I had an early morning flight from Spokane and this gentleman was professional polite very…read moreknowledgeable about the area very clean car. I would certainly use them again. Excellent service.

I just wanted to make a fast review to state the professionalism and courtesy that Al displayed…read more My gf called Al yesterday to schedule a very early morning pickup (3:30am) next week for her son. Unbeknownst to her, her son was also securing a ride from friends. Al was courteous on making the early morning pickup arrangements and he was very understanding when my gf had to cancel with him. We just wanted to let people know that Al is a great guy and understanding on the cancellation.

Renai is the best driver! And absolute angel! Highly recommend! Attentive to all my needs! She…read morecares about all her people.

My first time using precious cargo! They were on time, professional, safe and courteous. The ride…read morewas a breeze and my driver was nice and friendly. I would recommend them to anyone needing transportation!

If I could've left zero stars I would.This low budget bus line I guess is contracting thru Amtrak…read more Both companies are garbage as far as I'm concerned. The old man agent named Gary apparently thinks he can speak to people anyway he wants. WRONG! So because I was bait and switched to this garbage bus line without notice. So let me save you the headache, but an airline ticket. Way less brain damage

From the owner: Northwestern Stage Lines is a transportation company based in Spokane, Washington along with their…read morepartner company Boise-Winnemucca Stages, based in Boise, Idaho. Our passengers now have the ability to book rides from Seattle to Las Vegas and many places in between due to our new partnership with Salt Lake Express. Currently, Northwestern Stage Lines/Boise-Winnemucca travels to more than 25 destinations with connections to Airports, Amtrak and intermodal bus stations. We take care of our customers, one customer at a time, by keeping the basics in focus. Providing a clean bus that’s on time and delivers a safe and uneventful trip. We operate a large variety of coaches from our facilities in Spokane and Boise, some of which are ADA accessible (wheelchair lift equipped). Our stages operate over 575,000 miles each year and transport over 200,000 passengers each year.

Repeatedly unreliable and rude -- avoid…read more I used Special Mobility multiple times and my experience was consistently poor. Their call center reps are rude on the phone, often schedule pickups for the wrong dates and times, and fail to correct the errors. Each time I asked to speak with a manager, tqhe staff became argumentative and insisted I was being rude -- even though I stayed calm and only asked for the service I paid for. I cannot rely on them for timely rides and customer service only makes the situation worse. Not recommended.

I have a family member that unfortunately has to use Special Mobility and now i have had multiple…read moreexperiences with Their call center reps are not only rude but 65% of the scheduled pickups end up being the wrong dates and times; overall, leaving my family member stranded without a ride to a important medical appointment. Due to their negligence the medical provider refusing to reschedule the appointment due to cancellation on the day of service. after bringing this to the attention of the administration, Many weeks have passed and still nothing has been done and the rudeness has only gotten worse and management has neglected to return my phone calls at my request with This I might add, it is a shame that sick and elderly people have to deal with representatives like this in order to get a ride to a medical appointment. It's almost as if the call center employees are sociopaths that get some sick joy on controling the weak and sick; thriving off ruining everyones day Until upper management makes drastic changes to their call center employees this company is more then likely going to have numerous legal problems in the near future due to their employees. Freedom with their patients, information releasing it to almost anybody!!!

STA Plaza is connectedvto the skywalk system. It has a few fast food optiond, a couple of…read moreconvenience stores, and areas to wait on the outside and inside.

I prefer to speak only when Spokane to…read more I was going to STA-rt my review with a bad joke but I decided to STA-y clear of such folly. This is where the Greyhounds stop which is why I come here. The Spokane bus station has gorgeous rounded walls and silver trim just like a lot of other stations in Washington state do. It looks like it's from the 1950s and it's absolutely adorable. I don't like that the Border Patrol steaks (I mean stakes, but they probably do that too) this place out and scares people. They should be ashamed of themselves. It looks old and a little dimly-lit on the inside but there's plenty of waiting area which is good. It's lovely for Spokane and works perfectly.

nice little train station, only food fare is vending machines, would be nice if you could get a hot…read moremeal or a cup of coffee, plenty of seats, quiet space to wait for your train. most schedules are early mornings.

Boarded train 7 at 7:40pm in East Glacier Car attendant Rico…read moresays the bathroom outside our room doesn't work. Car 731 smells of human waste. Rico nicely says he has no idea what smells but 'they' gave him air freshener. No other rooms available. Been sick twice. How can this be that Amtrak has had knowledge at lesst since East Glacier. By attendants word, he knew about it before we even boarded. Customet service no.help Reservations no help Amtrak police contacted at 12:20 am thinking I was calling a complaint number. Train is due in Spokane, why hasn't amtrak made arrangements to switch cars in spokane. As of 12:30. No word. No help. No call back. Trip was for 10 year wedding anniversary. Still no contact from this CRAPPY company