Ruben and his crew were amazing. This was a huge step for me to take and they really made it quick…read moreand painless. Start to finish was 35 days for the pool, concrete and gas line for my fire pit.

Next time you're thinking about getting a new pool this is the easiest choice to make. Just call…read moreRuben. Great ideas and lots of new high tech equipment options. Just look at my pictures and you can tell it looks awesome!!!

James has been taking care of our pool for a little over a month now and has done a fantastic job…read more I interviewed a few people before handing the keys over to James. What separated him from the rest was the emphasis on the chemistry piece of the pool maintenance. Which is key. You can get anyone one to clean a pool but to keep it chemically balanced is another. In addition to his great work he's Kind, Professional and Responsive. I look forward to continuing to have him maintain our pool. Thanks James

Picture Perfect Pools & Spas has been servicing and cleaning my pool for the past several years. I…read moredealt with previous companies that failed to show up and keep my pool blue, and then came across this company. The guys are timely and communicative, know what they are doing and go above and beyond to make sure I can swim in a safe and clean pool. The wild IE winds would do some damage and they would take care of it like nothing ever happened. Definitely recommended if they cover your area!

The owner came out to replace my pool pump and motor. I am a 71 year old woman with health issues…read moreso I had my son come take a look. I cannot even open my panel nox because he put piping over the top. I called him back to address the issue but he was not going to move what needed to be moved. He wanted to just cap off the spicket. I need that to drain water when needed. He was very loud and rough to talk to.

If you are looking for a pool repairman GFC pool repair is NOT the company you want! He charges…read moreyou for services he does not perform. If I could give him a minus rating I would. Greg is a bullshitter and a liar. Furthermore, he doesn't have a contractors license to be performing repair work on any pool.

Our experience with Mike Poireir and Sun Country Pool and Spa was NOT good! Our first contact with…read moreMike was back on early March 5, 2018. Mike seemed very knowledgeable when it came to pool remodeling. He made some suggestions on what we could do to improve the overall appearance of our remodel, which my wife and I thought were great ideas. A few other companies we looked into didn't go that far during our initial meeting for a quote. Mike mentioned he had a great rating on BBB website and he was licensed and bonded, which was extremely important to us. On March 13th, we chose Mike to move forward with our pool remodel. However, he did mention he was taking a 2-week vacation and would start our remodeling job as soon as he returned. "No problem," so we thought... A month passed by without any contact from Mike. After numerous texted messages to him with no response, on April 16th, he finally responded back. He stated he had a death in his family but was back in town and ready to start our remodeling job. The lack of communication during this waiting period made us think twice about using Mike, but family is important so we stuck by him. An additional two weeks went by and on April 28th, we met with Mike and signed a contract with Sun Country Pool and Spa. We provided Mike with the deposit and we also asked him to order a specific Pentair Intellibrite COLOR Pool Light, which he agreed to order and install, per the contract. At this point things went downhill. Three weeks passed before the pool was drained on May 18th. Mike apologized for the delay...A few more weeks later the plaster demolition was done. After an additional three weeks and numerous texted messages the tile & stacked stone was finally completed (around June 4th). He apologized again...The first thing we noticed was he installed the wrong stacked stone. When I contacted Mike to inform him it was the wrong stone his response was "the one you guys picked out was discontinued, so I just pick what I thought would be best". He never called to get our opinion and only told us once I called him after the stone was already installed. My wife and I were both furious and expressed this to Mike. Of course he apologized, yet again and we moved forward with the job. On, June 9th the pool was plastered and the pebble stone was completed and it looked good; However, another problem we noticed was the 2x2 we requested to be installed around our jacuzzi and pool entry stairs were not installed! I called Mike and once again no communication! He mentioned the tile store was out of the 2x2 tile, so he had the plaster crew to move forward without it. Again, he never communicated this to us until after we brought it to his attention and of course the job was already complete! The crazy thing is we had left-over 2x2 from the initial tile installation that he could have used, but at this point there was nothing we could do. On June 10th, Mike and another guy came to acid wash the pool, clean up all trash and debris (which they failed to do), install the Pentair Intellibrite COLOR Pool Light and start filling pool with water. We provided Mike with the final check and off he went. The next day I went to my local pool store for chemicals and explained to them what upgrades were done to my pool and they mentioned that the pool light Mike installed would not work. Mike did NOT order and install the correct light I requested! Once again he failed to communicate with me and installed the wrong light! I ended up spending $600 for the part we initially requested him to get in the first place. I had two neighbors inquire about using Mike's company for pool upgrades, but after my horrible experience I could NOT recommend him to anybody! He is dishonest and doesn't communicate (at all) and after weeks of waiting for him and his crew to come back (never showed) to collect the debris and trash they left in my backyard I ended up paying someone to clean it up! I have all texts messages to back up my experience with Mike Poireir and Sun Country Pool and Spa. Wished I would have backed out a long time ago, but we were already in too deep...DO NOT TRUST his kind and friendly demeanor!

