Okay this is another business that I am at very frequently that I can't believe I have not yet left…read morea review. I have been going to this particular Firestone location for years with multiple vehicles and I have to say that Carmine is one of the most honest mechanics I have ever met. A lot of people have an opinion of Firestone and various other car repair places as being rip off joints and a lot of them are. Before I found this particular location I used to go to other places and literally be afraid that they're going to come out and say oh you need a new Johnson rod or something of that nature because every time you take a car to one of these places they find something else wrong with it that you did not know about. This place is not like that. I drive approximately 100,000 miles a year for my job, and my wife does very close to that as she does the same. I purchase minimally four to five sets of tires per year from Firestone and have my brakes done, oil changes every month, and various other repairs that you wouldn't really think a firestone could handle like for example they replaced an axle on a Honda Civic for me. Most people think they just do oil and tires but you'd be surprised. I'm not going to say that they are especially inexpensive or anything however I probably get a little better deal than some because of the frequency that I'm in there and the money that I spend. They do stand behind everything they do and if you're not happy with something that they have done and you go back in there and politely explain it to them it will be fixed. They also offer a Firestone credit card which will give you 6 months same as cash on any purchase I believe over $250. This comes in very handy for people that may not have the money laying around for a set of tires that they really just need. I do strongly recommend however that you keep a good eye on this as if you go over the 6 months and your balance is not paid in full all the interest that would have accumulated will suddenly become due. The interest rate on this card is rather scary so you really don't want that to happen. No I know this doesn't really belong on a review for Firestone however I feel I need to add that if you do leave your car here to have work done on it and you are waiting for it, the waiting area is just about as boring as you can probably imagine however about a half a block away is Chris's diner. I'm pretty sure I have reviewed them before and if not I will soon because they rock.

Using Firestone Auto app ordered oil change synthetic oil 5 quarts $ 89.99 plus tax windshield…read morewipers replacement $ 39.99 plus tax and complete auto check $9.99 Pricing varies for automobiles. Booked time using App for 11 AM and worked on for an hour while I waited in seating area watching TV !! Good value for work done on time and very friendly staff

Hi, I accidentally vacuumed up an earring, and am unable to call th3 location on upper front st to…read moresee if staff there are able to look when they empty out the canisters at the end of tonight.

Today, 4/14/26 at 11:15 I went thru the wash, all was good except one the brushes wasn't…read moreworking/spinning.... I came around and went and told Owen and he was all over it!!! Got it working again, and came to let me know while at the vacuum. Very polite, friendly, professional, and took care of the issue. He apologized and offered to send the car thru again. I appreciate that effort!!!! He represents Splash well. Treat him well Splash, he's worth keeping!!! Thank you

Quick easy clean $10 gets ya clean and dry. $9 and other options too. Sign up on website for more…read moredeals.

I mostly go here because it is close to my house. The car wash works fast and does an okay job. I…read morethink it'd work way better if it just didn't rush the job so much. My car comes out looking alright and it still costs $14 bucks so 3 stars.

My name is Don Rumsey, I recommend JB Auto detailers. They do a great job they go above and beyond…read more They are a reliable detailers they always give you a courtesy call ahead of time. Thanks for your service

Awful. The guy was there an hour less than advertised. Left the car dirty in many places…read more Poorly vacuumed. Dog hair on the dash. Streaks everywhere. Weird white spots(look like paint) on my leather seats. Outside looks worse than before detailing.

Thank you for the amazing service and my car is like new again !! Appreciate getting me in and for…read morethe hospitality, Highly recommend :))

I initially started off requesting an engine cleaning; they went a bit above, suggested some…read morepractical advice. I took the platinum package so I will have 2 -3 more visits over the next few months for no additional charge. I wanted to wait a little while to write the review as things happen in between per my experience. Overall the service received was worth the effort and overall best result. I did not care what air freshener they used as that was not my total concern.

I've never had my car detailed before, but I've had it for over ten years and it desperately needed…read morecleaning. Based on Google reviews + price comparison, I made an appointment at Protection Auto. Steven was so kind and friendly, and even though the online system didn't send my appointment through, he was able to make room for my job in their docket. They did an excellent job--the inside of my car looks almost brand new and they did what they could on the outside. Reasonably priced, so friendly and professional, and they did a great job. I definitely recommend!

These guys are great! My car looked and felt brand new. Bang for your buck. I'll certainly be a…read morereturning customer.

