Bryan W. Business owner, finally response back after 4 plus months regarding scratches on a new…read morevehicle after having my truck washed at his car wash. The truck had less that 1300 miles on it. Bryan wants to know why I had my truck washed at his business after hand washing and waxing 3 days prior. I am not sure if you are aware Bryan,there are some dirt roads in this area. I happened to be down one the day before I made the mistake of using your business. My truck was dusty. I had an appointment next door to your business, got lazy and used your wash instead of hand washing. My mistake. I thought I was using a credible business. And no, the scratches on the truck were not caused by the gravel road. If you recall, they were higher up on the sides If my truck was not parked outside of my house while you were invading my privacy with your drone, it means I was not home. My truck sits outside when I am home. If it was not there, I was not home. As we spoke about when we met, the scratches were not there before using your business. If you would have gotten back to me as YOU promised, we would not be having this conversation. I am out the time and labor to fix these scratches, but I am wiser. I would never again use your business.

I have used this facility many times but on a recent occasion the jetted wand pressure knocked…read morepaint off of my hood. I contacted Bryan the owner and after validating my paint is indeed factory paint with ZERO recalls and my VIN # to validate my vehicle is accident free with a CARFAX was told it wasn't his responsibility to pay for repainting my hood. He offered a touch up kit which would NOT work in this instance. The damage is too extensive. I'm out 400.00 to repaint my hood and he lost a regular customer.

Swiped my debit card to use the vacuum twice and it charged my account $10 when it's only a dollar…read moreper use. Then tried to call and speak to someone about the bogus charges but the numbers listed aren't the right numbers.

The employees were super nice and helpful and quick!! They answered all my questions and weren't…read moresuper pushy about adding on filters and checks!

great staff and excellent service! fast and reliable for all 3 of our vehicles! great cas car…read morewash as well.

This is the second or third owner I think. I'm glad they keep it up well as it's conveniently…read morelocated next to Walmart on Central.

Worst service ever! They did a poor job of washing my car. The inside was still sticky and filthy…read more I asked them to rectify the situation and the owner would not honor the satisfaction guarantee. One of the employees started working on the spots I pointed out and the manager told him to stop.

Hello I am a regular at the car wash Gwatzilla Pete and the guys have always made me feel at home…read morevery friendly quick to assist with whatever you may need the place is ran very professional and it's always a clean environment I recommend them to anyone to keep your car looking clean and running smooth so thumbs up to Pete and the crew Roachell thanks guys

Pete and the wash crew are really great nothing but the best customer service!!!!!!! They really do…read morecare about their people and their cars!!!!!!!

Great wash, constant tip texts hold it back…read more I've been a member since opening day. For a drive-through wash, they do an excellent job. My car comes out clean every time. The staff is friendly, quick, and consistent. I have never had an issue with the wash itself or the service on site. The problem is the follow-up. Every visit triggers multiple text messages asking for a tip. It happens every single time. Two messages per wash adds up fast. It turns a simple errand into a steady stream of notifications. Tip fatigue is real, and this setup pushes it. If they cut the repeated tip requests, this is an easy five-star experience. Until then, the quality stays high, but the experience feels cluttered.

I have had my two SUVs with them since they opened on Cantrell. Purchased the one year Platinum…read morelevel for both. Easy to drop in on the way from work or on the weekend. One is silver and the other is white. Both sparkle. No issues with the service or office.

Great wash job on my Bimmer - the tree sap was so bad, I couldn't even see out of it when I went in.read more

Great place always come here to get truck washed when I'm in Hot Springs like it because it's hand…read morewash

Best car wash I've ever had. When we drive through here from Texas we always stop and get the car…read morewashed.

Got my car washed right after going on a 100 mile trip to get all the bugs off my car at a self…read moreservice wash. Then on the way back I decided to try Tommy's to get the bugs off. They did not get the bugs off my car. Never going back is a waste of money.

Very nice Clean Friendly Easy to locate…read more Will frequent this establishment again

Our carwash in Highlands Ranch, Colorado is undergoing a remodel with new equipment. We were told…read morethat one tunnel would always be open, but that isn't the case. Both tunnels are closed. The manager has no sign reflecting what is going on so most customers don't know and just drive into the carwash where someone tells them the car wash is closed. Other customers are upset with it being closed, bit the lack of a simple sign that says something like most other establishments would have like, " Please excuse our mess, we are remodeling to serve you better. Our vacuumscare still open for your use" Manager certainly needs better customer service skills like his former assistant Laura has!!! Turnover here is ridiculous, is that the reason why???

If this is the place which I think it is - across from the Albert Pike post-office... WOW they have…read moreseriously gone down hill! It used to be a privately owned franchise. It was amazing back then. They are watered down everything now, the vehicles are not clean and they drove the price up. It's the McDonald's or Wal*Mart effect, get your clients used to a special level of mediocre and then raise the prices and lower your quality of product and most people don't realize or just accept it for what it is - SHAME on corporations for taking money and delivering sub-par quality services!