Amazing!!! Mike and Jessica were both absolutely amazing!!…read more We were visiting Mendocino from out of town when we had a mishap that lead us to having our Jeep towed to them in Fort Bragg. This occurred on a Saturday and we were stranded with no Uber or public transportation . The only rental car facility was also closed. Mike out of his generous heart went way above and beyond with small town hospitality to help 2 stranded strangers. Without going into details he arranged everything we needed , without even being asked, to get us a way back to our hotel in Mendocino. And we never even purchased a thing from them!! That is how amazing they are!! The next vehicle purchase we make will be from them, even though it is a 4 hour drive for us. It will be well worth it to us to support this great business! Thanks Mike and Jessica! We made it home!

Home of Mikes AutoHOUND. This location has all you need when it comes to your vehicle needs, if you…read moreare looking for a car they can point you in the right direction, if a car rental is what you need Enterprise has a location at this business. Located right off of HWY 1 at Chestnut and Franklin Street intersection.

I visited Strohmeier's Auto Center in Ukiah recently while looking for a vehicle. I was hesitant to…read morego because I can't stand the hard sell that you often get at used car dealers. I was greeted by a young man, Phoenix (I hope I'm spelling his name right) in a very pleasant and non aggressive way. He was very helpful and informative without making me feel pressured at all. I test drove a beautiful car and when we got back to the shop he told me that I could take it to my mechanic while he pulled up the Carfax on it. I was still unsure about the car when I left the dealership, but I was sure about one thing: this is my kind of used car dealer. Helpful, honest, accommodating, and absolutely no pressure. Phoenix even told me a story about Guy (the owner) that made it clear to me that people are more important to him than money. I didn't make the purchase that day, but Phoenix did not pester me with phone calls or emails like a lot of dealers would. He called me one time a couple of weeks later and was again very polite and respectful. I located a car privately, but I have a high regard for the way they do business. Next time I'm in the market for a pre-owned vehicle, I will definitely go here first. I highly recommend them to anyone seeking an honest, no pressure dealership with integrity. Thank you Phoenix!

From the owner: Buy, Sell, Consign and Trade-ins welcomed.read more

We purchased a new-to-us Subaru a few weeks ago from KFS and almost all of the experience was…read moreexcellent. We showed up on a Saturday afternoon and test drove half a dozen different cars before settling on the one we wanted to buy. The whole time, the salesperson was patient, professional, and knowledgeable, and never pushy or disingenuous. We ran out of enthusiasm for test driving more cars way before he did. When we decided that we wanted to go home and sleep on it before making a decision, the salesperson was surprisingly understanding and not pushy. We came in the next morning and, after some negotiating, bought the car. The negotiations were similarly friendly and non-confrontational and we felt like we received a fair-to-better-than-fair deal. Our only criticism had to do with the person who handled the paperwork for the purchase. They did come across as pushy and aggressive with their attempts at up-selling. We also determined later that some of the information they gave us was misleading or incorrect. One additional note is that the dealership played exclusively Christian praise music the whole time we were there. This is apparently the owner's decision.

This is a very long overdue review, but for those who are in the market for a new vehicle, I'd…read moresuggest a different dealership. Unfortunately, I regret ever coming to Ken Fowler. My husband and I just had a baby, so we were in the market for a bigger vehicle. Online I found a Chevy Tahoe we were interested in so we went to check it out. Upon arrival, we met Alberto, one of the sales representatives at the dealership. I told him I wanted to check out the Chevy Tahoe they just got in and he told me he can't sell that to me because it smelled like cigarette smoke but that we could take a look at the other vehicles on the lot that were similar. Now that I look back - I appreciate the thought, but it is weird he didn't even bring out the car for us to make our own judgment. After looking at the other cars they had - we decided on a 2017 Chevy Tahoe Z71. We purchased the vehicle on 7/1/24. Within one week, I noticed that the transmission was slipping! Transmission issues on a vehicle you just bought is the LAST thing you want to find out after you just made a big purchase of over 30k. I reached out Alberto on 7/10/24 to discuss bringing the Tahoe back, in hopes that they would make this right. On 7/12/24 The Chevy Tahoe was brought into the service department. We explained our concerns and they ran their diagnostics. They concluded that the Tahoe was in Auto 4WD and that's the reason it was driving weird. We never set the car on Auto 4WD, but even if it was accidentally switched over, that shouldn't cause the transmission to slip? We picked up the car and later that night we still had the same unresolved issue. Nothing was fixed! On 7/16/2024 We came back to Ken Fowler. This time the service representative asked if I wanted to take a drive with the mechanic since the car wasn't throwing any "codes". On this drive, the mechanic confirmed that the transmission seemed to be slipping around third and fourth gear. Ken Fowler was going to keep the Tahoe and reach out to the manufacture to see if this was something that was covered under warranty. They didn't have any rental cars available for us. I explained that I needed to commute to work in the morning - so the service representative suggested I take the Tahoe back until GM Motors replied?! I found this extremely unprofessional and unsafe. Did I mention my husband and I just had a baby? 7/18/2024 The service department called to tell me that they weren't going to replace the transmission, but were going to replace the valve body and that it would be ready in a week. 7/19/2024 Received a call the next day that the car was ready for pickup and that they didn't end up replacing the valve body. They replaced bolts within the valve body that were missing. Uhh...where did they go and how long were they missing? Basically, they slapped a small band-aid on a much bigger problem. We picked up our Tahoe and surprise surprise...STILL SLIPPING. I called Ken Fowler and asked if I could speak to the owner, but was redirected to the sales manager Vern. I explained how upset I was about the entire situation and that I felt they should either replace the transmission or take the car back. Vern told me to come in the next day and he would "see what he could do". When I requested to speak to the owner, he told me it was unnecessary because if they decided to take the car back - that would be his call. The next day I came to meet Vern, but he wasn't there and had left early for the day. Are you kidding me? This time I spoke with Vic, who I could tell genuinely felt bad about the entire situation. We agreed that I would bring the car in the next morning for another drive with a mechanic, and so I could speak to Vern. The next day was the fourth time we had brought the car back to Ken Fowler. I had another ride with the mechanic, and during the ride the transmission slipped. When we got back from this awkward excursion, the mechanic asked if he could take ANOTHER ride with his manager. Seriously? We sit down to have a conversation with Vern who tells me that the mechanic said THERE IS NOTHING WRONG WITH THE CAR. I couldn't believe it! I asked to speak to the owner again but was told he wasn't available and there was nothing they could do because the car was perfectly fine. I was completely flabbergasted and upset that I left the conversation in tears. My husband sent videos to Vern of the transmission slipping, to which he never replied to us. So there we were stuck with a car that had a faulty transmission. Also never received plates or registration from the DMV. When I called Ken Fowler about that they said the DMV lost the paperwork. Interestingly, the DMV said Ken Fowler never even initiated a transfer of title. Fast-forward to December 2024: TRANSMISSION FAILED AND NEEDED TO BE REPLACED. We didn't even have the car for six months. In hindsight, I would've rather had the Tahoe that smelt like cigarettes. RUN! DON'T WALK FROM KEN FOWLER!

