The experience we had with this company was not good. Our driver was very rude, would not make a…read morerequested stop, would not turn on the heat for us. Then, the bus battery died after the concert and they charged us for the time we were inconvenienced and spent waiting. When I was booking I was told gratuity not included. We gave our driver a cash tip that reflected the disappointing service we received but were charged an additional 20% on top of this. I would not recommend using this company. I travel very often for work and have experienced many levels of service. This was one of the lowest levels I've seen.

Not as advertised…read more I booked a Holiday Lights Tour before Thanksgiving. I made the inquiry and requested a quote through the website on November 13th for the 14 passenger Stretch Excursion for a December 18th tour. The reply said, "based on you request" and included the cost for up to 14 passengers. In a later email I was told ice and water would be provided, we could bring our own beverage. Bluetooth for music. Dec 18 rolls around and right on time, a 2005 town car limousine pulls up in front of my house. When we get in, the chauffeur hands me a roll of paper towels and says we might need them for the window fog. (even the windshield defroster did not work). There was no ice, no water, and no bluetooth. Radio only. The only reason I give the evening 2 stars is the tour was well planned and the selected displays were worthy. The accommodations took all of the elegance and adventure out of the booking. What irritates me the most is I booked early enough that my fare should not have been sold. There is more, but I have said enough. I did not plan to give a bad review. but when I emailed A-Star to express my dissatisfaction, it was not acknowledged. I do not recommend this Limousine Service, very disappointed.

I had an early morning flight from Spokane and this gentleman was professional polite very…read moreknowledgeable about the area very clean car. I would certainly use them again. Excellent service.

I just wanted to make a fast review to state the professionalism and courtesy that Al displayed…read more My gf called Al yesterday to schedule a very early morning pickup (3:30am) next week for her son. Unbeknownst to her, her son was also securing a ride from friends. Al was courteous on making the early morning pickup arrangements and he was very understanding when my gf had to cancel with him. We just wanted to let people know that Al is a great guy and understanding on the cancellation.

We were just in town for a Wedding and researched car services. In coming across David from…read more4Royalz, we were pleasantly surprised how professional and courteous he was throughout the whole process. David takes his job very seriously and was on time and professional throughout the journey. I wouldn't hesitate booking with 4Royalz and will absolutely do so again when we're back in town. I travel a ton throughout the country and am often working with professional drivers, David is hands down one of the best of the best.

Thank you for an amazing experience. My guest and I was picked up promptly. Our driver was very…read morefriendly and knowledgeable of the area. The drive was beautiful and smooth. The car was extremely clean an comfortable. Will definitely use again!

Great local cab company with good rates same drivers for years recently upgraded vansread more

Just got ripped off by a driver I normally take this taxi and it is totally fine gave him $20 and…read morehe gave me $10 in change for a ride with in Coeur d'Alene which I know is only 7 tipped 5 anyway he just made $7 which is a hundred percent profit kind of shity for him to do that I would still recommend this cab to anybody cuz every time I've taken it they are amazing the one guy kind of shity though

Great service and communication!…read more We asked Jocko for transportation after a wedding. Initially we booked a transport only, but after asking advice we changed to his hourly rate. Jocko also was accommodating, picking up an order of Taco Bell on the way. His ride was clean and on time, highly recommend!!

So glad I was able to book Jocko for a round trip car ride between the airport and CDL! I was…read moretraveling solo with my 18 month old and it made such a difference having a reliable, safe, and friendly car service/driver. Jocko was communicative, accommodating, on-time, and had a car seat for the little one. His car was also really nice and very clean. Thank you Jocko!

Bill, the cab driver saved us on 7.24.21. We had set up an Uber ride the night before for a ride to…read morethe airport. No show, no call, no explanation from Uber. Call to Yellow Cab and he arrived in less than 10 minutes. Super professional. Said Uber drivers were on strike (did I say thanks Uber?). Thanks Yellow Cab, REALLY! Tom

This has to be the worst cab service I have ever encountered. The dispatcher gives me a estimate…read moreof time the cab will arrive. That time passes so I give them a call back. Dispatcher says well they should be there...no they are not I say. Well they should be there any minute. Wait awhile and then they call the restaurant I am at and say the cab is unable to come because it broke down. The dispatcher talked as if she didn't care, I hope a cab company is this area does care and puts them out of business.

Great airport transportation from coeur d alene Idaho to Spokane airport always been on time and…read morefriendly drivers

Wonderful experience on a tour from Spokane to Wallace ID and back to Spokane…read more EXCELLENT!!!