Big John Erdington delivery. As a regular customer who orders food for delivery to my second-floor…read morelocation, I was surprised when a driver refused to bring the food upstairs. This was not stated in any policy on the website or app. When I explained my situation, the driver hung up on me. I sent a text requesting a refund but received no response. When I contacted customer service, I spoke with Ashe, who informed me that Big John has a verbal policy in place that drivers cannot go upstairs or enter the building. However, this policy was not stated on the website or app. After placing another order for cash delivery, I was informed by Ashe that the driver would not come upstairs. Despite explaining that I have a disability that makes it difficult for me to go downstairs, Ashe gave me a five-minute ultimatum and threatened to blacklist me. This behaviour constitutes a breach of the 2010 Act on Harassment/victimization. As a customer with a disability, I feel that I was not treated with the same consideration as able-bodied customers. Ash was very clear that failure to come downstairs would result in being blacklisted. This made me feel victimized and pressured, especially as the driver only gave me two minutes to get downstairs, which was virtually impossible due to my disability. Despite explaining my situation, the driver continued to call me multiple times, putting a lot of pressure on me. This mistreatment has led me to seek legal advice. Unfortunately, I was unable to make it downstairs in the given time frame, as I was struggling with the stairs. I regret to inform you that the food I received was lukewarm and not hot, which made it almost cold. I was disappointed with the experience and felt mistreated. As evident from my history, I am a frequent patron of your services. However, I must bring to your attention that the driver assigned to my recent delivery has constant pressure to get downstair. Big John delivery driver. reference his number 07576 370340, despite my inability to comply with the two-minute deadline due to physical constraints.

Ahh Big John's... That familiar warmth that washes over me as I see the pink on green colour…read morescheme, and the way that the words 'Famous Five' makes me think of chicken nuggets rather than Enid Blyton perhaps says a lot about my relationship with Birmingham's fast food institution. My relationship with Big John's on the Bristol Road went from a curious first meeting at the outlet opposite the Vauxhall Garage beyond Millenium Point, to a passionate few months of indulgence following a move to Selly Oak (The Bristol Road Big John's stood between my house and the train station as a constant temptation). Following dieting and vegetarianism, we're not really on speaking terms at present, sadly. Perhaps the best reason to visit Big John's on the Bristol Road lies in its rivalry with Pizza Pepper next door, which has led to an outrageous price war between both establishments, slashing pizza prices to less than 50% (In real terms, a massive 12" pizza from Big John's is a steal at £4.99). While Pizza Pepper's pizzas are less drenched in grease, Big John's has a small advantage by letting customers pick as much of their own toppings as they'd like. For example, my usual would be cheese, pepperoni, jalapenos, chinese chicken, regular chicken, red onions, peppers, mince, a second layer of cheese and a top layer of pepperoni - ONLY in that order. While the shame of struggling home with such a large box past masses of people waiting for busses might hurt for a while, the dinner (and following breakfast of leftovers) will be well worth the while. Besides pizza, Big John's covers a large variety of chip shop regulars, peri-peri chicken, kebabs, kid's meals and even paninis. These are all mostly inexpensive, with the 'Famous Five' deal in Selly Oak remaining an old favourite. When I moved to Selly Oak two years ago, a fairly small - but still generous - portion of six chicken nuggets and chips, a slice of pizza and chips, a donner meat burger, one piece of chicken and chips or four hot wings and chips were all available for £1 each, which proved to be a very tempting proposition at first. Following two jumps in price to £1.25, then £1.50 a few weeks ago, it remains a good deal but is less likely to make me count my change in the street like it used to. Perhaps over-indulgence has overshadowed my relationship with the Big John's in Selly Oak, but it continues to open new stores and keep customers happy with a large and often pretty tasty menu, so it must be doing something right.

Order arrives dead fast but only because they don't bother to cook the food through. eating pure…read moreraw pizza for dinner. ta lads

I haven't been in here for over a year because most of the staff were rude, unproffesional. Drunk,…read morediscrinatory and liked calling police to harrass customers. So I wandered tonight because I'd missed my bus and it was either this one or the one on the ramp which openly discriminate against homeless people. I didn't recognise any of the staff tonight. The first person who served me was polite. It was very quiet, I went to the bank and when I came back the staff rwalking round in twos informing people to leave, The second staff member was ok taking my orders, didn't give me a receipt I ordered a festive burger pie and hot chocolate. They'd run out of the latter. The police came in, they went to talk to so.e sleeping customers, I thought I'd witness another aggressive arrest on a homeless person. The person who served me called the police to tell tales. He served a drink to one of the policemen while I waited and waited. He finally brought it. I asked where's my, sorry for. Keeping me waiting? He replied something like where do you think you are ? To which I replied there is no need to be rude especially as I have Trip Advisor and Yelp to write it up. The place got noiser and noiser ruder and ruder yet no staff said anything. Won't be going back there for a while. . . ..