I work out of town every week in Rochester and whenever I have a vehicle issue these gentlemen…read morealways figure out a way to provide me same-day service. Multiple times I have been in a bind and had to travel back with vehicle issues and they have taken care of me every time. They always point out items that may become a problem in the future and give me the best advice on how to take care of it. My wife and son also bring their cars here for all of their maintenance and we have always been satisfied with the top quality work. Thank you

Do not do business with these people. Do not trust them…read more Goodyear FAILED. So much for Goodyear's good reputation. On local service center is screwed up. They failed to diagnose a basic problem. Damaged the car and commit fraud when they did not tell me and tried to cover up their screw up. Now they will not refund my money and pay for new parts. So, what Goodyear committed fraud and now they want me to accept discount repair. Even after they acknowledge the fraud (failure to notify the damage they tried covering up).

tl;dr - Dude doesn't honor the prices listed on his webpage and over charges on a whim. If you have…read morea car, you should be ok. If you have an SUV expect to be overcharged. I recently took my 2011 Subaru Forester here for a full detailing. The price listed on his website is $200 for "Small - Midsize" and $275 for "Full Size Vehicles". I arrived, there is no sign, no indication of a business location. Its apparently just this guys garage in his back yard. As I am slow-driving around looking he waves to me in my car. I park and walk back. I had scheduled online indicating I had a Small/midsize. He asked me to confirm that I scheduled the full detail for a small/midsize with price of $200 and he looked at my car (parked in front of his house) and asks me if it is small/midsize which I confirm. It should be noted here that Small, Midsize and Fullsize are legally defined size categories for cars. A 2011 Subaru Forester has about 100 cubic feet of interior space, and is about 179 inches in length. It does even meet the classification of a midsize and is considered a small/compact vehicle. This will become relevant later. Having agreed and shook, I left and had business out of town I needed to attend to. About an hour later I get a text Based on the condition and that this is an SUV it would be $275 this needs deep shampooing and lots of steam on the interior." I remember that that is an extra fee for lots of pet hair and dirt but I can't remember what it is. And I am out of town, I have no way to get back to the car even if didn't like it, so I agree thinking that his concern is the extra cleaning needed (Note: I did clean the car out before hand. Yes the cup holders were dirty and oh god the pine needles... but I don't let animals in the cars and I just drive this vehicle 20 miles to work. What exactly is detailing if not extra cleaning for the car? Like... am I really paying this much for him to clean... my clean car?) When I finally have a chance to get online I confirm his prices for small and midsize and I see the extra fee is $25 not $75. That evening I pick up the car and try to ask about it. Turns out he is charging me $275 full size price because it is an SUV. Even though this vehicle is smaller than most cars, even though he saw it before I left and agreed with me on the small/midsize pricing, he apparently just always charges SUV's as full size. Even when explaining how a) this is not indicated AT ALL on his website, and b) he sent me a text that I thought was saying it was going to cost more because it was dirty; he didn't care. I agreed to the price. And in the end he is right, I deserve to pay that price because I didn't fully understand what I was agreeing to. And in the end, he deserves this rating, because his service was crap and he used deceptive and unclear marketing. And in the end, he deserves to loose my business for the next three cars I was going to bring in for detailing. As for the actual work... it wasn't terrible, but it also wasn't any better than what I could have done at home with 5 hours to clean the car. Not professional in any way, I basically payed a guy off the street to clean my car. Update: but wait, there's more! I got the car detailed because I am planning to sell it. So today l finally get out to prep the car for sale and I find he barely cleaned it! Just the stuff you can see right away. He didn't clean the instrument panel or vacuum the folds of the seats or... Well, just look at the pictures. So now, I need to go clean this car that I just paid $275 to have cleaned! Update 2: haha! the story changes again! Guy didn't like my review so now its about how 'dirty' it was, which when I brought up the cost increase it was specifically stated as not the reason. Whatever. Dear reader do yourself a favor and go somewhere else. I deep clean my cars every fall, there's no pets and I don't eat in my car... so there was a single year of dirt and pine needles. If that is too much to handle then do you really want this guy cleaning your car? I sure dont.

He cancelled June 23rd "emergency"he said "no problem i will just move everything to the 30th at…read morethe same time see you then" i sent i reminder to make sure and get this brush off. "When are you free next. Book the apt online I can't do it today "i live 60 miles away but had some other business to take care of in Binghamton.i already rescheduled it once now i have to do it again.If you value your time go some place else