Lots of stuff, clean store, the workers there weren't so friendly during our visit. the cashier was…read moreon FaceTime with friends or family while ringing us up and wasn't available to help us with questions. It was hard to get the attention of staff.

Nice big clean store. Large selection of fishing gear, poles, etc. they also have firearms and…read moreplenty of staff to help you with your needs. The location is very convenient with lots of parking. Oahu doesn't have a store on this scale or caliber that I am aware of. Definitely a place to check out in Hilo!

Zane recently helped us by transferring a number of firearms from a Big Island resident to me on…read morethe mainland. Neither the person there nor I had every met or dealt with him before. There were a couple complications involved and he was slightly reluctant at first, but after evaluating all the ramifications volunteered to do the transfer and shipping. He explained clearly to us all that was involved and, considering his many years of doing business there and obviously thorough knowledge and experience in handling the legalities involved, we went ahead with the transfer. Once the Hawaii State paperwork was very professionally taken care of (a long, drawn out process in our situation), the firearms were very well packaged and shipped. They arrived 2 days prior to his estimate and everything arrived in great shape. I almost wish (almost!) I lived over there so I could do business with him on a regular basis. Thanks for everything, Zane!

I just completed my two day ( Saturday and Sunday) gun safety class; it was very informative, an…read moreexcellent learning experience, the owner and instructor was very patient, flexible, kind, chill, fun, funny, knowledgeable, and offers follow up classes to teach graduates of his two part gun safety class how to draw their handgun from their holster, tactical situations, and any additional need from the safety classes.

Lots of army surplus stuff, and surprising amount of large scale cooking equipment Rations, gear,…read morecamping stuff, military things - even military field manuals on how to, you know, do military things. Machetes, knives and other hardware. Lots of clothing. Much of it new, some gently used. Be wary of the complaint department sign lol. Fun place to browse and shop if you're in the market for such things.

If you need camping gear, ropes for lashing, military uniforms, or anything outdoorsy, this is the…read moreplace to go. Prices seemed okay and like lots of surplus stores, it's packed with stuff.

A HUGE SHOUT OUT TO POHAI! I took my 99yr Aunty shopping…read moretoday at Target. Suddenly, she was too tired to finish the sm list. I ask Pohai for help. He IMMEDIATELY ask what I needed. He took us straight to the vacuum she wanted, went to get two things in two different sections of the store, then met us back@check out! It's one thing to ask for help finding an item..but, the way Pohai safely hurried to help an elder..well, it just doesn't seem to be that important anymore? ..so when it is..got to be addressed! Mahalo Pohai for being a kind, considerate& knowledgeable team member! Mahalo Target for hiring him!

Pickup is convenient! Do NOT get Shipt!…read more You cannot return items & they do not tell you this upfront. It is extremely difficult to get a hold of a live person. They think noting of telling you an arrival time and then change it to the next day. So, don't count on them if you need something right away. I think shoppers must "claim" your order and several others, so delivery takes a long time. I will not renew my subscription. The one is for the second to last order. It is okay if you never need to return anything. I will do pickup instead.

Very nice and helpful staff we went in and came out in less than 10 minutes! We love a fast…read moreshopping experience with a lot of aloha!

Literally have no idea what customer service is! First off, I called 9 TIMES and no one answered. I…read morewalked in and the "manager" looked at me and snobbed me. Just no sense of appreciation seeing as its the customers that pay their wage. Will not be returning

Got a flat while riding and took an Uber to Hilo Bike Hub. Chris determined the tube was bad. We…read morediscussed different options for a more durable set up. He installed light weight puncture resistant tires, tubes with slime sealant, new Ergon grips, and adjustment of disc brakes. I was back on the bike in under an 1 hour. The bike handling, braking and ride is improved.

I utilized Hilo Bike Hub to pack up my son's mountain bike before sending it to the mainland for…read morecollege and their services were amazing! They were able to provide advice on what my options were for getting the bike to Colorado, they were exceptionally helpful throughout the entire experience, and they communicated well the whole time. I had been planning on just paying Hilo Bike Hub to pack up the bike, and then bring the box as sporting goods on our flight. After speaking with Chris, who was very knowledgeable on this topic, we didn't want to take the risk of having it damaged by the airlines and/or TSA if they decided to unpack the bike for inspection. We instead used a bike shipping service, who picked up the bike from Hilo Bike Hub and got it to its destination, all while having it insured appropriately (unlike with the airlines). I just spoke to the bike shop in Colorado that we shipped it to (for reassembly) and they said that the bike was in great shape and that Hilo Bike Hub "packed it phenomenally well". Chris, Alex, and Adam all made this process smooth, pleasant, and worry free for my family during what is a very busy time. The best part is that they were willing to go above and beyond with their service on a transaction that was really quite low in price. It is local shops like this that are such a good representation of the aloha that permeates Hilo, and it should be a reminder to everyone to support your local businesses. Mahalo nui loa no ko 'oukou kōkua!

George at Golf Treasures is your guy if you need help with your clubs. He custom trimmed a few…read moreclubs and re-gripped them for me. He's got a wide selection of used clubs, new shafts, and grips. He knows golf. No doubt! Thanks George!

Okay so George the owner of Golf Treasures is one of those very rare artists/mad scientists of…read moregolf. He has forgotten more about building golf clubs then I will ever learn. If your looking for help with a repair or you need some work done to your clubs George is your man. His shop may be tucked away in a little corner of paradise but it worth the visit. Mahalo and aloha George. It was fun doing business with you.

Lots of Aloha at this store. The merchandise is top quality and staff know what they are talking…read moreabout. Owner of the store also does lessons for paddling sports.

Wonderful owners, nice quality items and perfect location right downtown.read more