I'm currently unable to drive due to shoulder surgery and needed an alternate way of getting to…read moreappointments. I was able to use the 4 and 23 lines to easily get to/from my appointments today. The drivers were friendly and waited until I had a seat before moving. This was helpful since I can only hold on with one arm. Both busses I rode were clean as well. Nothing sketchy about the ride, I felt safe both ways.

The busses are normally a minute or two late. Now the busses are 10-40 mins late dont expect to…read moremake it anywhere on time. Even when you try to catch an earlier bus you will be late.

STA Plaza is connectedvto the skywalk system. It has a few fast food optiond, a couple of…read moreconvenience stores, and areas to wait on the outside and inside.

I prefer to speak only when Spokane to…read more I was going to STA-rt my review with a bad joke but I decided to STA-y clear of such folly. This is where the Greyhounds stop which is why I come here. The Spokane bus station has gorgeous rounded walls and silver trim just like a lot of other stations in Washington state do. It looks like it's from the 1950s and it's absolutely adorable. I don't like that the Border Patrol steaks (I mean stakes, but they probably do that too) this place out and scares people. They should be ashamed of themselves. It looks old and a little dimly-lit on the inside but there's plenty of waiting area which is good. It's lovely for Spokane and works perfectly.

It's been awhile since I've ridden a bus, & as I'm high risk... during era of COVID-19... I was…read morenervous.. I need not have been... such a relief!

From the owner: Daily schedules from read more

I had an early morning flight from Spokane and this gentleman was professional polite very…read moreknowledgeable about the area very clean car. I would certainly use them again. Excellent service.

I just wanted to make a fast review to state the professionalism and courtesy that Al displayed…read more My gf called Al yesterday to schedule a very early morning pickup (3:30am) next week for her son. Unbeknownst to her, her son was also securing a ride from friends. Al was courteous on making the early morning pickup arrangements and he was very understanding when my gf had to cancel with him. We just wanted to let people know that Al is a great guy and understanding on the cancellation.

I had the same driver each way her name was Christi and she was amazing. The ride was smooth and…read morepeaceful (i slept like a baby). My first time on the Greyhound and I honestly loved how surreal yet safe and serene the trip was.

Bought a ticket for my special needs Adult sister to ride from Eugene, Oregon to Idaho with a stop…read moreto switch buses in Seattle. the Driver was very ride from the start so much so she called me because she was upset at his yelling at people for nothing. They arrived at 10:45 pm 15 minutes late but the driver assured her and 1 other lady being transferred that their bus was still there and wouldn't leave them. Well it did leave before they got there and then at 12am they were kicked out in the cold (30 degrees) and freezing and left on a bench for 7 hours overnight scared to death ( have you been downtown in Seattle at night?, she had not.) She was scared at the drugs and fights she was seeing. I lost contact with her after an hour and tried calling customer service, what a joke! Marco (a supervisor) told me after no solution was available I should take better care of my sister in the future and not buy a nightime ticket! That's all they had for Christmas week folks. Then after calling back another supervisor "Bill" told me if I was so upset maybe I should drive the 8 hours myself and take care of her myself because they cant do anything about leaving her outside freezing and scared. I'm appalled that he said this happens often and I should just understand their policies about late buses. you would think communication between the drivers of these buses would fix this, but apparently it is common place. NEVER use Greyhound and never call their customer service because they aren't even in the US! Both times I got India and couldn't understand them very well except their insults. they couldn't even tell me what time it was where she was and wouldn't admit they weren't in the country but it was very obvious they weren't. Greyhound should be ashamed not of just kicking her out in the cold, but telling me I should take better care of my sister when I wasnt even there to do so.

nice little train station, only food fare is vending machines, would be nice if you could get a hot…read moremeal or a cup of coffee, plenty of seats, quiet space to wait for your train. most schedules are early mornings.

Boarded train 7 at 7:40pm in East Glacier Car attendant Rico…read moresays the bathroom outside our room doesn't work. Car 731 smells of human waste. Rico nicely says he has no idea what smells but 'they' gave him air freshener. No other rooms available. Been sick twice. How can this be that Amtrak has had knowledge at lesst since East Glacier. By attendants word, he knew about it before we even boarded. Customet service no.help Reservations no help Amtrak police contacted at 12:20 am thinking I was calling a complaint number. Train is due in Spokane, why hasn't amtrak made arrangements to switch cars in spokane. As of 12:30. No word. No help. No call back. Trip was for 10 year wedding anniversary. Still no contact from this CRAPPY company

Way better than Uber. Always on time and never leaves me behind. Super friendly drivers. Affordable…read moreprices too. Way cheaper than Uber

If you have a folding wheelchair and cause zero damage to the driver's car, you'll be charged an…read moreabsurd repair charge with no recourse for review other than to pursue of a legal suit. Take photos. Protect yourself. If you're disabled, this company sees you as a cash cow.