Called them for a tow on a Saturday morning couple weeks ago and left a message. They never called…read moreback.

24 hours a day service? Oh no they don't offer 24 service!! They don't even answer their phones 24…read morehours a day. I called several times over the span of 11 hours (6 PM - 5 AM) and no one ever answered the phone. I should have used my computer instead of the phone because the computer always gives more options in Google searches. I called around and Reliable Towing actually answered the phone promptly and was willing to send someone right away. I was willing to wait two hours for the new crew that started at 7:30 AM. If you are going to advertise 24 hour service, then give 24 hour service or at the least, answer your phones 24 hours a day!! Here's the number for Reliable Towing 509-960-7942. The woman who I spoke with was very nice and professional and happy to help even though I called at 5:30 AM.

If there more stars I would give more stars!! In early 2025,…read moremy 2014 Ram 2500 Powerwagon had a bad tick and it turned out to be a bad lifter that wore the camshaft... long story short, I needed a new 6.4l hemi for my truck. I got quotes for it from about 11 different mechanics. I went with 5 MILE AUTO CENTER because of the communication and the transparency of what was included and how much each item would cost. The work was done in the promised timeframe and they kept me informed on the progress and answered questions every time I had them. Then when I came in after done work and made my final payment I was informed that not everything they quoted was needed and they were able to do the work for less than what they thought and agreed on. THEY WERE TOTALLY HONEST AND ACTUALLY CHARGED ME OVER $500.- LESS !!!! I could not believe it! I have not met anyone like that!! Then later on after about 2 weeks, the fan was still much louder than I was used to (turned out my old fan clutch was actually broken and that is why it was so quiet) he replaced it and put in a new one, all under warranty, did not charge me a dime! In addition they topped off my transmission fluid which was low, for no charge at all. My experience with 5 MILE AUTOMOTIVE CENTER could not have been more pleasant! A huge shout out to the 5 MAC and everyone who works there, I d recommend them for any work you need done on your car! They are HONEST, CARING and TRUSTWORTHY, and of course, my truck runs like a champ now!! Will take all my vehicles there if I ever need anything.

I'm not great a dealing with cars or mechanics. I don't understand them and so feel vulnerable when…read moredealing with people who do. It comes down to trust and the experience I had at 5 Mile Auto, took a weight off my shoulders. Every employee I met there was professional and always willing to answer questions. All around great experience during a frustrating time dealing with a damaged car. Would highly recommend.

Evergreen Towing gave me huge headaches to remove an abandoned vehicle from my yard. They came out…read more2x, causing me to remove my fence and take 2 days off work, and then still refused to tow the vehicle out of here. I was told by the city's Code Enforcement that I had all the paperwork completed, and Evergreen was authorized by the city to tow it, it would not cost me anything. Well, Evergreen wanted $175 then told me they would not be able to tow it! I called ACE. ACE TOWING came immediately, towed it out of here, and it cost me nothing. I will use them again for sure!

Their customer service is great, their services and repairs are fast relative to my experiences…read morewith other mechanic shops, they provide Uber rides home and back to the shop so I'm not waiting all day in their office, and the parts that they use are high-quality and come with a warranty. I've gone here for the last two years and will continue to do so for my automobile needs.

Poor management leads to poor service…read more I was invited to drop off my car on a Friday morning with the promise that it could be fixed the same day. The issue was straightforward and resolvable in a single day. After eleven days of vague and questionable excuses, I finally got my car back. I don't know if Tune Tech's policy is to "just get them in" and then manage as best they can, but it would explain the overpromising and underdelivering I experienced. I hope their scheduling and policies don't reflect their technical abilities. I hope they fixed my car correctly. I wish I didn't have that doubt. Time will tell. Two stars instead of one because they provided me with a discount as compensation.

Have been patronizing M P since they were located over on Monroe. Mike has always delivered…read morewhatever was described and has always been honest with us. We miss Tony on the South Hill, but over the years we (our entire family) have patronized all three locations. Sometimes the truth hurts, but they have always been truthful. Love Mike and we hope he runs it for another 30 years!

In February 2025 I brought my 2002 Chevy Silverado 2500HD to Mechanics Pride South Hill because it…read morewas not running right. It had a rough idle, surging and was dying. They called me and told me that it had low compression on cylinder 1 and was going to need a new engine as well as many other repairs it needed. After quoting me a very high price, I declined and proceeded to pick up my truck later that day. When I went to pick up my truck, they again stated it would need a new engine, but when I asked what caused the low compression they stated that they did not know why. After taking matters into my own hands, I found amazing and consistent compression on all 8 cylinders of my engine and a faulty EGR valve that was causing all my problems. After replacing the EGR valve the truck ran flawlessly and hasn't had that problem since. I am so glad I didn't fall for a new engine! I would recommend staying away from Mechanics Pride as clearly they have no clue what they are doing. Thanks for nothing!