Friendly staff and a swift service but the two groups of people without purchases made this a poor…read moreexperience for me today. I normally go to Mcdonalds by myself as I'd go to a coffee shop or a pub if I've a food buddy. This Mcdonalds has been in Cherry Street for some years however the one at Paradise Forum has gone to make way for new buildings or I'd have gone there.

I am not a big fan of chain restaurants and Nando's is another reason for that. Options are very…read morelimited and variability is low. Spiciness is not just right and every time you get surprised. Atmosphere is good though and appropriate for groups. Lots of parking space available.

Always a bit hit-and-miss here. Have never had an issue with food that's been delivered, but table…read moreservice can be extremely frustrating as the kitchen is pretty slow even in comparison to other Nando's restaurants. Table was sticky when we sat down and cutlery area was empty so had to wait for clean knives and forks. It is a very busy large restaurant that was relatively new at the time of visiting so perhaps the staff were still getting used to service, but better training could be required. Food was satisfactory.

While I'm not a massive consumer of fried chicken, Rooster House is as close as I've ever come to…read morebeing converted. If you've attended the University of Birmingham, then there's a good chance you know all about it already: Staples such as the 'number five' and similarly popular set meals (which are damn good value for money, might I add) are common amongst the student lexicon and are placed at the lofty status of "legendary". Much of this high opinion of the House comes from those staggering home from Fab - the guild's weekly clubnight which goes down every Saturday night. Therefore, if there's not much on your telly and you're in need of a laugh, your best bet would be to sit outside Rooster House from around midnight on a Sunday morning and watch the train wrecks come and go. I imagine that Rooster House does the majority of its business during these fraught and hilarious hours of the night and it's almost impossible to not get sucked in. I find the chips to be pretty good, but the hot wings are the real winner here. You could always get a pizza, but if you do then you're completely missing the point. The hint as to what Rooster House nails is in the name, dummy!

Turkish menu is much more exciting than the fried chicken you may see outside. Good chicken…read moreschwarma, ok lamb schwarma. The chicken has a spicy but slightly sweet flavor to it and is nice and juicy. The lamb is also tender, but offers a bit too large of flavor contrast in the mix schwarma. Occasional gristle in the lamb. Fries are adequate. Soda selection is eclectic and fun. Cash only, FYI.

When it comes to takeaway food everyone has their favourite Chinese, Indian and pizza place but…read moresometimes you fancy something different. That was my Saturday night, I really could not be bothered to go out or cook and I didn't want the usual. A quick browse on Just Eat bought me to Wok A Noodle. Wok A Noodle is an interesting mix of Indian and Thai food with cake and milkshakes as a bonus. They have a huge selection of food; all the things you would expect from a standard Indian or Thai takeaway in one place. My husband went with a Thai Red curry and noodles and I had a chicken chow mein. My first thought was "hang on, isn't chow mein a Chinese dish?" This was chow mein done Thai style, by that I mean it was SPICY. I'm really not a fan of spicy food, but it was really nice. We also ordered tempura prawns, when they arrived the batter was soggy but there were edible and tasty; it's not the restaurants fault that tempura batter doesn't travel well. The food also came in those cute boxes you see on US TV shows which made smile. Delivery was fast, within 30 minutes which isn't bad for 8pm on a Saturday night. Overall I was impressed and happy with the food. Next time I'll have to try their Indian offerings. My top tip: Thai prawn crackers are amazing.

Update: I love this KFC. The only elaboration you're getting consists of three words…read more Trilogy. Box. Meal.

Had a late night donair that was delicious! Very friendly service in a clean, busy place.read more

Between this place and Pit Stop a few doors down, I prefer the Food Republic. They don't mess up…read moreyour order and they actually listen to your entire order. I have never had to interrupt them or remind them of what they are forgetting or what they are messing up. I also think the guys who work here are courteous and friendly which can go a long way when you have so many competitors nearby like they do on Broad Street.

We always use rubys for chinese takeaway as its nearby but also the best chinese in harborne…read more Ordered salt and chilli chicken and rice and it was really tasty and not too heavy. The spring rolls were also great, as were the prawn crackers We always collect which is really handy as really quick to pick up dinner and its really reasonable. The staff are lovely too.

This is a pretty average Chinese takeaway. I have only been in once and it is alright, but I know…read morebetter places in Birmingham. When I came in the staff were polite and fairly friendly, however they were not that chatty, but that is ok, it was the food I was after, not the chit chat! I ordered sweet and sour chicken as it is one of my favourite dishes when I am not feeling so adventurous and also some egg fried rice and dim sum. I did not have to wait too long at all, so that was good as I wanted to get home after a busy day. The prices were quite average for a Chinese takeaway. When I finally got around to eating the food, it was good, unfortunately a bit cold by the time I got back, but it was alright, nothing mind-blowingly amazing, but it was good all the same!