Under NEW ownership (not the guy in the video). Ignacio Guzman, sole proprietor and mechanic…read more Honest reliable. Great work; fair price.

I work for a towing company got a call from a girl at 3 PM on Friday the 13th. Her mini van was…read morebroke down. She was from Colusa and her son who was with her was in a wheelchair. We decided it was her alternator That was the problem. I knew Nacho worked on Saturdays so I called him hoping maybe he could look at it the next day when I told him the story he dropped everything and fixed it that evening so she could get back on the road way above and beyond the call of duty .

I'm from San Diego but found a great deal at Thurston. Honest, no bs, the made it easy. Would buy…read morefrom them again.

I had an experience with a salesman at Ukiah Dodge Chrysler jeep . Which he knew what kind of car I…read morehad. Got me to come all the way from Santa Rosa. When he knew almost exactly what they were going to offer. Total waste of time Keena Fiola was the salesman. Very depressing Horrible person. Really didn't have that kind of money to waste. My car is very nice. And I was only offered $3250

Nice cars? What a joke. I feel like cursing out this company right now but that will probably get…read morethis comment deleted. My boyfriend bought a Jeep Grand Cherokee from here New Years Eve. After purchasing the Jeep he drove from Garberville to Seattle to pick me up from the airport. Soon after picking me up a horrible grinding noise from the steering wheel began. The Jeep requires 2 Power steering hoses and a power steering pump costing nearly 800$ Our mechanic is a good friend so we know we are not being jipped and that the vehicle does have these issues. Oh. Also, they failed to mention that the emergency brake is broken. Shouldn't a used car lot make sure their vehicles are in at least good mechanical condition before selling? We are immensely disappointed. If you look at the only other comment on here it is rather horrifying for any car buyer. STAY AWAY FROM THIS PLACE

Great people. People forget to have human to human interactions sometimes and don't realize you can…read moretalk to the people who you do business with. These folks are extremely nice and understanding. I feel like the negative reviews are from inexperienced drivers or young folks who may not treat their cars right. Great experience. They're very educated on broad car topics, and can answer any question about their vehicles you throw their way. They always get a carfax too, so you know you're getting a ride that's been inspected right. Ignore the negative Nancies.

If you are looking for a classic or custom retro mod car, this is the place to start. Really…read morenice folks there, not pushy and welcome people to look around. This place is for automotive sales, not service that I am aware of. Take a look next time you are in Kelseyville.

We stopped in on Memorial Day weekend and they were so welcoming. We had a great time admiring the…read morebeautiful cars and we even met Lady Luck herself!

Honestly have no idea how they stay in business! Even after hearing various negative comments My…read moredad stillstopped by to look at a truck he was interested in when he was met by some rude salesman. He didn't even allow my dad to counter his "lowest price" when he rudely said bye and straight walked away. NEVER EVER will I purchase anything there.

I Love Mendo Motors. Warren and Tony worked quickly to get my loan worked out with the bank at 4:30…read moreon a Friday and had me on the road in no time at all. My family has purchased 4 cars from Warren over the years, and he has always treated us very well. He has actually talked me out of cars that I do admit weren't right for me. I recommend him to all of my friends.

I brought in my old beat-up Ford F-350 for new tires and rims. Was greeted immediately by smiling…read moreemployees offering all kinds of help. I was treated to an incredible bargain on an awesome set of wheels and sealed the whole thing with an honest handshake. The whole job was finished in an hour and I could tell that extra work was done that I wasn't asked to pay for. I honestly felt a little guilty at the good deal they gave me. I highly recommend these guys. If you're a good ol boy like me, bring your firewood truck in or mercedes or whatever and they'll put rubber on it.

These folks were fantastic and speedy fixing our leaky tire and affordable too…read moreThanks again

Very happy with the service. Eric was very professional, gave me an estimate ahead of time and…read morecompleted the service with excellent results. I highly recommend this station for your car services

Great service when we really needed it! We broke down in…read moreWestport, CA on a Friday afternoon and had to get the car towed into Fort Bragg. Eric at E&B Auto ordered the parts right away and made our repair a priority so we could get back on the road. We ended up staying an extra night at a hotel, but he rushed the job and had our brakes replaced and the car ready by Monday morning. Really appreciated Eric going the extra mile to help us out when we were in a tough spot. It's hard to find reliable mechanics, especially when you're stranded away from home. Would definitely recommend!