fish take needs. My daughter got a fishtank from her grandparents along with…read morea few fish. So we come in for fish food and occasionally a fish. The staff is usually super friendly and helpful. They also ask questions about your set up which is kind as they are looking out for the well-being of their fish they are selling you. They offer so many different items for different pets that people have. They also offer grooming and training services but I haven't used either of them in the past. The parking lot is a bit undersized for all of the offered shops in the strip mall. But I have not had too big of an issue finding parking most of the time. However getting out of the parking lot onto route 30 (Lancaster Ave) can be a pain if you're trying to pull out across traffic.

I am a fish breeder, so this review is strictly for their fish section and customer services…read morerelated to fish. Like most other pet stores (especially regarding fish), it is hit or miss. For a while i brought fish here to trade for store credit and would use the credit to get new specimens to freshen the gene pools of my aquariums full of home bred and raised livebearers. Unfortunately, most of the fish i got from here ended up dying within a week or so. I am not sure if it is issues with bad genetics, stress, water chem etc.. All i know is i have established tanks full of a few hundred fish being born, raised and moved on at any time and the only fish i have that die are the ones I get from this store. I do have a healthy Bristlenose Pleco i got from here, and one stunning sailfin molly, so it is not all bad. However, i can say with confidence that 9/10 of the livebearers (swordtail, molly, guppy, platy) i get from here don't make it a month. It is really nice of them to offer credit for stock, (honestly it should be standard but not all stores do it) but unfortunately not only were the fish I was buying back unhealthy, the supplies/food i would buy from there was priced higher than i see elsewhere. Brenden and Cole are 2 really nice and friendly guys who care about the animals and the customers.

Too many sick and dead fish. Too little selection. The fish keeper would rather be on his phone…read morethan tend to the tanks or become more knowledgeable. I gave it a few visits over a period of 10 months. Same experience.

Great pet store on Main Street with tons of treats and pet products. They also host cats through a…read morelocal shelter for adoption.

How cute!!! Kinda sad my dog wasn't with me to enjoy this place as much as I did lol. Stopped in…read morehere randomly to see if they had anything cool for me to bring back home to my dog and they had plenty of cute stuff, especially the clothes but they were a bit on the pricey side. They offered self-washing for your dog and have dryers too; I know I could benefit from a service like that so I'm going to try to bring my dog here for a wash then I'll come back and update my review. The staff was nice, they even gave a few sample treats to bring home. I did unfortunately leave my purchase at the store... silly me I was too busy running my mouth lol but I'll be back! Thanks City Of Paws!!

Great local pet shop. Highly recommended. Excellent selection particularly for its size. Please…read morecheck it out!

This is the best pet store in the area. All kinds of toys and treats. Any animal will be lucky to…read moreknow someone who shops here.

Small pet local, neighborhood pet shop with a huge selection of pet food, toys and supplies. The…read moreprices are truly amazing and I haven't been to and big name pet stores since I've visited this one. I've been here twice and saved quite few dollars compared to what I use to spend at Petco. I'm not sure if they offer and services, but they did have a few cats in the window for adoption! Highly recommend if your in the area or willing to take a trip for your pet's needs!

I live in the neighborhood and am so lucky to have Fairmount Pets nearby. The staff is super…read morefriendly and the store is always fully stocked with great products. Their cat rescue mission is great as well!

This PetSmart is massive in comparison to some other locations and offers a wide variety of…read moredifferent pet supplies and food. I enjoy the little events that are held however, the dog training area needs improvement. It is difficult as a shopper to look at cat food options for a finicky little one when there are untrained dogs of all sizes running toward you. The trainer tells the people and dogs to wait but it feels like I better hurry up since I'm interrupting their session. I don't get why any one would want to receive dog training at PetSmart but alas. The shelves are well stocked but most cashiers are slow here. There are no self checkouts so you may need to kill time. The cats are very adorable and the birds are delightful!

Poor communication, lack of accountability, and disappointing results from the grooming department…read more I dropped my dog off at 10:48am and was told it could take up to 4 hours. I waited all day for a call. At 3pm, I was asked if I received an earlier voicemail -- I did not. There was no missed call or voicemail. Instead of apologizing, I was told "it's okay," and then told a note was made claiming I was called when I wasn't. Another employee issued a $20 credit with no explanation. It also doesn't even look like my dog was properly groomed, which makes the situation worse. The only bright spot was the cashier, who handled the situation professionally, sincerely apologized, listened, and actually acknowledged the issue. If everyone else showed that level of customer service, this would have been a very different experience. Unfortunately, we will not be returning.

The personnel are extremely friendly, helpful, and excited when you bring your fur baby with you. A…read morehuge selection of dog and cat food. Some foods are refrigerated. This is the only place I go to buy DR. MARTY freeze dried dog food. I gifted cute dog cookies for my neighbor's pets. - ANIMAL SAFE CANDLES & AIR FRESHENER S - OCCASIONAL LOCAL VENDORS (PROMOS) - CLOTHING, LEASHES, ETC. - DISCOUNTS FOR MEMBERS

From the owner: We are experts in nutrition and pet careread more

This review is based on my online shopping experience and text interactions with the staff. My…read morecat's favorite toy from when he was a kitten had completely fallen apart. I was able to locate that same toy at this shop. The price was very reasonable! The order arrived sooner than expected. A staff member reached out to me to tell me of a delay in the shipping, but the item ended up arriving when expected. My cat is very happy with his replacement toy. I will be ordering from this shop again in the future. A nice touch to the item, was that it let me know who packaged the item, which to me, showed that it was packaged with care.

terrible service! just made me feel old and awful! they didnt want to help me at all, and it made…read moreme very sad. i will never go to queenies again