Words are not enough to express the level of customer service we experienced with Shelah and her…read moreamazing staff.
From my initial inquiry, Shelah was responsive and helpful. The original date was taken, but she called me back to let me know the date had become available, which immediately showed her attention to detail and willingness to support.
I was given one month to source a venue that met all of my client's requirements, and this event space offered that and more. My client needed a venue close enough to the conference location, while also being accessible for guests traveling on their own. 1422 The Blvd checked those boxes.
Let's start with communication. Shelah was prompt, helpful, and willing to work around the clock to ensure all of my questions were answered in a timely manner. The client portal was also great. Everything from scheduling a virtual tour to booking an in-person tour was simple. I was able to view the property through the 360-degree venue tour, which honestly sold me.
When I arrived for the in-person tour, I was curious how it would work since I am used to touring with a site manager. But I simply texted Shelah, the door opened, and we stayed on the call while she helped orient me through the space and answer my questions. The venue was clean, open, and an easy blank canvas for about 100 guests comfortably if seated.
What I really liked was the option to merge the indoor and outdoor space with the beautiful glass garage door. I wish we could have used it for this event, but we plan to come back next year and hope to open the space up then.
They also have ample parking, with overflow parking behind a beautiful wooden gate that is closed off from the public. I especially appreciated that the private entry was able to accommodate an executive coach bus for 36 passengers. That was a logistical concern for us, but Shelah and her staff helped provide the best route to prevent congestion on the main street. Having her staff onsite was extremely helpful.
I also appreciated that we did not have to source outside equipment rentals. The venue offers rentals at an additional cost, and if you know anything about planning events, you know delivery and pickup fees can add up quickly. Having rentals onsite helped us avoid those extra fees and created a cost savings of a few hundred dollars. I would definitely recommend using their in-house rentals.
They also use HoneyBook to manage contracts, invoices, communication, and rentals, which made the process easy and organized.
On the day of the event, we hired Shelah's staff to assist with setup. A lot of our staff were coming from out of the area and did not have the capacity to assist with setup. I shared with my client that utilizing the venue staff would save us time, and I'm so glad we did. We were able to share our desired floorplan, receive feedback on the best layout, and arrive to the event with everything already set up. All we had to do was place arrangements on the tables and set up the welcome sign.
All vendors arrived before both my client and I did, and with remote access, they were able to set up before our arrival, which made the day run smoothly.
This venue is truly a hidden gem. The pricing was competitive for the value, and the location is excellent--central to downtown, about 8 minutes from Arden Mall, and approximately 10-12 minutes from downtown Sacramento.
I look forward to working with Shelah and her team again and will definitely be sending clients her way.
