Great service, amazing quality wash, and worth every last penny. Getting the membership was the…read morebest decision I could have made for my car! Thanks Derby!

An unending hard sell from the staff that lasted 10 minutes…read more I wanted an exterior car wash, not detailing ,not a monthly membership ,not vacuuming nor detailing supplies. You can protest until you are blue in the face and still have had better success talking to a wall. It was so bad that you might think this poor employee 's entire family was being held hostage in an undisclosed location. A monthly membership being the only key to freedom. Exasperated I just asked to be released and drove away no sale at all. RS Car wash corporate culture needs to change.

WARNING!!! Terrible!! Do Not go here if you don't want your vehicle damaged!! Absolutely horrible…read morecustomer service. Denied the damage they caused to my car. Manager Jamie was rude and condescending. Refused to show video he clamed to have, obviously because it would have proved that the damage happened there. No refund for my membership either. Obviously couldn't go back and have more damage occur. Guess this is how they make their money. Disgusting!

turned away for not allowing them to use a credit card…read more And then berated and lectured too by the manager What a truly horrible experience after having a bad day, they don't care that just come from visiting someone in the hospital. All they want. Is there monthly credit card charges.

Very disappointed, I've heard bad things about this Carwash and should have listened. If you want…read moreto come here, expect to leave with scratches all over your vehicle. MY BRAND NEW VEHICLE now is damaged. So pissed off.

This place is a rip-off... Change machine is " broken" to encourage people to use a debit/credit…read morecard and you end up with a charge for more than double what it takes in cash. DON'T DO IT!!! I used to go here years ago for the self -wash. It wasn't ok back then. Then I came here last year for the automated car wash. That was just okay. I wasn't satisfied because my car wasn't fully dry. Tried to go thru the drying part slow to get all the water off, but I guess its on a timer so it stopped and I didn't have any towels with me to finish drying it off. What a waste... So today I call myself saving a few $ and getting a little exercise by washing my own car. First the change machine only accepts 1$ bills, not 5's and 10's as posted... that was the start of project rip-off, luckily I had 4 singles... So they must have called themselves upgrading and putting a new operating machine in each stall. Well it is actually a little further away from the hose and brush that you need to use. Which means more of your time going to change the various settings. , like from scrub to rinse. That was the next part of project rip-off. So I wash my car, using all $4 in change. Normally I would get quarters to extend more time, but bcuz the machine is further and it seemed like the hose was a little shorter(less movement/flexibility), time was definitely an issue. So I see there is a credit card machine attached. So I'm like I'll pay another $3 - $4 to finish rinsing off my car. 3 something is the only price listed. Swipe my card, takes less than 3 minutes to finish and I end up with a $10 charge on my debit/credit card.... WTF??? What a rip-off A few more $ and I could have went to my place to get a hand washing and vacuum. Learned my lesson. I guess that's what I get for cheating on my normal car wash...

Excellent! First car wash in a very long time that actually takes pride in what they do... at first…read moreI wanted the top package full interior but they could not do it until the next day so I got the car wash & interior... $27 and all I can say in GREAT JOB! If this wasn't the full interior I cannot wait for them to do a detail job The basic package was better than some detailed out there! Polite, fast and hard workers! It's the inky place I'll be bringing my car to get cleaned!

best car wash! great pricing, quick and easy process. great service and workers i drive 30 minutes…read moreeverytime for my favorite car wash!

I can't believe I haven't reviewed this business! Keith is amazing! He took care of a couple…read morevehicles and a boat for me a few different times. He's excellent to work with, does a fantastic job and is very reasonable. Such a pleasure to do business with such a professional! I'm planning to reach out to him soon to help with a few vehicles and later this spring for the boat!

Keith was the most wonderful human being I've met. He had detailed 2 cars for me without…read morepressurized water, and the result was beyond my expectations. Very kind, gentle, and patient. Me and my partner both loved him and the service he provided. We would re-book his services in a heartbeat if we weren't moving away!

The pump keeps counting up and charging you for gas even though your done pumping. Only stops when…read moreu return the pump to the holster. I wouldn't have noticed except the pump stopped at a perfect $55.00 even, and then my daughter wanted to help so she was holding the pump (after it was out of the car already) and took a long time to get it back on the pump. She was not hitting the lever to keep pumping. Pretty sure they're scamming customers. Will never go back there. Price was ridiculous compared to others nearby anyway, we only stopped for convenience.

Car Wash does not work. Asks you to choose a wash, then there are 6 buttons to choose, none of…read morewhich have writing of any kind next to them. So, I click one or two, and it seems like it's going to work because the automated voice starts telling me to take off the brake and put it in neutral. Well it did that for 10 minutes, while I went forward, and backward and tried to press more buttons, and put it in neutral 20 times. Eventually I just drove through and went home. ALL OF THIS after I had originally driven up behind someone else, who had been there for a while and decided to back out, so I had to back out. I even asked the person at the register if the car wash was working, because someone else ahead of me had problems with it. "Yeah, it works", the idiot behind the counter assured me, without even checking anything or asking me what the issue was. Never, Ever, Ever going back to that Shell station (or any Shell station if I can help it.)

The staff is friendly but... you keep texting my cell phone with spam even after I unsubscribe and…read moreit confirms I'm off the list so that's number one. Number two, tried emailing your staff for a reoccurring car wash issue during the monthly subscription and never got a response. I even accidentally sent the same message to an out of state splash, yet they responded within minutes and took my concern seriously, you still haven't.

I have been coming to this car wash for almost 3 years and I will no longer continue . I took my…read morecar in yesterday Oct25 for a Hand wash and I had a envelope with my money I had just taken out of the bank also my card was inside (diddnt think too much of leaving it due to I've been coming here so I trusted the place because I have left money multiple times) but when I get my car back it's no longer there mind you I tell the cashier to let the ppl know to put the envelope somewhere safe and I get my car and it's no longer there ! So it's really unfortunate to have to not trust leaving your stuff inside ur own car because you just may never know when they will steak something from your OWN CAR.

We made arrangements for her to come and detail two cars. Then she never showed up and didn't…read morerespond to messages.

I asked for estimates on Yelp and Jordyn emailed me within minutes. The suggested appointment and…read moreprice all sounded good so I booked right way. The work was done today and it could not have been any better and let me tell you I am picky. My car feels new again inside and out. Jordyn did such a good job that I'm going to hire her again to help me with some power washing and a few other small things that I just don't have the energy to do. I am very grateful.

I am new to the area and saw there was a local car wash while I was running errands. I entered the…read morewash and the attendant told me the credit card machine was down. I had no cash, so he gave me a free wash! I will certainly be back what wonderful customer service

I just left 4 Bros in Derby CT. Let me start by saying I was way past due for a car wash on a white…read moreSUV... I chose the less expensive option and a gentleman by the name of Scott suggested the next level up. I rolled my window down while he was walking around practically hand washing BEFORE I drove through. I needed to tell him it was the best service I'd ever had there.... He actually asked me to drive through again to remove a tiny bit of residual dirt he spotted. My car is spotless. Great customer service! I will be back! I don't usually post reviews but this was an exceptional experience.

Charged $29 for "the works" includes the tire shine tires are still dirty no type of shine. The…read morehood is still dirty they only vacuumed the interior didn't wash my mats told me that was extra charge. Would never come back here nor recommend anyone here. Complete trash. Waste of time & money.

Not sure what the deal is with all the negative posts to this place. I've been here a couple times…read morefor basic stuff and gotten reliable, good service. It's an automatic car at Monesh. If you come in with higher expectations than that, you're likely to be disappointing. That said the machines were great, and the staff are helpful.