My husband and I have been wanting to get our pool remodeled. We searched and got quotes, etc…read more Finally we made the decision to hire Sun Country Pool and Spa! We are so happy we did! Professionalism at its finest. The owner was on site daily to make sure the work was done perfectly. He checked in often with my husband and I to make sure we liked everything and it was what we wanted. I thought it would take longer but it was about 9 days start to finish. The price was reasonable and the quality of work was fantastic! We are so happy with our new pool, thank you to all the crew and the owner Mike! If you are in the market for a remodel hire Sum Country Pool and Spa!! You won't be sorry.

We recommend Jose to design your dream pool and his customer service is top-notch! Even after 3…read moreyears he always answers any questions we have. Jose is very humble and great prices! Yo recomiendo a Jose y su compañía, es muy honesto y precios razonables! Su designó de albercas son hermosos!

Spoke to a person on February 4th.,( supposedly Enciso?) said was extremely busy but promised (!)…read morewould contact me on Wednesday, February 11th. to discuss, come by the house, and make appointment for home pool needs: resurfacing, retiling and new plumbing. I waited at home all day. Phone never left my pocket . No phone call, no response to my text messages, no response to my phone messages, no response to email. I was absolutely GHOSTED!!! So then I texted them not to call me since they didn't want my business. Despite the previous good reviews, I should never have believed them since they are from 2024 - my bad on that. Too bad, I was a CASH customer, no matter what the cost would have been.

My pool supply guy highly recommended Mike to service our pool. Last week, Mike responded to my…read moremessage stating that he wanted to come see our pool to see if I can afford his service. I reached out to him today to see if he has availability, but he responded with "... I'm not interested in working for you find another Pool Service please thank you" Not sure what's up with this guy, but I'll gladly take my business elsewhere.

When I first got a pool Mike from trinity was recommended by a friend. I gave him a call and he…read morewas at my house in no time. Had my pool clean and serviced. He did a great job ! Would recommend him.

great service with reasonable prices. me and my family were much satisfied with everythin.read more

I see from the comments after I talked to Pete this morning about servicing our pool that he had a…read morehistory of not showing up. Perry told me that he would be by today, and sounded friendly on the phone, and happy to assist. I sent him my address as requested, and not a world back, and 10 hours later no show. I understand people get busy but communication, and letting us know you could not have make it would have been the right thing to do as a business owner. I am glad he did not show after all because if this is how he operates, I can only assume the quality of work could be in question too. If you are browsing for a pool guy, I recommend you keep browsing.

Scott is very knowledgeable and has been very helpful trying to resolve all the issues with our…read moreprevious pool builder which was a nightmare and we are still working to figure it out over 2 years now. He's was able to fix more of the issues now and has always tried to be helpful and we're luck to have found him.

Be very careful because they will tell you one thing during their first visit or for estimate then…read morewhen it comes time to complete the work they raise the price. You can ask for receipts for parts and you can get quotes from other service providers. They refuse to show you receipts and the labor cost from other providers are much less. All in all red flags. I would not recommend.