Dr. Kinard has been my dentist for decades. He takes his time, and does fine work. Highly…read morerecommend him!

Dr. Kinard is outstanding. Super caring and friendly...and gentle. And his staff are the best…read more For my lifetime of using dentists, and there have been many, Dr. Kinard is definitely my first choice. Dental work is not fun, but if you must have it done, you will not be more comfortable, or expect better results with anyone else.

I had been pt in past so year ago when I moved back I started going,had been pleased but went in…read moreJune for cleaning,had different person,a kid could done better job just halfed clean,I regret letting them make partial,it was hurting so took it in she said it needs adjustment,brought it back and it hurt she said have you been wearing it no not when it hurts. I'm cancer pt had been having problems why hadn't been back,she brought my partial inbag said the Dentist that was here when you had it done isn't in so no dentist will be seeing you.never heard of such I've always been checked by dentist,when I called to complain the bitch that was over informed me they won't see me anymore. I wouldn't recommend them for sure it's sorry supposed to be business never got an apology. They better hope my dental insurance pays for they won't get dam penny from me. They are sorry POS and I wouldn't go back to them if there wasn't another place I see why they were never busy.

Very unprofessional staff. They totally messed my son's teeth up. I do not recommend this dentist…read moreat all. The staff has no idea what they are doing. Ride as well.

This office is Godsent! Had only a couple days left of my dental insurance being active and they…read morewere able to get me in for a much needed cleaning. I was having no luck with other offices being able to fit me in but this one made sure to get me right! The staff are the bee's knees and I would recommend this place over any dental office.

I really am glad I found this Dentist. The staff are all genuinely amazing, friendly, people. I had…read moresome work done there and the Dentist even called me the next day checking in to see how I was doing after the procedure. I found that to be very kind and thoughtful. These people are great and I highly recommend them.

**Poor Office Management Despite Good Dentistry**…read more I switched to this practice on a recommendation and my first visit was fine. However, my second appointment revealed serious office management issues. I scheduled a routine cleaning a month in advance, then rescheduled it one week earlier due to work. On and a day before the appointment day, I received multiple texts - reminders, confirmation request and a final message stating my 3pm appointment time and "see you soon." When I arrived--having taken time off work and driven from Nashville--I was told they couldn't see me and needed to reschedule. The staff member blamed me for not responding to an earlier confirmation text, despite the fact that a subsequent automated message (sent one minute later) confirmed my appointment. When I questioned why their system still showed my appointment active, he didn't answer. When asked why they overbooked, he refused to respond. I was told the manager was busy with another client and would call me. Two weeks later, I haven't heard from anyone. Meanwhile, I continue receiving automated messages saying I'm overdue for an appointment. The dentists may be competent, but the office management is disorganized and unprofessional. Until they fix their scheduling and communication systems, I cannot recommend this practice.

Very kind staff and quick service. Even though it is a 2 hour drive for us we will be using Centre…read morefor Biological and Holistic Dentistry as our primary dentist for our whole family. I am so happy to finally find a dentist we trust and who is not making us wait around or pay extra fees.

called them and got the appointment for evaluation for three of my wisdom teeth to be removed. one…read morehad a cavity, the other chipped, and the last one impacted) got there at 1:50 and they were a busy so I had to wait an extra half an hour but once in everything was done extremely quickly and professionally. went in and got them removed. once they injected me with the sedative I waited for it to take effect. One blink and they were asking me to open my mouth so they could put the gauze in. they'd already finished and thirty minutes went by without me knowing it. they lead me by the arm out to my car and I was on my way home. quick, professional, and no unnecessary upsales of their treatments. definitely recommended

I had an appt with Dr. Poarch today and he and his assistant were very professional and gave me…read moregreat care. I am so happy with the end result of the procedure! Dr. Poarch knows what he is doing! I highly recommend him and his office!

We have had other dentist, often felt that there was always something else that was being required…read morefor our dental wellness OR we went and then referred to specialist. we have the utmost confidence in Dr. Poarch and his staff, and feel his work and staff exceed our expectations. We have now been patients for more than ten years.

Went to get 2 upper wisdom teeth removed and was very nervous because I've heard everyone talk…read moreabout getting put under for it and I chose not to. The staff worked amazing and fast and super friendly. Was told it would take around 15 minutes per tooth and it was done in a total of 5 minutes! The dentist and assistant the entire time ensured I was doing ok and helped so much with my nerves and keeping me calm. Thank you Marcellous and the rest of the staff.

