I had an appointment to see Dr. Mangan regarding my knee injury. He was extremely patient with me,…read moreexplained my options to me thoroughly and was very kind when answering my seemingly ignorant questions. Dr. Mangan is very knowledgeable and he made sure to grab his knee model so this way I understood exactly what was going on with my knee. I'd recommend him to anyone!

Would give a zero review if I could. The office staff said that he wouldn't see me until he looked…read moreat my X-rays. There was no way I would leave the disc there because it would probably be thrown away if he didn't agree to see me. I visited a urgent care the afternoon after a bike accident and then my primary care physician the next day. I researched Orthopaedic surgeons near me and had a referral sent over to his office. But he wouldn't see me. Wouldn't even take the radiologist review or a picture of the X-ray. It had to be the disc. So, now I am looking for another orthopedic surgeon.

The crew at Foothills gave me fantastic professional service. Enis and Martin were great. The…read moreentire team is attentive and caring! I see this care extended to all the clients they serve. Thank you

Knee PT was fine there and I liked who I delt with…read more One person there seems very immature and says insensitive things to elderly customers walking in- during one of my appts- one elderly gentleman came inching in with his walker to do his regular Pt it seemed like. This younger guy who is apparently early 30's knew his name & had the gall to say, "I bet I'm in worse shape than you as he is tossing a football in the air and then shoots a washcloth into a hamper like he was shooting a basketball... and the elderly gentleman seemed very put-off by his comment and said- yeah I doubt it how old are you and he proceeded to say he was early 30's... And the older man scoffed and kept inching his way past him using his walker... Very distasteful. I'm glad I never had to work with that person- I would have requested someone new or this review would be way worse. I went a handful of times this summer and did a lot of Pt I was used to before moving to this area.... I was playing in a summer basketball league and needed the extra support for my knee and therapy to help me recover between my practices and games. I referred my mom there and I also took my teen son there- who has been going through a growth spurt forever it seems and while playing competitive basketball, he's gotta maintain proper form doing things and support his active body as it's growing with Pt moves to help strengthen his core to support his high impact training. We saw another person- Jeremy and he was helpful and patient with my son. Took his time and we got a printout of moves for him to continue before/after each practice and game. We also did cupping on his lower back. Which helped his muscles recover quicker. I'd recommend him for sure! Great bedside manner! Thanks Jeremy!! They also did scraping on the backside of my knee where my tendons were getting really tight. It helped a lot but man in the moment it HURT!!! Wow! My son's basketball coach and my fellow teammate also went there this summer and she has had major issues with her Achilles and they scrapped that as well so she could keep playing g with us. After wasting soo much time since about 3pm today and now it's 4:18- I finally have a $9.86 bill handled that they had left on my account... Apparently I'm supposed to get a free hat for my referrals but- keep the hat- handle the $10. Like come on... The front desk girls couldn't give the proper info needed to make the payment on the automated system and then she hung up on me and proceeded to call me back claiming the call was disconnected. Yeah... right. I don't buy it. Just let James know how they need to make their payment system more seamless and their offices should KNOW how to direct a customer to pay their bill with a reference number- not the statement number. Like what I had to deal with. They have a lot of elderly people there and I highly doubt they want to sit on the phone playing g phone tag and dealing with automated systems just to pay a bill that the actually office who treated them for-couldn't handle themselves. I bet far less patient than myself. Take note corporate. Had I not had to deal with all that- they would probably be 4 stars... because of the younger guy with dumb comments to clients that everyone on the open apt floor could hear loud and clear.

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

I can't say enough positive things about ATI. Their customer service is second to none, and Brenda…read moreis truly a phenomenal Physical Therapist. If you want to be treated right, taken care of well, and healed properly, ask for Brenda!

I had my first appointment with Dr Moore today and I can't express enough on how the appointment…read morewent. Dr Moore was the 4th orthopedic doc I have seen for my hip and I can finally say I finally found the right doctor. He is a flat out the most professional, knowledgeable, straight shooter I have ever dealt with. Even though I was a 20 year Navy Combat Corpsman and have an in-depth knowledge of what is needed he kept it simple and straight to the point. His office staff Especially the manager Ashley are the best. They were short staffed today and were apologizing for having make me wait like 15 minutes past my appointment including Dr Moore. That is unheard of in the medical environment today. I will have to have my hip replaced and this is the the Doctor that I want doing this. He has outstanding training, knowledge and ability in his field that in my opinion is unparalleled in the Phoenix Metro Area. I just wish I could give them more than 5. Folks check and research your orthopedic doctors for procedure's they do and I can pretty much guarantee that this is the place you will end up at.

