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    Splashy's Pool Service

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Splashy's Pool Service

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    3 More Services

    Pool maintenance

    Pool skimming

    Pool winterization

    Splashy's Pool Service Photos

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    7 years ago

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    Cody Pools

    Cody Pools

    (31 reviews)

    Cody pools cleaning and maintenance with Caleb, Joel and Noah has been a great experience. We…read morehave weekly cleaning done, along with chemicals checked and adjusted if necessary. They call or text to let us know they are on the way every time. Excellent communication and it's appreciated. They leave the area in great shape, leaving no messes. All this at a very reasonable cost. We highly recommend Cody pools maintenance program and Caleb, Joel and Noah in particular!

    We had Cody Pools put in an in ground pool about 6 years ago. Over the years we have taken very…read moregood care of their pool. It is a $45,000.00 pool. We have up graded the skimmers, the pumps even bought a larger system to move the water better. Never waited for anything g to just break, stayed ahead of maintenance and weekly care. NEVER EXPECTED to have chunks fall out of our concrete retaining wall for no apparent reason. And when say chunks, I mean chunks. Such large pieces have failed out, the rebar can be clearly seen. So I do what any responsible customer does, call Cody Pools. The transfer me to warranty department. I explain what has happened and the woman gives me a phone to a masonry person. I call this person, as I was calling, I was thinking to myself, if a customer called me saying chunks of the retaining wall, that a vendor of mine built was cracking out of the wall, I would want to ask that client more questions that I might need to turn over to my Quality Control Department might want to look into. But I guess not. Maybe this is normal for Cody Pools. I know when I called around for estimates I got questioned on "did you say chunks???" But anyway I called the masonry person and he spoke such little English we couldn't understand each other. So I gave up on that vender and started calling around. Needless to say Cody Pools won't be a company I recommend.

    Blue Haven Pools & Spas - Spa, grotto, waterfall, slide

    Blue Haven Pools & Spas

    (35 reviews)

    Ed Conde did an amazing job drawing up our pool and fire pit area it was everything I wanted. He…read morewas easy to work with and very thorough.

    While the pool itself was built nicely, my experience with post-installation service has been…read moreextremely disappointing. Each time I reported issues with the equipment, there was little to no follow-up or resolution. Over the past three years, I have communicated the same concerns to multiple managers--four in total--providing detailed explanations and photos each time. Despite repeated calls and assurances that the issues would be addressed, no meaningful action has been taken. On several occasions, I was told that the manager who had promised to resolve the problem was no longer with the company, and the process would start over again. After filing a complaint with the Better Business Bureau, I received an unprofessional phone call from a manager at the Blue Haven San Antonio (1604 office). During this call, the manager became confrontational, accused me of being dishonest, spoke inappropriately, and ultimately stated that they would not be addressing any of the outstanding issues before abruptly ending the call. The unresolved issues include: * Pool plaster discoloration shortly after initial fill * Pool light that has never functioned properly * Pool pump failure after one year, which was replaced * Ongoing failures of the HydraPure UV system lights within months of replacement, indicating a likely system defect Although replacement bulbs for the HydraPure system were eventually sent, they continue to fail, suggesting a deeper issue that has not been properly inspected or resolved. It appears that repair requests have been consistently delayed until warranties expire, at which point service is denied. Overall, this reflects a lack of accountability, poor customer service, and failure to stand behind the product and installation. Mr J. Very disappointed customer but blue haven doesn't care, so customers beware.

    Splashy's Pool Service - poolcleaners - Updated May 2026

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