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Splashy's Pool Service

5.0 (2 reviews)
Closed • Closed

Services - Splashy's Pool Service

Pool chemical testing and balancing

Pool draining

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Cody Pools

Cody Pools

(34 reviews)

We hired Cody Pools for the design and installation of our pool at our forever home. From our very…read morefirst meeting with Micah in design and sales to working with Brandon, our project manager, everyone was professional, creative, and wholeheartedly committed to making the experience positive from start to finish. The team brought our backyard to life. Micah was creative and thoughtful from the first design visit, taking the time to understand our vision and create exactly what we wanted. The crew worked together, and their collaboration, problem-solving, and attention to detail exceeded our expectations. Brandon truly stands out as professional, organized, respectful, and very patient during the evolution of our construction project. Cody Pools completely transformed our backyard, and now that the install is finished, we are happy to recommend them. We only recently activated Cody Pools' cleaning and maintenance program. Noah provides weekly service, checks and adjusts the chemicals as needed, and always communicates clearly by calling or texting before arrival. He leaves the area in great shape every time, with no mess left behind, and the service is offered at a reasonable cost. Thank you to the entire Cody Pools team for delivering a smooth, high-quality, and enjoyable experience. We highly recommend Cody Pools for both pool installations and ongoing maintenance.

We had Cody Pools put in an in ground pool about 6 years ago. Over the years we have taken very…read moregood care of their pool. It is a $45,000.00 pool. We have up graded the skimmers, the pumps even bought a larger system to move the water better. Never waited for anything g to just break, stayed ahead of maintenance and weekly care. NEVER EXPECTED to have chunks fall out of our concrete retaining wall for no apparent reason. And when say chunks, I mean chunks. Such large pieces have failed out, the rebar can be clearly seen. So I do what any responsible customer does, call Cody Pools. The transfer me to warranty department. I explain what has happened and the woman gives me a phone to a masonry person. I call this person, as I was calling, I was thinking to myself, if a customer called me saying chunks of the retaining wall, that a vendor of mine built was cracking out of the wall, I would want to ask that client more questions that I might need to turn over to my Quality Control Department might want to look into. But I guess not. Maybe this is normal for Cody Pools. I know when I called around for estimates I got questioned on "did you say chunks???" But anyway I called the masonry person and he spoke such little English we couldn't understand each other. So I gave up on that vender and started calling around. Needless to say Cody Pools won't be a company I recommend.

Blue Haven Pools & Spas - Spa, grotto, waterfall, slide

Blue Haven Pools & Spas

(34 reviews)

Ed Conde did an amazing job drawing up our pool and fire pit area it was everything I wanted. He…read morewas easy to work with and very thorough.

While the pool itself was built nicely, my experience with post-installation service has been…read moreextremely disappointing. Each time I reported issues with the equipment, there was little to no follow-up or resolution. Over the past three years, I have communicated the same concerns to multiple managers--four in total--providing detailed explanations and photos each time. Despite repeated calls and assurances that the issues would be addressed, no meaningful action has been taken. On several occasions, I was told that the manager who had promised to resolve the problem was no longer with the company, and the process would start over again. After filing a complaint with the Better Business Bureau, I received an unprofessional phone call from a manager at the Blue Haven San Antonio (1604 office). During this call, the manager became confrontational, accused me of being dishonest, spoke inappropriately, and ultimately stated that they would not be addressing any of the outstanding issues before abruptly ending the call. The unresolved issues include: * Pool plaster discoloration shortly after initial fill * Pool light that has never functioned properly * Pool pump failure after one year, which was replaced * Ongoing failures of the HydraPure UV system lights within months of replacement, indicating a likely system defect Although replacement bulbs for the HydraPure system were eventually sent, they continue to fail, suggesting a deeper issue that has not been properly inspected or resolved. It appears that repair requests have been consistently delayed until warranties expire, at which point service is denied. Overall, this reflects a lack of accountability, poor customer service, and failure to stand behind the product and installation. Mr J. Very disappointed customer but blue haven doesn't care, so customers beware.

Splashy's Pool Service - poolcleaners - Updated October 2026

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