Recommend stay away due to poor front desk help. Scheduled as new patient. Called to let them…read moreknow the insurance they had listed for me was incorrect. The two times I called went to voice mail. They returned my call about procedures, but did not return call about incorrect insurance. Arrived for my appointment and suggested I sign waiver and that new patient was $250. Never saw the doctor.

I didn't feel very comfortable there I was not happy. Every time they showed me something somebody…read moreelse showed me a different way really need more guidance and the way they show people how to do the therapy

Extremely unwelcoming and very weird staff. Standing in My personal space and after backing up to…read moreexpress my concern he advanced in a way that led me to believe that having the staff work in me would bring concern and anxiety. Had no answers and assumed that I needed insurance for an assessment. I get it, but it took a few to get the simple answer. $130 to find out what they can do. Just not the place for me.

I am 52 years old ... I've been seeing a chiro since I'm ten Years old. When moving to Arizona,…read moreI asked for many recommendations and each one I saw was very disappointing. Chiropractors out here feel like an insurance scam. When I found Dr Hoffmeir that changed. He is so good. He really knows the body. They spend a lot of time with you .. they have a physical therapy area and order a ton of options in getting you back to feeling good

Dr. Nielson and Dr. Hofmeir - besides being great guys, are exceptional doctors who listen to their…read morepatients, have mastered their craft , and are great guys to boot. About this time a year and a half ago, I was limping in (sideways, crooked, and with painful spasms) to West Valley Wellness and Rehab with a bad back. About that time, I was visiting the hospital about once a month due to horrible, debilitating back spasms. My doctors, general practitioner, and a host of other current and potential doctors, surgeons and medical professionals all concluded that I should get used to "Pain Management". For you n00bs, that means ""lots of medicine". And the pharmaceutical companies rejoiced!! Unfortunately, I have a job that requires me to be alert, so that wasn't an option. Rather than mask the pain, I wanted to heal the injury. This is a philosophy shared by West Valley Wellness. What got me interested in West Valley Wellness and Rehab was they have a procedure called "Manipulation Under Anesthesia" (MUA) that I read about and wanted to see if I was a candidate. I qualified, and over several months, this gave me the physical ability to work out and build my core, muscle base and get confidence to get back on my feet for longer periods of time. It didn't hurt, and I have more mobility now than I had when I was 20. Long story short, I came in broken and am now doing great. At West Valley Wellness, not only did I train, but I just ran my first Mud Run with 3 other patients in November 2013 (It was a 5K). When I first arrived, and for years prior to that, I couldn't walk two blocks down my own street. Dr. Jason Nielson - at least in my view - is a true lifesaver and I continue to see him regularly for help with working out, getting "cracked" (adjusted) and when I have trouble with my back. That, and his staff cares. They're friendly. The facility is clean. Out of about 6 places in the West Valley that I've visited, this is the only one that has shown results. I recommend them and .. well, maybe I'll see you there.

Amazing staff, great services. I didn't have to wait long for my appointment and it was easy for…read morepaperwork and insurance coverage. Definitely worth coming here for any chronic pain, I've been coming here for a year now for my back pain and the doctors really helped aligned my back into shape and took all the aching away from my lower back. Don't miss out to check out this place! It's just amazing and worth it.

I have only great things to say about this place. Not only are they professional, they care and…read morelisten to my needs. I have had chronic back pain forever and with their treatment have had positive outcomes. I will continue coming here and I highly recommend.

One of BEST Drs in my lifetime! Dr. Alex not only listens, he provides solutions to alleviate the…read morepain by explaining exercises to help minimize the pain. He is a 1 man operation & to my knowledge does not use AI, which I can appreciate it. I not only bring my daughter to him who is a D1 athlete but I've also recommended my family and friends to him. Thank you doc for your amazing knowledge and expertise in the west valley. WE appreciate you.

I can't recommend them enough! I've been going to Alex for over 18 months…read more His practice is very sports medicine centric. He wants what is best for you. As an example, he has given me exercises to do at the gym. He has even gotten on the floor showing me how to do them. He cares about his patients. I get adjusted every 2-3 months or more frequently if I've been traveling a lot. I have moved around the country for work and out of the 12 + chiropractors I have used routinely, Alex is the best! The office is clean with modern adjustment tables. He is not a salesman or ambulance chaser. If I leave a message it is returned the same day. I can't recommend Dr Alex Swartz enough. He has a small growing practice and is NOT a large "in and out chiropractic mill."