I am so pleased with the unique and beautiful arrangement Neil made for us . This was my daughter…read morewho wanted to give a teacher she hasn't seen in 20 years a bouquet and card . We were on a time crunch and we're so pleased with the fast and beautiful arrangement ! It made the day so special . Thanks Neil !

I ordered my mother an arrangement online through Rita's florists they basically put orders out to…read morelocal florists in the area you need and those florists take the bid and fulfill them. When they fulfill them they are given the "recipe" for the ARRANGEMENT, (in my case the standard pretty please arrangement)and they accept the price they are being paid to fulfill that arrangement. Heather House decided to accept the order and the price for the order. On their own website they have the exact same arrangement I ordered and it's listed as a "best seller". Which means they arrange it more regularly you would presume right? So how does the recipe differ based on the accepted price?! Well let me tell you how it differs. Heather House themselves (Patti actually which I believe was actually Neil using a false name)took the order, went to her refrigerator pulled out the flowers that she felt came closest to the ones in the arrangement, threw the stems in a vase and put a bow on the vase and that was the extent of time she took. She did not attempt to match the flowers to the arranged specifications of the standard pretty please arrangement in any way. When my mother sent me photos I was astonished that they felt it was worth more than $10! I could go and buy those flowers in an unarranged bouquet for $5.99! I could have bought a dollar store vase and thrown them in there and threw a bow on it myself for far less money! When I called I got their answering machine so I left a very nice simple message to please call me back. "Patti" did and well she was brash and abrasive and combative to say the least. She felt she needed to question why I used an online service. Truth be told it's not hers to ask but I was shopping for a florist in the area and many of them were too busy to fulfill an order in two days. She then got very loud and stated she only got paid $21 for the arrangement plus $10 delivery fee. I felt that if you accept the order you accept the price and you agree to deliver what the customer ordered, and I stated so. This only led to her growing frustrated and she started to talk about how the Internet misrepresents the arrangements and it's a ripoff and then she has to deal with the backlash. Which I don't understand because I can order online through her site looking at the same picture of the same arrangement,it should not be different just because you go through another company. If you accept the order you should deliver the goods as they should be. Anyways she then said I didn't understand the floral arranging business. That she gets a recipe card for the arrangement and goes off of that and she always ups her prices because you can't make the arrangements with the amount of flowers they put on it. Ok this is where my biggest complaint comes in. She didn't have to accept the order!! She could of seen it said not possible and moved on. She accepted it therefore she should deliver. Instead she rather lose potential customers by sending a pathetic display no where near what was ordered and paid for and then argue with the customer how she couldn't arrange it for the amount she got paid. That shows little talent as well as a huge problem with customer service skills. After explanation of how she couldn't fulfill the order properly I again asked why she took the order if she couldn't do the job well. She stated she needed to clean her fridge out for Valentine's Day! So now you admit you felt the person receiving it didn't deserve the arrangement that was ordered and just should settle for what you felt like giving them?! Wow that's a great mindset to have for customer service! She kept telling me I didn't understand the business and wished me good luck in the future and hung up on me! I am at disbelief someone can be in the business of making things beautiful and be so incredibly rude and discourteous. Not an effort was given for the arrangement or the customer. But don't just take my word check her BBB rating you can see the wonderful "customer service" in action. Very arrogant and will not back their work well unless you paid out the nose. Her response to my complaint online is to take to her businesses fb page and spew lies about how much was paid for the arrangement by ME! She got a portion of what I paid not my doing...she says I expected the flowers to be redelivered for free I never said a word about that I wasn't allowed to speak long enough she just started yelling about how little she got paid and then went into a lecture about Internet ordering and how she hates it. My simple response why did you take the order?! I don't normally complain but her condescension and rudeness is off the charts and no one else should be subject to that kind of attitude. Floral design IS an art form and customer service is important. meshing them together is key. I'm beyond sorry she accepted the order for both sides. She has the ability that's what makes it worse she just didn't care to do better.

Have tim. Call me please tell him this is Ricky gibble and the wedding was great thank you for the…read morebeautiful flowers at a great price I will recommend you all to my friends thanks tlm and family

Great customer service! I had ordered flowers to be sent to my mom's work a few weeks in advance, I…read morelater found out that she would only be at work a half day that day and after calling the Boutonniere shoppe he was able to find a way that they could deliver it early in the morning. I had to call again a week later (only one day before the flowers were supposed to be delivered) because she had ended up in the hospital and would obviously not be there to receive the flowers- he was so helpful and even willing to cancel my order and refund me completely! In the future I will certainly be using the boutonniere shoppe everytime I send flowers in the area!!