On 01/22/26, I scheduled an appointment with Sage Dental of Franklin due to severe and persistent…read moretooth pain that had begun disrupting my daily life. During that visit, X‑rays were taken, I was told that there was an infection beneath an existing crown. This diagnosis made sense given my symptoms. I also scheduled a dental cleaning, which I understood would need to be completed in portions because of the pain that happens. Dr. Mark Harris entered the room and explained that antibiotics would be prescribed to help control the infection and manage the pain until a root canal could be performed. I specifically told him which pharmacy I use CVS on Liberty Pike. After the clinical portion of the visit, a staff member went over my treatment estimate, including insurance coverage and my expected out‑of‑pocket expenses. I was informed that Sage Dental offered a payment plan, and I agreed to enroll. I was told clearly that: I could make a down payment of up to $500 The remaining balance would be paid through monthly payments The details would be sent to me via email. I received that email. I reviewed the plan. I agreed to the terms. 01/29/2026: I returned to the Franklin office on Upon check‑in, I was asked to pay $561.80. Because this amount was close to the $500 down payment discussed & because no one said otherwise I reasonably assumed this was simply the agreed‑upon down payment. I paid it. The right side of my mouth was cleaned by a dental hygienist who was, without question, the most professional and compassionate individual I encountered throughout this entire experience. She listened carefully as I explained that I was still in significant pain and acknowledged my concerns with genuine empathy. Dr. Harris again entered the room, he said the request "sounded familiar," which prompted me to point out that we had discussed this during my previous visit. He stated that he would resend the prescription. They were not. The Franklin location does not have an endodontist, I was scheduled for a root canal in Hendersonville, TN, on 02/09/26, a significant drive requiring time off from work. Prior to that appointment, I called to confirm my copay. I was told it would be $557.20, I questioned. I was transferred to the Smyrna office. No one there identified themselves. I was told someone named Isaiah would contact me regarding the payment plan. No one ever did. 02/09/2026 On the day of the scheduled root canal, I contacted the Hendersonville office and explained that I could not pay $557.20 again and needed clarity regarding the payment plan. This was the first time I was told that: The payment plan was managed by a third‑party company it required a separate enrollment link I didn't receive. I returned on March 9 after another day off work hour long drive, hoping this appointment would finally bring relief. I paid the full $557.20, wanting nothing more than for the issue to be resolved. A new X‑ray was taken & reviewed by Dr. John Keigher, who informed me that my tooth was fractured beneath the crown that extraction & a dental implant were now required. He also told me that he could not perform this treatment. While reclined in the dental chair, head down, legs elevated. I asked when an oral surgeon would be available. He said he didn't know. I asked why this fracture had not been identified during prior X‑rays, explaining the time, money, and pain I had endured. He replied that not everyone can interpret imaging and referenced newer technology, repeatedly using the term "PA" without explanation. When I expressed that I no longer felt comfortable continuing treatment with Sage Dental, his demeanor was condescending. He accused me of misunderstanding him & stated that I "could not simply roll up to an oral surgeon." I asked to be helped out of the chair. The dental assistant assisted me. As soon as I stood up, Dr. Keigher said I could have left the chair at any time, very rude. The payment was refunded minus the cost of the X‑ray. Despite multiple assurances across multiple visits, my pharmacy never once received a prescription for antibiotics. While in the office, I overheard staff mention that prescriptions "don't always transmit successfully," which may explain this failure. 03/25/26, I contacted the Franklin office seeking reimbursement for services not rendered. This was the first time my call was answered by Isaac, a manager temporarily covering for Isaiah. I calmly explained everything. Isaac told me he documented my concerns on handwritten Post‑it notes to be addressed by Isaiah upon his return. He also said he could do nothing to resolve the issue & kept saying awesome. He referenced "remodeling" as staff departures. I still need the left side of my mouth cleaned, an oral surgeon, still in pain. Leaving Sage Dental is relief that I can go elsewhere & I finally felt safe. This was not a single bad day or misunderstanding. This was a pattern of miscommunication, inadequate follow-through, & dismissive conduct.

Jason is an amazing dentist and has given me excellent care for a while now. If you're looking for…read moredentist, I would highly recommend you go see him. And his staff is friendly and professional. They also have lots of parking and nice lobby/waiting area.

I cannot say enough great things about Dr. White and his staff. From the time I came into his…read moreoffice, everyone was so welcoming. I came in for a consultation, he is so nice and explained everything in detail. I ended up having the work done that day. I was so impressed by the fact that he does everything in house. I have found my new dentist office and will recommend everyone I know!