Spokane Roofing applied a 60 Mil TPO GAF product on our three car garage in December of 2019. Large sized and number of wrinkles appeared gradually in the next month or so. Jeff Sitton, owner, stated wrinkles are "normal" in winter installations and they will do nothing about it. We were sent a note of apology for any inconvenience and a certificate for dinner out after we began to be concerned and complain. When further pressed, Jeff Sitton contacted GAF. We got a letter from the manufacturer saying "wrinkles are normal" but we received no response to our questions concerning this specific roof i.e. had they seen pictures of it? Jeff came out to inspect the roof on February 3rd of this year. He stated the wrinkles were normal and this was in fact a beautiful job in his opinion. He offered us $500 dollars. He later stated Spokane Roofing would, however, redo the roof and he would email me confirmation of our conversation. We would like our money back but agreed to a new roof with the understanding it had to be of better quality than this installation. No email from Jeff as of February 12th even with a reminder email from me on the 8th of February. I wrote the GAF manufacturer again this evening with the attached pictures. Frustrating. I started the process of concern and compliant over a year ago now. Long delays, promises to address the issue, and non-responsiveness. Don't hire this company. read more

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Professional, fair price, new roof on and done within a week. Definitely recommend. I priced three roofing companies and Spokane roofing gave competitive price and high quality. read more

Every interaction I had with Spokane Roofing was 100% professional , from the initial bid to final cleanup and followup. I am extremely satisfied with the job and the performance of the employees. Great company and I would use them again in a heartbeat. read more

Too bad there is nothing lower than one star. My new roof installed by Spokane Roofing roof leaks so bad the drywall had to be replaced, along with the carpets and all interior paint. The owner/operators are extremely rude wimpy little geeks. They do not stand behind their products or services and will screw you big-time if you are unlucky enough to hire them. Do not expect them to honor any written or verbal commitments. read more

This is one of the worst contractors I have ever dealt with. First of all, I live in Seattle, WA and own a rental property in Spokane and due to logistics I decided to use the internet to find a decent company who could fix my roof. Their project manager Nicole never called me not even once, nor did she email me until two weeks later the morning of. On 11/1/2018 at 7:00AM Nicole called me and left me a voicemail that In 10 minutes she was sending out her guys over to my house. By Washington State law I am required to give my tenants reasonable notice at least 24-72 hours for someone to come onto their property. Nicole knee that I had tenants in my unit and completely disregarded that. How would you like not to be notified and some strangers to show up at your property at 7:30AM, you would be pretty surprised! After that, she decided to buy the materials necessary to fix my roof without my approval. In addition to that, when I asked her whether she would give me any warranty or anything of the sort she told me there was no warranty and they were going to install shingles next day. When I asked her if they would cover my roof in any way since it would be raining the next day she said no. For everyone's information although roofing companies might not give you warranty they will at least give you manufacturers warranty or guarantee you to come out there for free and at least look at your roof if anything happened. When a roofing company doesn't even give you manufacturers warranty that means their roofers aren't certified with that manufacturer to install it properly. When I finally got frustrated enough with her lack of proper communication and that this company didn't want to wait until a different day when it wasn't raining to install nor would they give me any sort of guarantee meanwhile charging me a whooping $970 I decided not to work with them. Well they send me an invoice stating that I owe them $136 for coming out to my property. I wrote Nicole an email stating that she never informed me in any way in advance that they were coming out there on 11/1/2018 and it has been two weeks since I had any sort of communication with her. Guess what- she never replied! They charged me for a service that they never informed me of, you can't simply show up at someone's property without even letting them know in advance. Luckily for me I called two more companies who came out to my house for FREE! If a roofing company has to charge you for coming out and just looking at your roof that means that's how they rip you off. read more

They don't come out to your house to do an estimate. They only do it based on a satellite photo of your house. When they call they tell you a price. They still won't come out until you hire them. And then they tell you about all the possible extras and unforseen items that can happen. How can anyone give a proper estimate without seeing the roof. We told them we had a lot of skylights, we were told that the price would change after they show up, but then again they don't show up until you hire them. Very rude on the phone too, condescending. read more

Best roofing company in Spokane Washington hands down, friendly and reliable company to work with.