Petal Perfect was very gracious and agreed to getting the…read moreflowers delivered as requested. The flowers are always beautiful and the owner and staff are friendly and helpful.

Excellent personal service with the professional touch. Pricing was great and my wife was thrilled…read morewith her birthday bouquet. They went out of their way to make sure I was satisfied. They gained a customer of regularity with me.

Riverside Blooms was the perfect choice for our June wedding. We knew we wanted to do create our…read moreown floral arrangements and getting them right from the grower was the perfect solution. We spoke with Marci about 9 months before we got married to discuss the types of flowers and colors we loved and what she had available in our crops. More than the exact flowers, the colors were what was most important to us. We wanted bright and fun pops of color everywhere and WOW did Marci deliver! We chose a few set types of flowers and paired them with some of her grower's buckets - blooms and greenery of her choice to fill the amount of stems we estimated we'd need. She and her crew are so incredibly talented and the hard work and dedication they put into their farm and crops definitely shows. RB was so easy to work with from start to finish. We visited Marci at the farm to talk through some options initially, then everything else was done through email, payments were done through their online portal, and we picked everything up two days before our wedding. They provided all the stems in buckets for us to easily transport home and the flowers were even more beautiful than I had pictured. Everything was prepared perfectly and was easily ready for us to turn into arrangements the next day. Whether you're ordering pre-made flower arrangements or you are up for the challenge of DIY-ing your flowers, or if you're just looking for some beautiful bouquets as you're driving past their farm...Riverside Blooms is definitely the way to go. All our friends and family commented on the flowers and how beautiful they were. After the wedding, I was able to save my bouquet and my husband's boutonniere, preserve them in resin, and we created book ends for a bookcase in our house. Now we get to enjoy our wedding flowers for years to come! Thank you, Marci and team, for everything! We are so grateful for your help and talent and thrilled to have gotten to enjoy your gorgeous flowers on our big day.

Great service, fast turn around and the wrist corsage for my son's prom date was beautiful!read more

I made a mistake by driving here to get flowers for my mother's birthday…read more First time to this place. Not open at 10am as stated on their website & sign on their front door. As I sat here waiting for them to open, I noticed all of their bad reviews. Perhaps it was a blessing that no one open their store today. Now, it's 10:15. I'm off to find flowers at another flower shop. Note - the store looks very trashy & dirty from the exterior.

We called from a distance away, for flowers to be delivered locally. They were very helpful in…read moreselecting the appropriate bouquet. It was beautiful! The service was prompt, efficient and economical. We were very pleased.

Petals With Style provided the flowers for my daughter's wedding this past weekend. Every piece was…read moreabsolutely beautiful down to the last petal! We received so many compliments about the flowers throughout the event and the days since. The flowers adorning the arbor were stunning and exactly what I envisioned. I can't thank Stacia enough for the amazing job she and her team did! Well worth every penny spent!

I highly recommend this florist to anyone who is looking for a top-rated and thoughtful florist. I…read morewalked in on as they were closing last night. I bought a centerpiece for my girlfriend's 50th birthday dinner celebration at Carr's. As I am making my purchase, I asked if I could purchase some rose petals to sprinkle on the table. Lewis said, "Happy to!" I mentioned I was just in town for the dinner and loved the quaint shops. He offered to personally deliver the arrangement to Carr's so I can explore the city without having to carry the arrangement around. To my surprise, Lewis turned our table into the most talked about table the guests have seen! Everyone wanted to know the name of the florist. Thank you, Lewis!! You possess the true spirit in making dreams come true. #abedofroses

Stopped by to purchase a bouquet for my parents anniversary. He didn't have any pre-maid…read morearrangements that fit the pice range I was looking for, he immediately offered to make me an arrangement in my price range with the color scheme of my choice. What I got was way beyond my expectations! It was beautiful and my parents loved it. They actually have never been so excited about an arrangement from me in their life! The owner really takes the time to cultivate beauty and you can see the passion in his work. Thank you! I will most definitely be back and you've gained 2 more customers out of my parents:)

Trisha was great at helping to pick out the perfect flowers for our wedding and working with our…read morebudget. It was easy to contact her and she made adjustments as we asked without any hesitation. Most importantly, the flowers looked beautiful!!!